Koons Falls Church Ford

Great Blue Oval Experience The salespeople here were kind, made honest representations, handled service issues professionally, did not do a hard push and left us as satisfied cu The salespeople here were kind, made honest representations, handled service issues professionally, did not do a hard push and left us as satisfied customers. Unlike other dealer experiences More

Couldn't have been happier. I couldn't have been happier with the service department and Kevin Lacki. He went above and beyond what I would have expected. They treated me like. L I couldn't have been happier with the service department and Kevin Lacki. He went above and beyond what I would have expected. They treated me like. Long time customer And I'm very thankful I went here. More

Happy Repeat customer Jeff O was great as usual. Always a fair deal. I will keep coming back with people like that working there. Thanks again for the great service. Jeff O was great as usual. Always a fair deal. I will keep coming back with people like that working there. Thanks again for the great service. More

Great Service Appointment Very friendly staff schedule my service appointment. At the services was greeted very cordially by the staff. When they learned that i had a tied sche Very friendly staff schedule my service appointment. At the services was greeted very cordially by the staff. When they learned that i had a tied schedule Koons made arrangements to get me loaner so i can continue to do my work while my car is was been service. Excellent customer service and as always doing what it matters most taking care of my Koons car. Thank you ! More

Good customer service From finance to used dealer sales and service. they understand what a customer needs and wants. Will recommend to friends who are looking for cars. From finance to used dealer sales and service. they understand what a customer needs and wants. Will recommend to friends who are looking for cars. More

Great Customer Service Bought a new car from Koons Ford and from the salesman (Russell) to the finance guy (Tony) and everyone I came in contact with -- all were terrific. t Bought a new car from Koons Ford and from the salesman (Russell) to the finance guy (Tony) and everyone I came in contact with -- all were terrific. they made the buying process easy and enjoyable. S.B.M. More

So glad my door is fixed! My driver side front door wouldn't open--had to crawl over to get out passenger side. TaDarryl was there to help--and my door part was in stock, than My driver side front door wouldn't open--had to crawl over to get out passenger side. TaDarryl was there to help--and my door part was in stock, thank goodness, labor done, check-ups completed--and I can now get out on my driver side. Thank you, TaDarryl and mechanics at Koons! More

good service just keep it up well. First of all, I like the way the dealer manage the waiting room. it has hot coffee and food so make u feel quite happy. people are quite friendl well. First of all, I like the way the dealer manage the waiting room. it has hot coffee and food so make u feel quite happy. people are quite friendly over there. More

awesome dealership Great experience each and every time I've purchased a vehicle.JEFF OTTENBERG has been my salesmen for my company and personal vehicles always a ple Great experience each and every time I've purchased a vehicle.JEFF OTTENBERG has been my salesmen for my company and personal vehicles always a pleasurable experience. More