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Koons Annapolis Toyota

Annapolis, MD

Overview
Reviews
Vehicles
4.4
832 Reviews
Call Dealership (410) 268-6480
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1107 West Street

Annapolis, MD

21401

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Showing 832 reviews

September 02, 2023

Joe Rea and the dealership were great from beginning to the vey end. Thank you! More

by shorty534
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Rea
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Sep 05, 2023 -

Koons Annapolis Toyota responded

We are so glad to hear that Joe and the team provided excellent service! Thanks for choosing Koons Annapolis Toyota.

August 29, 2023

Excellent experience with Jia at this dealership. She is very professional, helpful and friendly salesman. Would definitely recommend. More

by Alex
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jia
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Aug 29, 2023 -

Koons Annapolis Toyota responded

Alex, we're delighted to know Jia provided you with such a positive experience at Koons Annapolis Toyota. We appreciate your recommendation!

August 25, 2023

Clean. The service advisor. Alexander Harris was very helpful He was polite and friendly. Hreat service More

by sally39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Harris
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Aug 28, 2023 -

Koons Annapolis Toyota responded

We're glad to know that Alexander provided you with great service at Koons Annapolis Toyota. Thanks for your kind words and we hope to see you again soon!

August 16, 2023

Brandon Boggs was excellent ! Brandon was easy to talk to, genuine person. Brandon is a Veteran 🇺🇸 as well , couldn’t ask for a better salesman to guide us through the car buyin More

by bbrunst16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Boggs
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Aug 16, 2023 -

Koons Annapolis Toyota responded

We're so glad to know that Brandon provided an excellent car-buying experience for you at Koons Annapolis Toyota! His genuine approach is something we value. Thank you for your review, and enjoy your new ride!

August 01, 2023

Koons of Annapolis service center is fantastic and I highly recommend contacting Teresa Harris, she provided excellent customer service!! More

by User-c6b384d996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Harris
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Aug 01, 2023 -

Koons Annapolis Toyota responded

We're delighted to know that you had a fantastic experience at our service center! Your recommendation for Teresa and the team here at Koons Annapolis Toyota is greatly appreciated. Thanks for your review!

July 19, 2023

Went overboard to give me the flexible service I needed. Scott, in the service dept, kept me up to date and fully informed. More

by Frank
Recommend Dealer
Yes
Employees Worked With
Scott in service dept
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Jul 19, 2023 -

Koons Annapolis Toyota responded

Frank, thank you for the great review! We're glad that Scott could provide you with excellent service and keep you informed throughout your visit. We appreciate your business and hope to see you again at Koons Annapolis Toyota for any future service needs!

July 18, 2023

Mikey Harris is a wonderful, patient salesperson. We were looking for a specific car and he found the exact one for us in one day. We genuinely appreciate his efforts to ensure that we got what we w More

by flyboy38
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mikey Harris, Suheil Katan
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Jul 18, 2023 -

Koons Annapolis Toyota responded

Thank you for the kind words! We're glad that Mikey could assist you in finding the perfect car. We appreciate your business and hope to see you again at Koons Annapolis Toyota!

July 15, 2023

Fast, friendly service; modern, clean facility; reliably high quality work and results with complete info on all aspects of vehicle status. More

by Dave O-L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Jacobs
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Jul 17, 2023 -

Koons Annapolis Toyota responded

These are all things we love to see, Dave! Thanks for supporting Koons Annapolis Toyota with your business and stellar review. Drive safe and take care!

July 14, 2023

Best customer service and excellent mechanics, my service advisor James was awsome. Easy to schedule appts. and great work done to my Avalon. More

by Sbosset
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Sabinis
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Jul 14, 2023 -

Koons Annapolis Toyota responded

Thank you for the great review! We're so glad to hear that James provided excellent customer service and that our mechanics did a fantastic job on your Avalon. It's always a pleasure working with you at Koons Annapolis Toyota. Have a wonderful day!

June 23, 2023

Incredible service and personal attention from Teresa Harris. Will make this MY dealership for my Highlander. Thank you Teresa! More

by Cam2314
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Teresa Harris
Report | Print
Jun 26, 2023 -

Koons Annapolis Toyota responded

Cam, we're so glad to hear that you had an incredible experience with Teresa at Koons Annapolis Toyota. Thank you for choosing us as your dealership, and we look forward to serving you and your Highlander in the future!

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