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Koons Falls Church Ford

Falls Church, VA

3.7
615 Reviews

1051 East Broad Street

Falls Church, VA

22044

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Showing 615 reviews

August 04, 2016

awesome dealership Great experience each and every time I've purchased a vehicle.JEFF OTTENBERG has been my salesmen for my company and personal vehicles always a ple More

by BALDWIN VOID
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Ottenberg
Aug 10, 2016 -

Koons Falls Church Ford responded

Thanks for the review!

July 30, 2016

Kevin Lacki was vey helpful and did a great job! Kevin Lacki did a great job in getting the work done. Kevin was very accommodating and responsive to my needs. I have said what I have wanted to say. More

by don borcherding
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lacki
Aug 01, 2016 -

Koons Falls Church Ford responded

Thank you for the review!

July 29, 2016

excellent service Sales has great knowledge about the car I'm purchasing. Management offer a very good price. Finance person explain every detail of products. It was a More

by primetimeexclusive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russel Walker
Aug 01, 2016 -

Koons Falls Church Ford responded

Thank you for the review!

July 12, 2016

Awful dealer We just came out of there. We spent 3 hours waiting for an old blonde to be available Hilary something. We wanted to buy an Edge the basic model. She More

by Chiara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kaye Stansbury
June 16, 2016

Great experience Souf and Tim were class acts. Very professional. They got me in and out in just little over 2 hrs in a brand new f150. Showroom was comfortable and i More

by Timothy Harris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Soufiane Laamine, Tim Morgan
Jun 20, 2016 -

Koons Falls Church Ford responded

Thank you for the review! Congratulations on your new F150!

June 03, 2016

Best price, no hassle. Treated us like adults. No games. Tweeted to my 50+ DC-area followers how happy I was with the overall experience. I will buy my next Ford from Koon More

by brainfertilizer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Anzoleaga, Tim Morgan, Phillip Sahno
Jun 06, 2016 -

Koons Falls Church Ford responded

Thank you for the review!

June 01, 2016

The BEST WOW experience EVER leasing a vehicle Russel Walker and Jeff Ottenberg really made my leasing encounter the most POSITIVE experience I have ever had in a car dealership.. They located the More

by bonniejean25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Ottenberg, Russel Walker
Jun 02, 2016 -

Koons Falls Church Ford responded

Thanks for the review Bonnie!

May 27, 2016

Great First Truck Russel always available to discuss different options and the pros and cons of each car. Didn't matter the time of day or the question, he was respectf More

by Nick T.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russel Walker
May 31, 2016 -

Koons Falls Church Ford responded

Thanks for the review, Nick!

May 26, 2016

Shawn Murch serviced advisor is very professional courteous Shawn Murch was very helpful displays professionalism, excellent P.R. Skills and goes above and beyond to ensure Quality Service. Provides a comforta More

by Daisy Cole11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Murch
May 27, 2016 -

Koons Falls Church Ford responded

Thanks for the review, Daisy!

May 25, 2016

Awesome customer service Soufiane was very knowledgeable about the 2015 Focus we bought. He treated us as if we were friends or family instead of just another sale. He explain More

by John G Torres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Soufiane Laamine
May 26, 2016 -

Koons Falls Church Ford responded

Thanks for the review John! Congratulations on your new Ford!

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