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Koons Annapolis Toyota

Annapolis, MD

Overview
Reviews
Vehicles
4.4
832 Reviews
Call Dealership (410) 268-6480
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1107 West Street

Annapolis, MD

21401

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Showing 832 reviews

March 07, 2023

Teresa Harris is AWESOME. She keeps me updated on car status, explains everything done and is always pleasant, courteous and helpful. She’s one of the reasons we keep using Ko More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Harris
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Mar 08, 2023 -

Koons Annapolis Toyota responded

Lisa, it makes our day to see glowing praise for our wonderful Koons Annapolis Toyota team! Teresa will definitely be grateful to see the positive impression she's left on you. Thank you for the stellar review!

February 25, 2023

Great experience! Daysiah was helpful and made sure I was notified as soon as the service was complete. More

by Michelle
Recommend Dealer
Yes
Employees Worked With
Daysiah
Report | Print
Feb 27, 2023 -

Koons Annapolis Toyota responded

Michelle, we're thrilled Daysiah delivered attentive communication that shaped a fantastic experience at Koons Annapolis Toyota! Safe travels, and we look forward to working with you again next time!

February 24, 2023

Excellent service and communication. They were on top of any issues and recommendations for keeping my car running smoothly More

by kdeitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylah
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Feb 24, 2023 -

Koons Annapolis Toyota responded

Thank you for the wonderful review! We are so happy to hear that you can count on our Koons Annapolis Toyota team to keep you safe out on the roads. Have a great weekend!

February 23, 2023

Scott is the best service advisor fasho. He needs a day off because he’s just been grinding too hard. Send that boy to the capitals game More

by cementshop123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Myers
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Feb 24, 2023 -

Koons Annapolis Toyota responded

Thank you for the review! We're glad that Scott worked hard to assist you--he's truly an impressive worker here at Koons Annapolis Toyota. See you around!

February 23, 2023

Excellent and professional service provider. Goes above and beyond to make sure you are pleased with the quality Toyota is known for. More

by Beverly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John (Service)
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Feb 24, 2023 -

Koons Annapolis Toyota responded

Thanks for the review! We are happy to hear that the team here at Koons Annapolis Toyota went above and beyond for you! We appreciate your kind words.

February 12, 2023

Excellent, attentive, low-pressure, on-time, adaptable, helpful, friendly, and cost-(to car owner)savy! More

by sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Philippe Andre
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Feb 13, 2023 -

Koons Annapolis Toyota responded

Thank you for your glowing review, Sue! It is great to see that our team is going above and beyond to wow our valued guests like you.

February 02, 2023

Everyone was very kind and helpful. Repair looks great and although I wanted to take my car before it was cleaned up because I was anxious to get back it was worth waiting for! More

by Prius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert manager
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Feb 02, 2023 -

Koons Annapolis Toyota responded

We are thrilled to hear that you had a seamless visit to Koons Annapolis Toyota! Thank you for trusting us with your vehicle needs!

February 01, 2023

Hard working, determined to fix the problem correctly? concerned for the customers safety, but way too costly. Nevertheless I trust Koons Toyota and Ford More

by rosemarie_annapolis@verizon.net
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Greg in Service
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Feb 02, 2023 -

Koons Annapolis Toyota responded

Thank you so much for your fantastic review, Rosemarie! The Koons Annapolis Toyota team appreciates your support!

Feb 02, 2023 -

rosemarie_annapolis@verizon.net responded

........

Feb 02, 2023 -

rosemarie_annapolis@verizon.net responded

No further message

January 27, 2023

Koons Toyota is a pleasure to work with, friendly staff and a comfortable waiting area for customers. More

by geneauxgl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Flores
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Jan 27, 2023 -

Koons Annapolis Toyota responded

Thank you for stopping by to leave a great review! We appreciate your business and we hope to see you again at Koons Annapolis Toyota. Drive safely!

January 27, 2023

Very friendly, knowledgeable, and efficient. Didn't try to fix unnecessary stuff just for money. More

by Tallqty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Jacobs
Report | Print
Jan 27, 2023 -

Koons Annapolis Toyota responded

We appreciate this feedback! Thank you for choosing Koons Annapolis Toyota and for sharing your experience. Drive safely!

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