Koons Falls Church Ford
Falls Church, VA
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awesome dealership Great experience each and every time I've purchased a vehicle.JEFF OTTENBERG has been my salesmen for my company and personal vehicles always a ple Great experience each and every time I've purchased a vehicle.JEFF OTTENBERG has been my salesmen for my company and personal vehicles always a pleasurable experience. More
Kevin Lacki was vey helpful and did a great job! Kevin Lacki did a great job in getting the work done. Kevin was very accommodating and responsive to my needs. I have said what I have wanted to say. Kevin Lacki did a great job in getting the work done. Kevin was very accommodating and responsive to my needs. I have said what I have wanted to say. More
excellent service Sales has great knowledge about the car I'm purchasing. Management offer a very good price. Finance person explain every detail of products. It was a Sales has great knowledge about the car I'm purchasing. Management offer a very good price. Finance person explain every detail of products. It was a excellent buying car experience. More
Awful dealer We just came out of there. We spent 3 hours waiting for an old blonde to be available Hilary something. We wanted to buy an Edge the basic model. She We just came out of there. We spent 3 hours waiting for an old blonde to be available Hilary something. We wanted to buy an Edge the basic model. She and her friend the number cruncher treated us as xxxx implying we shouldn't look for such a great car even if we are a family we should be happy with a smaller one. They didn't look for other cars just treated as xxxx Given the job she has and her highlights I would suggest her to change her attitude cause she is just ridiculous More
Great experience Souf and Tim were class acts. Very professional. They got me in and out in just little over 2 hrs in a brand new f150. Showroom was comfortable and i Souf and Tim were class acts. Very professional. They got me in and out in just little over 2 hrs in a brand new f150. Showroom was comfortable and i felt at home. I will def be a return customer. More
Best price, no hassle. Treated us like adults. No games. Tweeted to my 50+ DC-area followers how happy I was with the overall experience. I will buy my next Ford from Koon Treated us like adults. No games. Tweeted to my 50+ DC-area followers how happy I was with the overall experience. I will buy my next Ford from Koons Falls Church, I'm sure. More
The BEST WOW experience EVER leasing a vehicle Russel Walker and Jeff Ottenberg really made my leasing encounter the most POSITIVE experience I have ever had in a car dealership.. They located the Russel Walker and Jeff Ottenberg really made my leasing encounter the most POSITIVE experience I have ever had in a car dealership.. They located the vehicle with the exact color and equipment I wanted and scheduled an appointment for delivery. The appointment was on time and the paperwork was completed with the exact payment Jeff and I discussed...I left the dealership with my new vehicle (including programming my cell and explanation of the new options) within 52 minutes of my arrival. Impressive and VERY PROFESSIONAL. ! My husbands lease will expire November 2017. We will return for his vehicle also ...The Koons WOW Experience was over the TOP ! Thank the entire KOONS TEAM ! More
Great First Truck Russel always available to discuss different options and the pros and cons of each car. Didn't matter the time of day or the question, he was respectf Russel always available to discuss different options and the pros and cons of each car. Didn't matter the time of day or the question, he was respectful, knowledgeable, and made leasing a truck an easy process. More
Shawn Murch serviced advisor is very professional courteous Shawn Murch was very helpful displays professionalism, excellent P.R. Skills and goes above and beyond to ensure Quality Service. Provides a comforta Shawn Murch was very helpful displays professionalism, excellent P.R. Skills and goes above and beyond to ensure Quality Service. Provides a comfortable atmosphere whenever I have my vehicle services More
Awesome customer service Soufiane was very knowledgeable about the 2015 Focus we bought. He treated us as if we were friends or family instead of just another sale. He explain Soufiane was very knowledgeable about the 2015 Focus we bought. He treated us as if we were friends or family instead of just another sale. He explained every feature in the car and the process. I appreciate everything he told me about the car. And I would recommend him and Koons to my friends. More