Koons Baltimore Ford

Always professional service, I receive at Koons Ford in Baltimore ,special thanks to Jay Stewart 🙏 you are the best. Baltimore ,special thanks to Jay Stewart 🙏 you are the best. More

My service writer Prema was extremely professional. She explained everything to me, and even texted me with updates. I'm very happy with the customer service at Koon's Ford of Baltimore, and will be a She explained everything to me, and even texted me with updates. I'm very happy with the customer service at Koon's Ford of Baltimore, and will be a loyal customer for years to come. More

Very Professional and extremely knowledgeable Incredible Inventory Competitive Pricing Full Service Dealership Best Ford Dealership in Washington Baltimore Metropolitana Incredible Inventory Competitive Pricing Full Service Dealership Best Ford Dealership in Washington Baltimore Metropolitana More

I had the best experience with Koons. I have now purchased 5 vehicles from Mark the General Sales Manager. From Sale to Service he always answers to assist me. Thanks Koons and Thanks Mar I have now purchased 5 vehicles from Mark the General Sales Manager. From Sale to Service he always answers to assist me. Thanks Koons and Thanks Mark for everything. You have our Family and Friends for Life. More

Excellent and fast service. Jay took very good care of me. He was very professional and most of all Friendly. 👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽 Jay took very good care of me. He was very professional and most of all Friendly. 👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽 More

After purchasing several cars previous and recommending this dealership to friends and family that have purchased I wish I never had. I get it that not always can a deal be made but the trade value they this dealership to friends and family that have purchased I wish I never had. I get it that not always can a deal be made but the trade value they offered me was 7-10k less than anyone else which is insulting as they want to sell their cars over MSRP in many cases put give so little for trade. Mark the "manager" asked to allow him to look into everything then went radio silent on me. Communication has been horrible, trade value was more than horrible and the deal on their unit wasn't any better than anyone else offers. Shop around as this dealership clearly doesn't value repeat customers and instead of just saying a deal isn't possible they just stop communication. More

Working with Joshua was a pleasure. He took into consideration what my wants and needs were and was very straightforward with what was available. He made sure to keep me in the loop des He took into consideration what my wants and needs were and was very straightforward with what was available. He made sure to keep me in the loop despite the delay in getting the paperwork finalized. I would suggest that anyone who wanted to buy a car go see Joshua at Koon’s Ford of Baltimore! More

We had a great sales person, Niq, who when we initially didn’t find what wife wanted called me back the following morning with exactly what we were looking for and indicated that we were eligible for a sig didn’t find what wife wanted called me back the following morning with exactly what we were looking for and indicated that we were eligible for a significant customer loyalty reduction. The price point was exactly what we needed to make sale on a Ford Escape SE. Because could not come back to the dealership the sales took the vehicle to her at her work. This was over and beyond the normal and thus and outstanding dealership. Would highly recommend that you visit Koons Ford Baltimore when looking for your next vehicle and ask for Niq. More

I think it is absolutely insane that they are selling OVER msrp by 10k on vehicles. They say it is because of the market. I can find another dealer that will be a little bit further and NOT pay 10k ov OVER msrp by 10k on vehicles. They say it is because of the market. I can find another dealer that will be a little bit further and NOT pay 10k over More