Koons Falls Church Ford

Happy neighbor We are writing this review to share our fantastic experience with Koons Falls Church Ford team. We met George Kaladze when we started to look for a re We are writing this review to share our fantastic experience with Koons Falls Church Ford team. We met George Kaladze when we started to look for a replacement Escape and worked with him on couple of different vehicles, test drove them. He has helped us not only to get an insight into the new model Escape, but listened to our needs and wants and suggested trying other SUVs. It took us couple of more visits, during which Frank, another exemplary salesperson, has also helped us. We have finally decided to go with Explorer. Howard, sales manager, made great deal for us, so that we are now happy owners of 2015 Explorer Sport – a remarkable vehicle. Thank you Koons Falls Church team. It’s great to have you in the neighborhood. More

Top Notch I stopped in to see the new Escapes, met Mike Bancroft and this was by far the best car buying experience ever! From Sales to Managers to the Finance I stopped in to see the new Escapes, met Mike Bancroft and this was by far the best car buying experience ever! From Sales to Managers to the Finance Department everything was smooth as silk! Looking for a new Ford go see the folks at Koons in Falls Church. More

The Price is Right! So at the end of the day most of us are on a budget. Not only did I get exemplorary service from the sales staff, I plan on servicing there as well. So at the end of the day most of us are on a budget. Not only did I get exemplorary service from the sales staff, I plan on servicing there as well. Prices at this store are no BULL. Fair and honest was my sales associate Howard Hubbard he was great, he listened to our needs and gave us the deal of a lifetime! I will tel all my friends to go to Koons Falls Church Ford and see Howard Hubbard ;0) More

Don't Shop anywhere else I have been car shopping online for a few months. I finally got over to Koons Ford. Reza Kabir was phenomenal. He really put in extra effort - long I have been car shopping online for a few months. I finally got over to Koons Ford. Reza Kabir was phenomenal. He really put in extra effort - long after closing hours,(not once but twice) to answer my questions and find the right car to suit my needs and budget. He didn't try to oversell me. In the end, I bought the perfect car for an extremely fair price. I've searched online all over the country- I don't believe there is a better price and I'm sure there is no better service. This was the best car buying experience I've had. Thanks Reza. More

Ronny Valdez Mr Ronny Valdez was an excellent salesperson. Really showed concern and patience. I will recommend him to everybody I hear of that's looking to buy a Mr Ronny Valdez was an excellent salesperson. Really showed concern and patience. I will recommend him to everybody I hear of that's looking to buy a car. Very professional. Great experience. I purchased a Ford F150 at a very good price. I will probably purchase all my future cars from this dealership and probably from Ronny. Thanks for all your hard work and assistance. More

Excellent used car sales service! My family went to Koons Falls Church to purchase a minivan recently. The sales team at Koons is fantastic. We had a great experience working with Jame My family went to Koons Falls Church to purchase a minivan recently. The sales team at Koons is fantastic. We had a great experience working with James Alston who set us up with the perfect vehicle for our needs and I would recommend him to anyone looking to buy a new or used car! Thank you, James!! More

Buyer. Customer. Judith Smoot Great service from online info to phone discussions. We drove down and received immediate friendly and positive Attention. We have been looking for si Great service from online info to phone discussions. We drove down and received immediate friendly and positive Attention. We have been looking for six plus months and we were very excited and pleased to purchase this murano. Os man was very helpful and knowledgeable!! The financial guy was great too. Super place to purchase. Thanks More

Great Sales Team I had an excellent experience with my sales consultant, Azeez Yinusa. He made me feel comfortable enough that I purchased a car even though I was not I had an excellent experience with my sales consultant, Azeez Yinusa. He made me feel comfortable enough that I purchased a car even though I was not shopping for a car. He made it possible for me to leave that evening with a new vehicle, which I am ECSTATIC about. It is very unusual to find a sales consultant who cares and wants to meet you half way, he understood my situation. I truly felt like he was on my team!!!! If you are in the market for a vehicle, I highly recommend this dealership (AN AWESOME STAFF), and especially Azeez Yinusa. More

Out the door with a new car in less than 2 hours! Came in early during Labor Day weekend and I left in under 2 hours with a new car. Helpful salesperson answered my questions and met my every expectat Came in early during Labor Day weekend and I left in under 2 hours with a new car. Helpful salesperson answered my questions and met my every expectation. Found the car I was looking for as soon as I described it to him. Customer service manager and finance person were also easy to work with. Easy going atmosphere. Great selection of cars. Great deals on new cars. More

BEST TRUCK BUYING EXPERIENCE EVER !!! I was searching for a new 2014 F150 with particular criteria in mid August. Selection was dwindling. Too late to build and order. Frustrated over loc I was searching for a new 2014 F150 with particular criteria in mid August. Selection was dwindling. Too late to build and order. Frustrated over local inventory and prices I began searching 250 miles from my home. I searched, and had contact with, many Ford dealers from Raleigh NC to Baltimore MD. I was amazed at the advertised prices at Koons. I anticipated hidden fees and costs. Not at Koons. I was fortunate enough to get a reply from Jeff Ottenberg. Jeff worked with me to achieve the best possible deal and the most applicable rebates. I made the 200 mile drive, on a terrible holiday travel day, and purchased the new F150. We handled 90% of the transaction via email attachments and a few telephone calls. I had acquired an injury enroute. to make the purchase and Jeff was extremely courteous and expedited my transaction. I only wish I felt well enough to spend more time talking with him. Great price, great vehicle and a very nice professional experienced salesperson. I hit a trifecta with Koons Ford and will call them first for my next new vehicle purchase. Excellent truck buying experience EVER. I will strongly recommend Koons to my friends and neighbors here in Chesapeake VA. More