Koons Falls Church Ford

This was the best and fast experience buying a new car online. Large selection of cars, friendly and knowledgeable staff. Quick financing. Can’t get a better deal anywhere else. I live on Long Island, New online. Large selection of cars, friendly and knowledgeable staff. Quick financing. Can’t get a better deal anywhere else. I live on Long Island, New York and they delivered my car for a unbelievable low price Thank You Zbigniew Sawicki Your Customer for Life More

Jay was very professional, took time to answer my questions and explain the service my car was getting. questions and explain the service my car was getting. More

The service department and Art provide very efficient service to address the issue with the automobile. Pickup and delivered the vehicle as part of their customer service. Very pleased with their service service to address the issue with the automobile. Pickup and delivered the vehicle as part of their customer service. Very pleased with their service More

Riko was fantastic love my new car love he take good care for she me everything for she me everything More

Deshaun Moten went out of his way to be of service to me. He should be given a bonus for his superb customer service. He should be given a bonus for his superb customer service. More

When first calling to schedule it was supposed to be for Saturday. Instead they scheduled me on Friday. I then have wait till close of business almost to get my car serviced. When asking if I could use Ford Saturday. Instead they scheduled me on Friday. I then have wait till close of business almost to get my car serviced. When asking if I could use Ford Pass points, they informed me the system was down. Funny how later on when picking up my car it magically works. My dad is a dealer and knows the system is only down if there is no internet access. Thank you for wasting my Saturday. More

Benjamin Merida was an absolute Dream to work with he got us in and out with our brand new f150 in an hour! Thank you Koons ford falls church and management us in and out with our brand new f150 in an hour! Thank you Koons ford falls church and management More

Enjoyed working with Paris. He was very helpful and knowledgeable about the inventory. Thank you Paris He was very helpful and knowledgeable about the inventory. Thank you Paris More

Very professional, yet friendly, and was acknowledged when I came in the door and was never left not knowing what to expect next. I was impressed! when I came in the door and was never left not knowing what to expect next. I was impressed! More

Dean Pelton is my new service advisor. He was polite, cordial, and very knowledgeable. I am very pleased with my Feb 1 visit. He was polite, cordial, and very knowledgeable. I am very pleased with my Feb 1 visit. More