Koons Baltimore Ford

Everyone I worked with in purchasing a vehicle from Koons Ford-Baltimore was courteous and friendly. They all made sure I knew their first name and I felt they were definitely looking out for me and giving Ford-Baltimore was courteous and friendly. They all made sure I knew their first name and I felt they were definitely looking out for me and giving me the best price possible as well as the lowest interest rate in order to complete my purchase. More

I just purchased my new Fiesta from Koons, and I could not have been happier with the experience. My initial dealings with Koons were done entirely through email. I first corresponded with Dennis Koulatso not have been happier with the experience. My initial dealings with Koons were done entirely through email. I first corresponded with Dennis Koulatsos. After explaining to Dennis that I was working within a tight budget, he explained that it would be difficult to find a new car on the lot within my price range because of add-ons through the various packages. However, I could order a car through Ford with only the features I wanted. Dennis gave me a very comprehensive cost breakdown of my new car, including taxes titles and fees. When I decided to order my car through Koons, Dennis placed the order without me having to put a deposit down. What I found most refreshing about the process was how upfront Dennis was with the pricing. What he said I would pay was what I paid - there were no hidden fees or last minute surprises. Dennis and Sam kept me updated throughout the process of my car being built. My Fiesta came in this past weekend and I love it! Dennis, Sam and Tom (whom I dealt with for the paperwork) were all professional and courteous. They made the process so easy! If you're looking for a dealer who is responsive and is honest in their pricing, go to Koons! More

Overall very good experience, excellent sale person and because of his follow through, I have recommended Felix to family and friends. The whole team worked very well togather making my purchase an outstan because of his follow through, I have recommended Felix to family and friends. The whole team worked very well togather making my purchase an outstanding team efford. thank you all! More

This was the easiest purchase I have ever made. I discussed with Mr. Roy the type of vehicle I was interested and the one he showed me a Red Chevy Impala was just perfect for me. It was good to know discussed with Mr. Roy the type of vehicle I was interested and the one he showed me a Red Chevy Impala was just perfect for me. It was good to know that he was not just interested in his sale, but his customers satisfaction. Thank you for all the help. A happy customer More

i was very satisfied with the help,service,friendly ness and concern that i recieved throughout the my whole experience when purchasing my new ford explore. and concern that i recieved throughout the my whole experience when purchasing my new ford explore. More

Wonderful, HONEST salesperson! We had done extensive research on the vehicle type that we were purchasing before we arrived at the dealership, and Cartez was able to give us a price that was below the K research on the vehicle type that we were purchasing before we arrived at the dealership, and Cartez was able to give us a price that was below the Kelley Blue Book value. He was also fair about our trade-in price. More

I have purchased a vehicle from this dealership in the I have purchased a vehicle from this dealership in the past. The staff is reliable, friendly and professional. I was not pressured into making a pu I have purchased a vehicle from this dealership in the past. The staff is reliable, friendly and professional. I was not pressured into making a purchase. I would recommend this dealership to my friends. More

When I walked in the dealership Felix & Mike were so helpful. Felix showed me several cars and let me drive them. He explained the different features of each car. Mike explained the cost of everythi helpful. Felix showed me several cars and let me drive them. He explained the different features of each car. Mike explained the cost of everything and did all the paper work. I walked out with a new car and a good feeling that they had helped me as much as they could. This is the third car I have bought from the dealership and Felis & Mike are the greatest. More

This is my third new vehicle in the last two years. I have bought them all at Koons Ford Baltimore. The staff has always been great and I have been very satisfied with the transactions. Felix Dianderas have bought them all at Koons Ford Baltimore. The staff has always been great and I have been very satisfied with the transactions. Felix Dianderas was a pleasure to deal with and I recommend that you ask for him when you buy your next vehicle at this dealearship. Mike Tomazos is a great sales manager. We finalized the paperwork very quickly while having a great conversation. Thanks to all the staff at Koons Ford from a very satifised customer. More

I would defintely recommend Koon Ford Baltimore to my friends and family. I initially started looking at the Fusion, which Felix assisted me with a test drive and some intial numbers. I soon decided that friends and family. I initially started looking at the Fusion, which Felix assisted me with a test drive and some intial numbers. I soon decided that the Taurus was a better fit for my needs and again met Felix for a test drive. During both test drives, Felix was able to explain the car features in detail without pressing me for the sale. After doing pricing research I began negotiating with several dealers. The staff at Koons Ford Baltimore was by far the most friendly and responsive, especially Dennis Koulatsos. I drove a hard bargain but Dennis did not take it personally and welcomed me to the dealership on my arrival to take ownership of the 2012 Taurus. Mike Tomazos was also very friendly and helped make the transaction seemless on a Friday evening. Many thanks to all. Mike Catonsville, MD More