Koons Annapolis Toyota

Excellent Customer Service My husband and I brought a truck from Koons of Annapolis, our salesmen was Joe Gross. Joe provided excellent customer service from the first phone cal My husband and I brought a truck from Koons of Annapolis, our salesmen was Joe Gross. Joe provided excellent customer service from the first phone call to the purchase, even calling a week later to make sure we were satisfied with our purchase. I highly recommend Joe Gross More

Great Customer Service (Dan Reese) I have now bought two cars from Dan Reese over the past 2 years, and both purchases were extremely pleasant! Not to mention, after my purchases Dan h I have now bought two cars from Dan Reese over the past 2 years, and both purchases were extremely pleasant! Not to mention, after my purchases Dan has still be attentive to my various needs. I have had a great experience working Dan and I would recommend his services to anyone. -Rob F. More

Marlow made my experience Everything I would highly recommend especially Marlow he was wonderful. He was in contact with me every step of a way and made everything easy. He has Everything I would highly recommend especially Marlow he was wonderful. He was in contact with me every step of a way and made everything easy. He has a great personality that kept me smiling. The only thing I would recommend is if you get victor as your finance guy immediately ask to have someone else to work with. More

Used car purchase Natalia did an excellent job! She was patient and worked with us to get to the price point we could afford. We felt no pressure and were most please Natalia did an excellent job! She was patient and worked with us to get to the price point we could afford. We felt no pressure and were most pleased with her service. I would certainly recommend Natalia. More

Best of the Best Herman Dubick Yesterday I purchased a Toyota Landcruiser from Herman Dubick. Me and my children have been a customers of his for the past 15 years buying over 10 u Yesterday I purchased a Toyota Landcruiser from Herman Dubick. Me and my children have been a customers of his for the past 15 years buying over 10 used vehicles from him. Herman is the most professional, knowledgeable, courteous and friendly salesman you ever would want to meet and deal with he IS the best. He is a man of his word and what he promises he delivers. If you are in the market for a new used car call Herman Dubick, you will not be disappointed. Herman Dubick and Koons Toyota of Annapolis are a winning team. More

Cesar is the man if you want s great experience buy a new car, go see cezar Flores at koons Annapolis, came in to buy a car for the family and left with the best deal. if you want s great experience buy a new car, go see cezar Flores at koons Annapolis, came in to buy a car for the family and left with the best deal.. More

Herman Dubick Based on my past two used and new car purchasing experiences using Mr. Dubick's services, I consider him to be the gold standard for what a car sal Based on my past two used and new car purchasing experiences using Mr. Dubick's services, I consider him to be the gold standard for what a car salesman should be! Thanks again Herman. More

First New Car True Buying Experience For last few months, I was looking for a minivan but could not decide between Toyota Sienna or Honda Odyssey. With competitive features one over the o For last few months, I was looking for a minivan but could not decide between Toyota Sienna or Honda Odyssey. With competitive features one over the other, it was difficult. In addition, with tons of research over Buying vs. Leasing a vehicle, I finally decided to buy. I had been to numerous dealers in and around my area and except two of them and one being Toyota @ Annapolis were so friendly, courteous and with never let a customer walk-in, walk-out with nothing attitude, I was finally able to buy a 2015 Sienna Minivan with 0% APR (which is THE MUST deciding factor for me to buy). I wholeheartedly give credit to Emanuel Persaud, Maurice and finally the Finance Manager. More

Amazing Experience The sales department and in particular Errol were great in getting us the car we wanted for the price we wanted. We never felt pressured into anything The sales department and in particular Errol were great in getting us the car we wanted for the price we wanted. We never felt pressured into anything and everything was explained to us in great detail. Thanks The Brady's More

Best Experience to Replace the Old Minivan After being tossed the keys at another dealership with no sales rep to describe the features -- to receiving a lukewarm reception at another -- we wer After being tossed the keys at another dealership with no sales rep to describe the features -- to receiving a lukewarm reception at another -- we were pleasantly surprised to receive such an immediate, warm, and genuine greeting at this dealership. Emanuel Persaud was a great listener, immediately grasped our needs, and led us to the products and price ranges to best meet them -- including the vehicle we ultimately purchased. He exhibited exceptional people skills, was highly knowledgeable about Toyota products, easily explained their features, and instilled much confidence in this purchase. As my husband put it, "He made you feel good about buying a new car." From there, Alex Sandoval, Business Manager, went to bat for an extended period of time to get us the best financing and service package, even with our particular circumstances. True professionals. We LOVE this Toyota Highlander (even though it is "Mom's" car!). Thanks so much to ALL at Koon's dealership for helping us get into this vehicle and transitioning from the longtime family van. McCown Family. Bowie, MD More