
Koons Annapolis Toyota
Annapolis, MD
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great customer service and very friendly My service person , Tony Kirkpatrick , was a great service writer. He had my car serviced fast and gave me great service. He was very friendly and he My service person , Tony Kirkpatrick , was a great service writer. He had my car serviced fast and gave me great service. He was very friendly and he is now my service person More
10K oil change Great service. Easy to get an appointment. Waiting room is great. Easy and quick service. Mr. D William is great and helpful. Overall - great. brij. Great service. Easy to get an appointment. Waiting room is great. Easy and quick service. Mr. D William is great and helpful. Overall - great. brij. More
The best buying experience ever! I recently purchase my new Corolla and was helped tremendously by Will Gable. He made the process easy and I would recommend him to anyone looking for I recently purchase my new Corolla and was helped tremendously by Will Gable. He made the process easy and I would recommend him to anyone looking for a new Toyota. More
Bait and Switch I thought that I'd had a great experience until I received all of my signed documents in the mail after two weeks. When I reviewed the documents I no I thought that I'd had a great experience until I received all of my signed documents in the mail after two weeks. When I reviewed the documents I noticed that I was charged for a service warranty, that I was told would be free, and Lo jack that was also suppose to be free. I purchased a BMW and put a substantial amount of money down as a down payment on this car. This was my second visit to this dealership only because the finance manager told me that he had a great deal for me. If I had known that this would happen to me I would have never step foot in that dealership a second time!!!!! I will be contacting the BBB next. More
The entire team at koons Mike was a very caring person and it showed from the time we arrived at the dealer. I strongly believe that to be a good salesperson people must know Mike was a very caring person and it showed from the time we arrived at the dealer. I strongly believe that to be a good salesperson people must know how much you care before they know what you know. Thank you to the entire team. More
Excellent Great experience. Chelsea is very knowledgeable and honest sales rep. Entire crew at Koons of Annapolis were all pleasant to work with. Thank you K Great experience. Chelsea is very knowledgeable and honest sales rep. Entire crew at Koons of Annapolis were all pleasant to work with. Thank you Koons. More
Service Dept. Kevin Biggam Servicing my Sienna XLE ('05) w/only 29k miles has been a pleasant experience at Koons Toyota Annapolis. The van was originally purchased therenand.a Servicing my Sienna XLE ('05) w/only 29k miles has been a pleasant experience at Koons Toyota Annapolis. The van was originally purchased therenand.all service/maintenance has been performed at this same dealership. Kevin Biggam has become my "go to" Service Rep/Coordinator" for sure. Accurate diagnosis, price estimates, and time estimates has been spot on. Kevin is a real professional and will continue to gain my business. Thanks Kevin and Koons Toyota Annapolis! More
Great service Just got my my first car from Koons Annapolis. Chris Zook was my salesman and did a great job. Just a over good dude. Did everything to help me out an Just got my my first car from Koons Annapolis. Chris Zook was my salesman and did a great job. Just a over good dude. Did everything to help me out and more. Highly recommended place. More
Koons in Annapolis Koon's is a very professional and courteous place to buy an automobile. I have bought three cars from them in the last 7 months. Buying cars is stre Koon's is a very professional and courteous place to buy an automobile. I have bought three cars from them in the last 7 months. Buying cars is stressful especially when you factor in those amateur car dealer sales tactics. None of these tactics were apparent at Koon's. I would go in, talk about the cars and then share my on the road price. They met it each time. Ask for Mickey Harris!! More
Koon's Annapolis Talk about painless! I couldn’t be happier with my Koon’s of Annapolis auto purchase. My salesman Rich Gallena found the perfect auto to fit my needs Talk about painless! I couldn’t be happier with my Koon’s of Annapolis auto purchase. My salesman Rich Gallena found the perfect auto to fit my needs. He was knowledgeable & made me feel like it was a more of a personal experience. He took me through the process in a positive manner which took the stress away that I was feeling upon by arrival. I needed some questions answered by the Sales Manager, Dennis Weaver & once again, my questions were answered in a very professional manner. I am close to retirement & I must say, of all the dealerships I’ve dealt with Koon’s of Annapolis was by far the most professional group I have ever had the pleasure of purchasing a vehicle from. I want to thank all of you & once again, I love my new car! More