Koons Annapolis Toyota

Auto service at Koons Toyota Annapolis is outstanding. Service professionals, for example David and Scott, carefully manage each visit, Issues are explained and all questions are answered clearly. Service Service professionals, for example David and Scott, carefully manage each visit, Issues are explained and all questions are answered clearly. Service is typically completed early. The service crew obviously love their jobs and represent Koons Toyota Annapolis at its very best! More

Sales agent (James Ricely) and his trainee, Scott, were superb. They made the process relatively painless. superb. They made the process relatively painless. More

Very professional, very courteous . Friendly and helpful. Would not hesitate to deal with them again. Friendly and helpful. Would not hesitate to deal with them again. More

Very nice facility. James has been great to work with. All caught up with maintenance to date. James has been great to work with. All caught up with maintenance to date. More

Every one was greatgreat service great staff and Teresa was very kind and friendly to me was very kind and friendly to me More

Been a customer for 20! years. Service has declined. Left hand doesn’t seem to know what the right hand is doing. Communication is lacking between each & ultimately to me the years. Service has declined. Left hand doesn’t seem to know what the right hand is doing. Communication is lacking between each & ultimately to me the customer. Also noticed the turnover amidst the service people. What do you believe is causing this. Do they feel valued/understood?? Happy to explore this if any one care. Lengle More

Service department is wonderful. Technicians are professional, knowledgeable, and fair. I highly recommend servicing your car here, especially with the technician, Scott Myers. Technicians are professional, knowledgeable, and fair. I highly recommend servicing your car here, especially with the technician, Scott Myers. More

Made a service appointment the night before. The service team was efficient and friendly from the moment I pulled in. I’ve already recommended their service department to friends and family. The service team was efficient and friendly from the moment I pulled in. I’ve already recommended their service department to friends and family. More

Service of my Toyota FJ Cruiser was excellent and service Asst Service Mgr Scott Mudd addressed the main issues that I needed done quickly and worked with me to list other issues that I will have done soon. Asst Service Mgr Scott Mudd addressed the main issues that I needed done quickly and worked with me to list other issues that I will have done soon. Scott explained all planned service jobs carefully and made this a painless experience. More

Manager was pleasant and professional. Was contacted to let me know what work was necessary. The work was done on time. Teresa Harris is an asset to Koons Toyota Was contacted to let me know what work was necessary. The work was done on time. Teresa Harris is an asset to Koons Toyota More