Koons Annapolis Toyota

We had a great experience with Luis G. buying a used Subaru. We had multiple bad experiences previously where we were purposefully mislead, cars were sold out from under us, it was a mess. buying a used Subaru. We had multiple bad experiences previously where we were purposefully mislead, cars were sold out from under us, it was a mess. Thankfully, we got connected with Luis and he made the process so easy and he was so kind and accommodating throughout. Jada L. in finance was also absolutely wonderful and worked magic for us. Despite living three hours away if we need a new vehicle, we will be checking with Koons Annapolis first! More

I always have a great experience at this dealership my advisor James is very helpful and honest about my need.He never make me do a service that's not needed and he always try to help me find great deals. advisor James is very helpful and honest about my need.He never make me do a service that's not needed and he always try to help me find great deals.I am very satisfied with their service. More

We just recently bought a Rav4 from here. From the time we went online to the time we walked in the door the service we received was amazing. Austin Japak, our salesman was knowledgeable, f From the time we went online to the time we walked in the door the service we received was amazing. Austin Japak, our salesman was knowledgeable, friendly and patient with us and all of our concerns and questions. Jia Lin the business mgr was also so knowledgeable, friendly, patient and did not pressure us to do anything we were not prepared to do. I highly recommend this sales department. It was probably the best car buying experience I have had so far. More

Great experience all around. Work was fast and efficient and will return for future services. Work was fast and efficient and will return for future services. More

Kevin Adam’s was fantastic and was very informative. He answered all of my questions. My car service appointment was a great experience. Thank you, Kevin. He answered all of my questions. My car service appointment was a great experience. Thank you, Kevin. More

Great service, nice people, easy scheduling process and good communication. I would recommend them to anyone. good communication. I would recommend them to anyone. More

I have had nothing but a good experience from buying my truck to the service department. We have bought many vehicles from this dealership. truck to the service department. We have bought many vehicles from this dealership. More

Koons Toyota is a very pleasant company. Employees are kind and informative. You get updated and the waiting room is clean and comfortable. Employees are kind and informative. You get updated and the waiting room is clean and comfortable. More

The purchase of my new car was a good experience. My salesman Brandon was so nice and knowledgeable. It was a delight. I always go to Koons West Street for all my cars. My salesman Brandon was so nice and knowledgeable. It was a delight. I always go to Koons West Street for all my cars. More