Koons Baltimore Ford

Great customer service ! Ray McLaughlin was great to work with during sale and explained process perfectly. Ray McLaughlin was great to work with during sale and explained process perfectly. More

We had a very nice experience at Koons ford shopping for a new truck! Our sales person was very knowledgeable and helpful a new truck! Our sales person was very knowledgeable and helpful More

I really enjoyed my experience with Koons. They were attentive and really took care of us They were attentive and really took care of us More

i would recommend koons to anyone the experience and staff are fantastic to work w staff are fantastic to work w More

This survey is for 2023 and 2024. I purchased a Ford Explorer 2023 from Koons Ford of Baltimore Pete. Dixson was my sales person. He done an excellent job October 26, 2024 my wife pur I purchased a Ford Explorer 2023 from Koons Ford of Baltimore Pete. Dixson was my sales person. He done an excellent job October 26, 2024 my wife purchased a 2024 Ford escape from Pete Dixson, and he done another marvelous job for his great customer service. More

Koons Ford has taken care of the service of my wife and myself’s vehicles since we got them this year. We have never had a bad experience. Attentive and top notch. myself’s vehicles since we got them this year. We have never had a bad experience. Attentive and top notch. More

My service rep was excellent. He made sure that everything that i complaints about was taken care of I really appreciate Jay Stewart, he really takes good care of me. He made sure that everything that i complaints about was taken care of I really appreciate Jay Stewart, he really takes good care of me. More

Seth and the entire team represent Koons with the highest level of professionalism and customer focus. After 40 years of purchasing vehicles, I have never had a smoother experience at a dealer. level of professionalism and customer focus. After 40 years of purchasing vehicles, I have never had a smoother experience at a dealer. More

Excellent service fast repairs and my advisor jay was very respectful and knowledgeable about my concerns and details about my vehicle.highly recommended very respectful and knowledgeable about my concerns and details about my vehicle.highly recommended More

Professionalism, honesty, integrity and understanding was displayed by Keith Schopman, Sales Rep, Kirby Beccio, Sales Manager; Frances King, Finance Rep. My experience was that this team worked with me to displayed by Keith Schopman, Sales Rep, Kirby Beccio, Sales Manager; Frances King, Finance Rep. My experience was that this team worked with me to find a truck that fit my needs at the lowest possible price. At the same time unlike many dealerships with smooth talking sales staff who are looking out just for themselves, with the Koons of Baltimore staff I felt safe and knew that they were looking out for me when I bought my truck. Great job and an example that treating the customer right get the referrals, over beating folks up to make the most profit. I highly recommend the sales team that I mentioned above! More