Koons Baltimore Ford

Disappointed they couldn't determine problem with vehicle. Felt like I waisted $180 diagnostic fee. vehicle. Felt like I waisted $180 diagnostic fee. More

My experience was great as usual. My service writer, Jay was very knowledgeable about everything that needed to be done to my truck. He’s the best. He’s constantly busy, but definitel My service writer, Jay was very knowledgeable about everything that needed to be done to my truck. He’s the best. He’s constantly busy, but definitely gets the job done. Koon’s Ford should be proud to have this smart, hardworking man to work for their company. Kudos!! More

Had a wonderful experience I Koon ford. The sales associate was very helpful knowledgeable and also the managing consultant was very helpful and explained everything in detail The sales associate was very helpful knowledgeable and also the managing consultant was very helpful and explained everything in detail More

My sales representative was Pete Dixon and it was one of the best experiences I ever had with purchasing a vehicle. He was super personable and extremely efficient with pulling the deal together quickly as the best experiences I ever had with purchasing a vehicle. He was super personable and extremely efficient with pulling the deal together quickly as well as making sure I had all my questions answered. I would continue to do business with Koons Ford of Baltimore and would ask for Pete if you want a smooth transaction consisting of professionalism and knowledge with a side of a genuine personality! Thank you Pete for making my car purchasing experience a great one!! More

I have had several occasions to use Koon’s for truck and auto body repair and in my 45 years of owning a vehicle I have never experienced the level mechanical repair expertise and a sincere desire in provi auto body repair and in my 45 years of owning a vehicle I have never experienced the level mechanical repair expertise and a sincere desire in providing quality customer service. I own a Ford pickup and a Audi Q7 and would recommend Koons Ford for any auto repair or service. I am planning on purchasing a Electric F-150 in 2023 Koons Ford will be my dealer. More

The service that I received was 1st. Satisfying, the service manager informed me of all repairs and the completion of my truck. I will use this facility in the future. Satisfying, the service manager informed me of all repairs and the completion of my truck. I will use this facility in the future. More

Professional and friendly atmosphere. It was pleasure interacting with everyone. I definately will come back for further service It was pleasure interacting with everyone. I definately will come back for further service More

Jay is the best. He always takes care of my truck and has a great attitude no matter what my complaint was. I feel like hff e cares and he is up front about issues. I He always takes care of my truck and has a great attitude no matter what my complaint was. I feel like hff e cares and he is up front about issues. I look for him when I come. More

This was my first experience with Koons Ford. Everyone I Interacted with were very professional, kind, and Knowledgeable. All my questions were answered. They did their job in making me feel comf Everyone I Interacted with were very professional, kind, and Knowledgeable. All my questions were answered. They did their job in making me feel comfortable. Thank you! More

Very professional experience, would recommend kooks to all my family and friends, such a friendly atmosphere. all my family and friends, such a friendly atmosphere. More