
Koons Baltimore Ford
Baltimore, MD
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Showing 736 reviews
2016 Ford Escape Purchase from Koons Ford of Baltimore We began our search for a new automobile around the middle of January and we liked what the Ford Edge offered. As we began our search, we noticed Koo We began our search for a new automobile around the middle of January and we liked what the Ford Edge offered. As we began our search, we noticed Koons Ford of Baltimore had a large inventory of 2016 Ford Edges. There was one Ford Edge in particular that my wife and I liked. We performed all our negotiating on line with Derick Lewis and found this to be less stressful. Mr. Lewis was both patient, helpful and professional the entire time. We even visited the Dealership one Sunday to look at the car on our own. The on-line quote was the purchase price that was given to us when we arrived that following Monday. Sometimes, this does not happen. The entire purchase was enjoyable and without stress to say the least. This is our family's third new vehicle purchase from Koons Ford of Baltimore. Understand, we live in Waldorf, Maryland and drive to Baltimore to purchase our new vehicles and this is no short ride. This says there is something special about Koons Ford of Baltimore. The quality of a Ford automobile, our purchase price, Mr. Derick Lewis and the Staff at Koons Ford of Baltimore are the reasons why we returned their for our new car purchase. More
Great new car purchase experience Keith Schopman was very friendly and knowledgeable and a tremendous help on the pre-sale call/email. He was very helpful (& patient) explaining all t Keith Schopman was very friendly and knowledgeable and a tremendous help on the pre-sale call/email. He was very helpful (& patient) explaining all the features on my 2017 Explorer when we drove up from NC as well as on post sale follow-up call. We searched online in NC, SC, VA & MD and Koon had the best selection and price. Would definitely call Keith at Koon Ford Baltimore when looking for our next car/truck. More
Happy Buyer Thank you Pete (Dixon) for the wonderful buying experience. From the minute we walked in you and your co-workers made the car buying process seamless Thank you Pete (Dixon) for the wonderful buying experience. From the minute we walked in you and your co-workers made the car buying process seamless. We are very happy with the vehicle, price and follow-up service. Nancy & Dennis More
Best Vehicle Purchasing Experience. I looked online for a deal for a ford F-150 on a Sunday. I submitted a request to Koons Ford not expecting a response until Monday. I was e-mailed I looked online for a deal for a ford F-150 on a Sunday. I submitted a request to Koons Ford not expecting a response until Monday. I was e-mailed back within an hour, with a follow-up phone call first thing Monday morning. I met with a sales representative later that day and by evening was home with a new truck. The staff was not pushy in the least and I was very satisfied with the experience. More
Nice car, excellent price The salesman that I dealt with (Ahmed) was very patient and never once pressured me for a sale. He graciously worked with me a wee bit on the price, The salesman that I dealt with (Ahmed) was very patient and never once pressured me for a sale. He graciously worked with me a wee bit on the price, and provided a fair and trouble free purchase. The actual purchase itself was handled by Ray, and he made for a speedy and painless process. So far I am extremely happy with my new Focus Hatchback. Al More
The best As a foreign person with limited credit record, they did the best for me. It takes just 2 hours. they were really polite, friendly and helpful. Than As a foreign person with limited credit record, they did the best for me. It takes just 2 hours. they were really polite, friendly and helpful. Thank you More
Good experience Very knowledgeable staff,easy to talk to, and willing to work with you to get you through the process as quickly and painlessly as possible. Very knowledgeable staff,easy to talk to, and willing to work with you to get you through the process as quickly and painlessly as possible. More
Best car shopping experience I've purchased several vehicles in the past and the process always takes forever and is so painful. The best car buying experience so far! I've purchased several vehicles in the past and the process always takes forever and is so painful. The best car buying experience so far! More
Experience was great! I had the pleasure of working with Derek Lewis when purchasing my Challenger. Derek was both very kind and professional and I really have no complaint I had the pleasure of working with Derek Lewis when purchasing my Challenger. Derek was both very kind and professional and I really have no complaints about the service. The only issue I experienced was I ended up waiting for 30 minutes to meet with the gentleman who does the financing, who was also a pleasure to deal with, but his name slips my mind. All around, the service was excellent though! More
Outstanding experience, how car shopping should be! I'm really thankful and appreciative of the service Ben Startt provided during my vehicle purchase. It was fast and painless. If you're at Koons Ford I'm really thankful and appreciative of the service Ben Startt provided during my vehicle purchase. It was fast and painless. If you're at Koons Ford Baltimore, that s the only person you want to see! Ben provided a service that's second to none from beginning to end and it speaks volumes! I'm loving the car! Koons Ford Baltimore is all ACES in my book! More