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Koons Annapolis Toyota

Annapolis, MD

4.4
832 Reviews

1107 West Street

Annapolis, MD

21401

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Showing 832 reviews

June 13, 2019

Great Buying experience! Joe Venegas help me select the perfect car for my daughter. She was in need of something that didn't cost a lot of money. When I left I was very hap More

by A.Boston
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Venegas
Jun 14, 2019 -

Koons Annapolis Toyota responded

Congratulations to your daughter! We are thrilled that Joe helped you find the best car at the right price. Hope to see you again at Koons Annapolis Toyota Scion.

June 06, 2019

Best new car buying experience ever! After searching inventories online for a new Toyota Sienna mini van, we were very pleased to see that Koons Toyota of Annapolis had just what we were More

by Skiers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Bill (New car Sales) & Alex Sandoval (Finance), Suheil Katan
Jun 06, 2019 -

Koons Annapolis Toyota responded

It makes us smile to hear that you found just the Toyota Sienna you wanted with us at Koons Annapolis Toyota Scion! We especially love that Zachary walked you through the buying process and made it as easy as possible. Thank you so much for your fantastic feedback! We are so grateful for your business.

April 01, 2019

By far the worst car buying experience I've ever encountered From the moment I walked inside the dealership they was treating me like I was there to steal one of their vehicle. Doing the test drive I asked q More

by Ford man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt,
Apr 02, 2019 -

Koons Annapolis Toyota responded

We expect all of our guests to be welcomed to our dealership and treated with five-star service. We do apologize for your experience. I would appreciate the opportunity to learn more about your visit and see if there is anything I can do to help - would you please give me a call? Thank you, Barbara Perez - Customer Relations Manager - 410-268-6480 x13002

March 01, 2019

Best service department! I can’t say enough good things about Peter Soliman Service Director. He is very personable & genuinely cares that the customer is satisfied with the s More

by luv2drive
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Soliman Service Director & George Service Mgr
Mar 01, 2019 -

Koons Annapolis Toyota responded

Satisfied customers are what we go to work for! Thank you so much for the kind review, we are thrilled that Peter provided topnotch service. We appreciate you coming to Koons Annapolis Toyota.

February 04, 2019

A Professional Experience I worked with David Jacobs and test drove the car with service person Aaron. Professional service and customer relations was my experience from start More

by TBorBB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikey Harris, David Jacobs
Feb 04, 2019 -

Koons Annapolis Toyota responded

We are so glad that you received professional service during your experience at Koons Annapolis Toyota! Thank you for taking the time to leave us positive feedback.

December 03, 2018

Best Car Buying Experience Ever!!!!! I had been shopping for a pre-owned Toyota Rav4 for about a month. When I emailed Koons Annapolis Toyota in the morning, Vicky Henderson responded ri More

by KM10
Recommend Dealer
Yes
Employees Worked With
Vicky Henderson, Bradley Michael
Dec 04, 2018 -

Koons Annapolis Toyota responded

KM - For you to say you had your best car-buying experience ever at Koons Annapolis Toyota makes our day! We are thrilled that Vicky was communicative and got you in for an appointment right away. It's also fantastic that Bradley got you a great rate on your Toyota RAV4 - congratulations! It was our privilege to assist you.

October 19, 2018

Joe Is The Man!!!! I had the pleasure of working with Joe Venegas to trade in my existing vehicle an and purchasing one I saw driving past the dealership. Easiest exp More

by Rev Wright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Venegas
Oct 19, 2018 -

Koons Annapolis Toyota responded

It's fantastic that a car caught your eye and you were able to drive home in it! We love to hear that Joe made the trade in process simple and has been supportive after your purchase was complete. Thank you so much for your review!

July 31, 2018

Great Experience I had a great experience at this dealership, the staff went out of their way to help us with car buying and we will definitely be back. More

by Mas123
Recommend Dealer
Yes
Employees Worked With
Dan Reese, Latoya Gardner
June 09, 2018

Purchasing a RX350 lexus On Tuesday of this week we went looking for a RX350 Lexus, and a very nice woman (Olga) came out to assist us. We told her that we were interesting i More

by Dardar2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ogla, Chevist and Alex
February 09, 2018

Amazing experience Most people hate buying cars because of the salesman’s seemingly tricky and high pressure tactics. You will NOT find that at Koons of Annapolis. I w More

by Tracy M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Zook, Scott Snyder, Latoya Gardner
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