Koeppel Subaru

Fantastic experience ... being a first time car owner the team was so helpful and patient. Amazing amazing service from the whole team. Meeza was the perfect sales person for me. team was so helpful and patient. Amazing amazing service from the whole team. Meeza was the perfect sales person for me. More

Well , brought my car for service , paid for tire rotation and it was never done because i marked 1 tire and it was still at the same spot , the car didn’t pass inspection because of software issues rotation and it was never done because i marked 1 tire and it was still at the same spot , the car didn’t pass inspection because of software issues , this car is less than 2 years old , i was told that it’s not software and that i need to do drive cycle,never explained why it didn’t pass the state inspection, bad service .... More

I went to Koeppel Subaru and dealt with William Wenzel! I went to Koeppel Subaru and dealt with William Wenzel! I found him to be very honest & sincere! Everyone there was. The service dept was also incre I went to Koeppel Subaru and dealt with William Wenzel! I found him to be very honest & sincere! Everyone there was. The service dept was also incredible. I would highly recommend them More

Tried to sell me a vehicle that they did not have a title for. I was onsite 3 hours before they figured out they didn't have the title! I finally sat with the manager who could frankly care less about this m for. I was onsite 3 hours before they figured out they didn't have the title! I finally sat with the manager who could frankly care less about this mishap. He was disrespectful the entire time. I easily could have waited until they got the title to continue my purchase, but the manager was so disrespectful I didn't want him to get a dime of my money. I'm shocked this guy runs a dealership! This man shouldn't be anywhere near a leadership role. He is the sole reason I didn't buy that vehicle. More

My experience with Koeppel Subaru was nice, I mainly worked with Jordan (Sales) and Jose in the finance department both were very pleasant and easy to approach. Jordan was very honest and adamant about worked with Jordan (Sales) and Jose in the finance department both were very pleasant and easy to approach. Jordan was very honest and adamant about providing correct information when questioned about specs and features on the car. He did a great job assisting me with the process of obtaining auto insurance and gave me confidence with this being my first dealership purchase. Jordan has also been very responsive to my calls, questions, and concerns, even after my purchase. Jose was a treasure, with the patience you'd expect a great dad to have, he explained EVERYTHING twice or more if necessary with a genuine desire to make sure you understand the given information. I am very thankful for that. Jose was also very patient, he did not rush my contract reading or questioning process. I too believe he was transparent in his manner of business, and did not try to upsell me on unnecessary packages. Jose was very knowledgeable, and visibly takes his work very seriously. All in all it was a nice experience for a first-timer. Advice as a buyer DO YOUR OWN RESEARCH, READ EVERYTHING always, and it's great that you're here reading reviews already ! Maximum Blessings All. More