Koons Baltimore Ford

Salesman Norman Dowdy was thoughtful and helpful. He made process of purchasing the car for us easier. He made process of purchasing the car for us easier. More

Expedient process, and very welcoming team. Ahmed was very helpful. I would recommend to family and friends Ahmed was very helpful. I would recommend to family and friends More

Cai was awesome he was very attentive. He called when they first opened and helped throughout the process. From the beginning to the end Koons Baltimore Ford did a fantastic job. He called when they first opened and helped throughout the process. From the beginning to the end Koons Baltimore Ford did a fantastic job. More

For the past 18 years my car has been serviced at Koons Ford and I have always received outstanding customer service. My service advisor is Jay Stewart, who is always pleasant, professional and courteous. Ford and I have always received outstanding customer service. My service advisor is Jay Stewart, who is always pleasant, professional and courteous. I would recommend Koons Ford to my friends and relatives for service to their cars. More

Ramone McClaughlin was excellent and Koons has plenty of inventory for the new Maverick Hybrid inventory for the new Maverick Hybrid More

Just purchased an F250. Serdal is Awesome! He took care of us through the whole process. Always made himself available even if he wasn't working. We would highly recommend h Serdal is Awesome! He took care of us through the whole process. Always made himself available even if he wasn't working. We would highly recommend him to anyone we know and will gladly send any referrals his way! Thank you Serdal for going above and beyond our expectations! More

i just purchased a 2022 F-150 from koons ford of baltimore and i couldn’t be more impressed! This was my first time purchasing a vehicle from a dealership and kelvin helped me and made the process e baltimore and i couldn’t be more impressed! This was my first time purchasing a vehicle from a dealership and kelvin helped me and made the process easy and enjoyable. He helped me find exactly what I was looking for and i am very happy with the outcome. I will definitely be back when I am ready to purchase my next vehicle! More

Don't believe in 5 star rating. There work ethic's do. There desire to satisfy the customer are above and beyond expected and the team deserve high rating 4.8. No question was left There work ethic's do. There desire to satisfy the customer are above and beyond expected and the team deserve high rating 4.8. No question was left unanswerd by the Koons team. All phases of vehical selection and purchase was relaxed. More

Purchased new vehicle last week, Kelvin was very personable and worked to find the answers to all my questions. Steve was very knowledgeable about financing and warranties. personable and worked to find the answers to all my questions. Steve was very knowledgeable about financing and warranties. More