Koeppel Subaru

Called about a 2007 WRX TR for sale on their website. Ad stated prive was ~20k and the car was certified. I called to ask details on the car, specifically if it was certified. I was told it was for 6/100k. stated prive was ~20k and the car was certified. I called to ask details on the car, specifically if it was certified. I was told it was for 6/100k. I also asked if the price was negotiable. I was told all prices are negotiable. I told her I would be coming and to have the car ready for a test drive. she said she will. Went to the dealership. I was handed off from the person on the phone to someone else who showed me the car. the car looked to be in great shape. I also noticed a dealer price tag in the trunk which stated 18995. I also noticed that the car was blocked in by about 3 cars. I told them I wanted to test drive it and they were hesitant until I told them I was not going to be buying a car without test driving it. they then moved the cars and I took the car for a quick ride. we then went inside the dealership to talk price... at this point we walk in and sit at the desk and the sales manager joins us, actually takes over while the sales guy stands there. I had all the info on the car with me including a print out of the website ad. the carfax, NADA values,. etc. I proceeded to tell him what the value of the car was ~18k for NADA. I asked him what kind of deal they would offer. he told me that the 19995 was the lowest they would go since it was the internet price. I told them the ladie on the phone said otherwise and then he said the best he could do is knock $200 off the price. I told them about the sticket price I found as well as the real value of the car again. after a lot of back and forth the guy finally said ok to 18995. still being more than the car is worth I hesitated. at this point he was looking at something int he computer then he says actually I cant sell it to you for that. the lowest is 19995 -200. I said that is rediculous but started to consider it since It was certified. I then said something about it being certified and he says. yeah its certified for 3 months or 3,000 miles. I immediately questioned that and showed him the ad and what the lady said and he said no its only for 3mo/3000mi. at this point I stood up and walked out. I will NEVER go back to that place and will tell everyone I know about the story. as of right now the car is still for sale and still advertised at 19995 and as certified!! that place is beyond a disgrace! More

My wife and I recently purchased an Impreza Outback Sport from Koeppel Subaru and were very pleased with the overall experience. Melvin and Jimmy were friendly and very helpful, taking us on two nice test d from Koeppel Subaru and were very pleased with the overall experience. Melvin and Jimmy were friendly and very helpful, taking us on two nice test drives and answering all our questions. Roy gave us a price we could be comfortable with, plus the time to go home and think it over. We never felt pressured during the process. And at the point of sale, Alan made sure all our paperwork was understandable and in order. I highly recommend this great sales team! More

My wife and I walked into Koeppel Subaru with a clear idea of what we wanted. I had visited another dealer who had brushed me off and because of the general attitude of NYC car dealers I was prepared to idea of what we wanted. I had visited another dealer who had brushed me off and because of the general attitude of NYC car dealers I was prepared to have an advisarily relationship. Our sales person, Jim Bozza, quickly ascertained that we were serious customers and worked quickly to get us the car we were looking for. Negotiations were resolved amicably (perhaps because I did not bargain hard enough. Jim followwed up with me to make sure we had all of the paprt work we needed take possession of the car. I all a positive experience. We will see about service. I have had less then completly positive experience with Koeppel VW service. More

Purchasing a car from this dealer was a great experience from beginning to end. The employees are courteous, knowledgeable and responsive. They answered all of our questions and responded positively to havi from beginning to end. The employees are courteous, knowledgeable and responsive. They answered all of our questions and responded positively to having well-informed customers. I highly recommend this dealer. More

What I liked about Koeppel Subaru is that I was encouraged to take my time, my questions were fully answered and I was never pressed to purchase the car, though I was repeatedly told that they woul encouraged to take my time, my questions were fully answered and I was never pressed to purchase the car, though I was repeatedly told that they would love to earn my business. Melvin, the salesman who assisted me, patiently answered all of my questions, and provided me with internet references to compare the quality of the Subaru all wheel drive system to its competitors. When I took the Forester for a drive, Melvin encouraged me to really push the car, and didn't flinch when I accelerated quickly, stopped suddenly, and made a hard u-turn. I returned a couple of days later to discuss prices. When I pulled out my research, including price quotes from other dealers, Roy, the sales manager, agreed to match the best price, which I had obtained from a dealer in New Jersey, and was considerably lower than anyone in New York had offered. The experience was never stressful and I ended up purchasing a Forester that I love. More

All I can say is that buying a car from Koeppel Subaru was a very pleasent experience. The sales people were friendly and knowledgeable. There was never any pressure to buy a car or even buy extended warr was a very pleasent experience. The sales people were friendly and knowledgeable. There was never any pressure to buy a car or even buy extended warrenties!!!! I wish all dealerships were like this one. More