Koons Baltimore Ford

Just bought a new Ford Edge Sport from Koons Ford on Security Blvd. Tom actually delivered it to me at work today - and this is just one of the many ways they went above and beyond to make this the best Security Blvd. Tom actually delivered it to me at work today - and this is just one of the many ways they went above and beyond to make this the best car shopping and buying experience I've ever had. Everyone at the dealership treated me well - genuinely helpful. I learned of Koons Ford through a co-worker, who raved about his experience. Now I will highly recommend Koons Ford to everyone I know. Thank you, Koons Ford - can't wait to jump in my new Edge Sport! More

We were treated very honestly from start to finish. [A few months ago, at a DIFFERENT dealer (not a Ford dealer) we repeatedly asked for an "out-the door" price. But when we were signing the papers, a n few months ago, at a DIFFERENT dealer (not a Ford dealer) we repeatedly asked for an "out-the door" price. But when we were signing the papers, a new number was given to us, and we walked out.] At Koons, though, Sam was completely transparent in his dealing with us. He made sure we knew all of the price details and the features on the Fiesta that we purchased. He was easy to talk to, and actually made the process enjoyable. More

I used USAA's car buying service and they connected me with Koons Ford. Sam, at Koons, quicxkly reached out to me. He was great to work with. He searched and found the vehicle we wanted. He made arrangeme with Koons Ford. Sam, at Koons, quicxkly reached out to me. He was great to work with. He searched and found the vehicle we wanted. He made arrangements to have it delivered to Koons. There was no uncomfortable pressure. Nothing about the experience was unpleasant. Consider Koons. Consider Sam. More

I needed an oil change and Koons Ford had a good coupon for this service. Also, they provide a quick lane for faster service. I will recommend this dealership to my friends and family. I changed the r for this service. Also, they provide a quick lane for faster service. I will recommend this dealership to my friends and family. I changed the rating. The service was outstanding, please accept my I apology. I will be back. More

Derek was outstanding. I went into the dealership just to look at the WV Beetle. I ended up very happily trading in a Honda Civic and purchasing a VW Beetle that was pristine and that had been checked out m look at the WV Beetle. I ended up very happily trading in a Honda Civic and purchasing a VW Beetle that was pristine and that had been checked out mechanically.I was treated very courteously. This was by far the very best car shopping experience I ever had and would stongly recommend the staff at Koons to anyone who wants to buy a quality used car. Derek was professional, informed, considerate, available to answer any questions and a pleasure to work with! More

I called to inquire about a specific type of vehicle. Tom appeared very knowledgable and courteous over the phone - no pressure. As I was shopping with my daughter for a vehicle for her via the internet Tom appeared very knowledgable and courteous over the phone - no pressure. As I was shopping with my daughter for a vehicle for her via the internet, we were pretty knowlegeable ourselves and had actually planned to visit several dealerships, and we informed Tom of this. Needles to say because of the overall atmosphere and abience of the dealership, the professionalism of Tom and the wonderful experience with Steve, the F&I manager. Koons Ford of Baltimore was our first and last stop. Additionally, I'd planned to finance the vehicle with my credit union, but ended up using the financing that Steve had offered. This was one on my most pleasant automobile buying experiences. I will highly recommend Koons Ford Baltimore and specifically Tom and Steve to my wide circle of family and friends. They do the auto sales profession PROUD. More

I walked into the dealership not knowing what to expect. I had just came from another dealership and was turned down. When I walked in I was greeted by Alona and Desiree, it made me feel welcomed and at eas I had just came from another dealership and was turned down. When I walked in I was greeted by Alona and Desiree, it made me feel welcomed and at ease. When Philo came to assist me he was honest straight forward and answered all my questions. I had the pleasure of speaking with the ladies while my vehicle was being appraised. Bottom Line I will reccommend everyone I know. Thanks Guys! More

I had a great experience with Koons and their team! Keith O'Connor was the penultimate sales professional and Ken Dillon in the service department has helped keep my new truck in tip top shape. Thanks guys! O'Connor was the penultimate sales professional and Ken Dillon in the service department has helped keep my new truck in tip top shape. Thanks guys! More

Knowledgeable staff that works well together. Best no-nonsense car-buying I've encountered. Highly recommend this dealership. Personalized emails were great. Service staff friendly and helpful. no-nonsense car-buying I've encountered. Highly recommend this dealership. Personalized emails were great. Service staff friendly and helpful. More

Koons Ford was an excellent experience. Tom Snyder, our sales person, was very knowledgeable and not pushy at all. Financing with Steven Ageloff was thorough and quick. I walked away very happy with my ne sales person, was very knowledgeable and not pushy at all. Financing with Steven Ageloff was thorough and quick. I walked away very happy with my new mustang. More