Koons Annapolis Toyota

I’ve been buying cars and servicing them at Koons for more than 25 years. Even though I haven’t lived in Annapolis for many years, I still drive out there to service our cars. I have never had a bad expe more than 25 years. Even though I haven’t lived in Annapolis for many years, I still drive out there to service our cars. I have never had a bad experience with them and love that I can work with the same service person all the time. I work with David Jacobs. I appreciate his honesty in letting me know what needs to be done and what can wait. We drive our vehicles a long time and Koons keeps them in top running shape. More

Jia Lin was very helpful, The best sale personal I had. My car was on order and she kept me up to date. She was very pleasure, answer all my questions, by telephone and email, until my car came in. Jai My car was on order and she kept me up to date. She was very pleasure, answer all my questions, by telephone and email, until my car came in. Jai stayed at the dealership til my financial was completed til 10:30pm. I had been to several dealership and Koons was the best. Every time a car come in similar to mine. Jia call me to ask if I wanted to come to see the car. Every one was pleasure, even Tyrone (Financial guy). Tyrone brought me a snack, while he was doing my paper work. Tyrone explain everything to me and answer my questions, too Thank you Koons of Annapolis. More

Joe Rea and the dealership were great from beginning to the vey end. Thank you! the vey end. Thank you! More

Excellent experience with Jia at this dealership. She is very professional, helpful and friendly salesman. Would definitely recommend. She is very professional, helpful and friendly salesman. Would definitely recommend. More

Clean. The service advisor. Alexander Harris was very helpful He was polite and friendly. Hreat service The service advisor. Alexander Harris was very helpful He was polite and friendly. Hreat service More

Brandon Boggs was excellent ! Brandon was easy to talk to, genuine person. Brandon is a Veteran 🇺🇸 as well , couldn’t ask for a better salesman to guide us through the car buyin Brandon was easy to talk to, genuine person. Brandon is a Veteran 🇺🇸 as well , couldn’t ask for a better salesman to guide us through the car buying process! More

Koons of Annapolis service center is fantastic and I highly recommend contacting Teresa Harris, she provided excellent customer service!! highly recommend contacting Teresa Harris, she provided excellent customer service!! More

Went overboard to give me the flexible service I needed. Scott, in the service dept, kept me up to date and fully informed. Scott, in the service dept, kept me up to date and fully informed. More

Mikey Harris is a wonderful, patient salesperson. We were looking for a specific car and he found the exact one for us in one day. We genuinely appreciate his efforts to ensure that we got what we w We were looking for a specific car and he found the exact one for us in one day. We genuinely appreciate his efforts to ensure that we got what we were looking for. Sincerely, Ron and Bonnie Roth More

Fast, friendly service; modern, clean facility; reliably high quality work and results with complete info on all aspects of vehicle status. high quality work and results with complete info on all aspects of vehicle status. More