
Koons Annapolis Toyota
Annapolis, MD
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Great Buying experience! Joe Venegas help me select the perfect car for my daughter. She was in need of something that didn't cost a lot of money. When I left I was very hap Joe Venegas help me select the perfect car for my daughter. She was in need of something that didn't cost a lot of money. When I left I was very happy with what I purchased. Thanks, Joe! More
Best new car buying experience ever! After searching inventories online for a new Toyota Sienna mini van, we were very pleased to see that Koons Toyota of Annapolis had just what we were After searching inventories online for a new Toyota Sienna mini van, we were very pleased to see that Koons Toyota of Annapolis had just what we were looking for. Upon arrival, we were greeted by our sales representative, Zachary Bill. He was very professional and courteous. We immediately felt very comfortable with him. This was the beginning of our wonderful new car buying experience. Zachary was extremely knowledgeable and was able to fully answer all of our many questions. Thanks to Zachary, we had an awesome and very pleasant, stress-free car purchasing experience. More
By far the worst car buying experience I've ever encountered From the moment I walked inside the dealership they was treating me like I was there to steal one of their vehicle. Doing the test drive I asked q From the moment I walked inside the dealership they was treating me like I was there to steal one of their vehicle. Doing the test drive I asked questions about the vehicle couldn't get a direct answer. The sales manager and i agreed on a price and he went back on that. The salesperson i had wasn't worried about making sure i got a good quality car just wss worried about a sale. I would never recommend anyone to that dealership. More
Best service department! I can’t say enough good things about Peter Soliman Service Director. He is very personable & genuinely cares that the customer is satisfied with the s I can’t say enough good things about Peter Soliman Service Director. He is very personable & genuinely cares that the customer is satisfied with the service there. Also had the pleasure to have the help of George the Service Mgr another person who cares. I am more then satisfied at Koons Toyota!!! More
A Professional Experience I worked with David Jacobs and test drove the car with service person Aaron. Professional service and customer relations was my experience from start I worked with David Jacobs and test drove the car with service person Aaron. Professional service and customer relations was my experience from start to finish. More
Best Car Buying Experience Ever!!!!! I had been shopping for a pre-owned Toyota Rav4 for about a month. When I emailed Koons Annapolis Toyota in the morning, Vicky Henderson responded ri I had been shopping for a pre-owned Toyota Rav4 for about a month. When I emailed Koons Annapolis Toyota in the morning, Vicky Henderson responded right away. I set up an appointment later that afternoon. Vicky was great to work with and Bradley Michael, the Business Manager, was able to get me a great rate! I have purchased both new and used cars in the past and it was a long lengthy process. What a pleasant experience from the time I walked in the door until the time I left---with the Rav4!! Thank you all for the assistance! KM More
Joe Is The Man!!!! I had the pleasure of working with Joe Venegas to trade in my existing vehicle an and purchasing one I saw driving past the dealership. Easiest exp I had the pleasure of working with Joe Venegas to trade in my existing vehicle an and purchasing one I saw driving past the dealership. Easiest experience I've ever had....he supported my requests, and has followed after my purchase with the outstanding items. Well done. CW More
Great Experience I had a great experience at this dealership, the staff went out of their way to help us with car buying and we will definitely be back. I had a great experience at this dealership, the staff went out of their way to help us with car buying and we will definitely be back. More
Purchasing a RX350 lexus On Tuesday of this week we went looking for a RX350 Lexus, and a very nice woman (Olga) came out to assist us. We told her that we were interesting i On Tuesday of this week we went looking for a RX350 Lexus, and a very nice woman (Olga) came out to assist us. We told her that we were interesting in the black SUV, Ogla said okay and went to retrieved the key so we can do a test drive. I like the fact that she was not too pushy. We decided to get the vehicle and was also able to negotiate without a push back. Chevist, thanks for doing the finance part so quickly and efficiently. Thanks Koons of Annapolis for making my car buying experience a truly positive one. From Claire More
Amazing experience Most people hate buying cars because of the salesman’s seemingly tricky and high pressure tactics. You will NOT find that at Koons of Annapolis. I w Most people hate buying cars because of the salesman’s seemingly tricky and high pressure tactics. You will NOT find that at Koons of Annapolis. I was looking for a new car and a friend recommended that I call Chris Zook at Koons of Annapolis after being very frustrated with my experience at other dealerships. Chris is in used car sales, but assisted me with my new car. He was absolutely amazing, honest and forthright, and helpful. I could not have had a better experience at this dealership. Everyone was very professional - from the finance person (Latoya Gardner) to the sales manager (Scott Snyder) and of course, our salesman (Chris Zook). We will probably never buy from another dealership after this experience and would recommend them to everyone. More