Koons Annapolis Toyota

This is the third time I am trying to do this evaluation. As Daysiah McCloud’s first customer when she started at Toyota service, I saw her working intensely to get everything right and to do a great job. Sh As Daysiah McCloud’s first customer when she started at Toyota service, I saw her working intensely to get everything right and to do a great job. She just needed to relax for her own sake. This time, she was relaxed and great. Toyota is lucky to have her on their team. More

Shane, our service representative was great helped us through the entire process. He is such a Pleasure to work with through the entire process. He is such a Pleasure to work with More

Friendly as professional as always. I have no problem recommending Koons to everyone. I know that my car as well as myself are in the very best of hands. I have no problem recommending Koons to everyone. I know that my car as well as myself are in the very best of hands. More

Easy online system to make appts. Could use fewer reminders before the scheduled date.. Friendly staff. Could use fewer reminders before the scheduled date.. Friendly staff. More

I have been taking my rav4 prime to Koons Toyota of annapolis since I bought it in 2021 and am very satisfied with the people and service. Eric annapolis since I bought it in 2021 and am very satisfied with the people and service. Eric More

Teresa Harris is AWESOME. She keeps me updated on car status, explains everything done and is always pleasant, courteous and helpful. She’s one of the reasons we keep using Ko She keeps me updated on car status, explains everything done and is always pleasant, courteous and helpful. She’s one of the reasons we keep using Koons Toyota service. More

Great experience! Daysiah was helpful and made sure I was notified as soon as the service was complete. Daysiah was helpful and made sure I was notified as soon as the service was complete. More

Excellent service and communication. They were on top of any issues and recommendations for keeping my car running smoothly They were on top of any issues and recommendations for keeping my car running smoothly More

Scott is the best service advisor fasho. He needs a day off because he’s just been grinding too hard. Send that boy to the capitals game He needs a day off because he’s just been grinding too hard. Send that boy to the capitals game More

Excellent and professional service provider. Goes above and beyond to make sure you are pleased with the quality Toyota is known for. Goes above and beyond to make sure you are pleased with the quality Toyota is known for. More