Koons Falls Church Ford

Best sales experience!! Thank you Jeff Ottenberg. I encourage everyone in the DC metro area to contact Jeff for a Ford. The best sales experience I have ever received. Tru Thank you Jeff Ottenberg. I encourage everyone in the DC metro area to contact Jeff for a Ford. The best sales experience I have ever received. Truly a professional in all aspects of the sales process. I really appreciated the time spent with my family to ensure our smooth transition into our new vehicle. I'll be sure to buy all my cars from him and to recommend others do so as well. More

Sold and Bought several cars Just recently sold my truck to Koon's, as always Jeff Ottenberg made the experience painless and effortless. I will be coming back to see Jeff soon on Just recently sold my truck to Koon's, as always Jeff Ottenberg made the experience painless and effortless. I will be coming back to see Jeff soon on the purchase of my new vehicle. Always a pleasure dealing with Jeff and Crew. More

Hybrid Fusion best car I have ever had. Jeff made buying my Fusion so easy and stress free. He explained the all the whole process, so there was no confusion or bad surprises. He then expl Jeff made buying my Fusion so easy and stress free. He explained the all the whole process, so there was no confusion or bad surprises. He then explained about how to get future service work done, to keep my car working for me for a long time. More

Great buying Experience Very happy with the purchase experience. Soufiane was very professional, knowledgeable, and a pleasure to work with. He helped me a lot to make my ex Very happy with the purchase experience. Soufiane was very professional, knowledgeable, and a pleasure to work with. He helped me a lot to make my experience of purchasing my car such a joy.If the rating scale is 1 to 10, with 10 being the most satisfied, I would rate Mr. Soufiane's service a 12. Adam More

called a 10 day payoff for a reason Ok so I traded in my truck August 25th and it has still not been paid off. Now it's past due so guess who will be getting a late payment on their cred Ok so I traded in my truck August 25th and it has still not been paid off. Now it's past due so guess who will be getting a late payment on their credit, yeah me. I even called last week before it was due and was told by Josh that they would overnight the payoff before it was due. He was told the day after I got it to cancel the extended warranty but something tells me that didn't happen either. I talked to them today and they just did the tags on it. A month later. Geez. More

Fair, friendly, accommodating, and knowledgeable Russel Walker was able to meet our wants, needs, and desires. He was a straight shooter and knew the F150 lineup. Would gladly buy another vehicle fro Russel Walker was able to meet our wants, needs, and desires. He was a straight shooter and knew the F150 lineup. Would gladly buy another vehicle from him when the time comes. More

Best Car Buying Experience I came here unsure of what exact car to buy. The associate who helped me, Russel Walker, was extremely helpful in helping me make a decision. We test I came here unsure of what exact car to buy. The associate who helped me, Russel Walker, was extremely helpful in helping me make a decision. We test drove many cars and he showed me all the special features in them. At the end of the day I left with a Mazda 3 and I absolutely love it! It has many features that I love and I would definitely recommend this dealership and this associate to help you out when you are looking for a car. This dealership has the best quality of customer service I have ever experienced, thanks to the help of Russel Walker. More

My Sales Representative Aaron Kahn did a great job. First, he was very friendly. He knew the product, Ford Escape, and was able to answer all of my questions about the vehi Aaron Kahn did a great job. First, he was very friendly. He knew the product, Ford Escape, and was able to answer all of my questions about the vehicle. I had a budget to stay within and he worked with all of the BIG GUYS to get me to a comfortable payment. Thank you Aaron! Sharon Byers More

No pressure and great customer service! Great customer service from Randy who completed all my service needs. Mechanic was Josh who did an excellent job. No unnecessary buying pressure what Great customer service from Randy who completed all my service needs. Mechanic was Josh who did an excellent job. No unnecessary buying pressure whatsoever. Awesome! More