Koeppel Subaru

I was looking for a new 5-speed Forester, Koeppel was my first stop since I could get there by subway and learned over the phone that they had several in stock for me to look at. Nino had one ready for me first stop since I could get there by subway and learned over the phone that they had several in stock for me to look at. Nino had one ready for me to test drive when I arrived, we negotiated over a couple of options packages, and I drove the car home four hours later with 1.9% financing, better than the offer from my credit union. Simple as that. They were all friendly and efficient, I highly recommend Koeppel. More

After much debating and test-driving, my wife and I decided to purchase a Subaru Legacy. We had gone in for a test drive the third week in February and were accompanied by Nino. We then sat on it for decided to purchase a Subaru Legacy. We had gone in for a test drive the third week in February and were accompanied by Nino. We then sat on it for a week before making our decision. We then decided to do some price investigation online and got a list of prices from local Subaru dealerships. In general, what we found for other dealerships is that while the price of the car itself was below what the dealer paid, there were always additional fees (documentation fees and something called the regional ad fee) that added up to over $1000. In all of this waiting Nino didn't push us at all. He only contacted us once, and that was after 5 days, just to let us know that the President's day deal would be ending within a few days. We then went to Koeppel, ready to negotiate. Once there we found that Koeppel pretty much does not negotiate on price. In fact, while we were there, someone attempted to negotiate, but they left without Koeppel budging. Fortunately, Nino started off with a very attractive price. It was slightly more that what other dealerships were offering; however, the fact that Koeppel does not charge an additional hidden fees brought the total price right in line with the best that we had seen. The problem was that we wanted a basic-basic model and Koeppel only had the premium in stock (which would increase the price above what we were ready to pay). We were disappointed and ready to leave, but Nino used some creative negotiating to make my wife and I happy. We were able to lock in a very attractive financing rate (1.9 when the best we had seen from any other source was 3.3) which saves us money. He also threw in some free servicing. All in all, we were very happy with the price, as, in total we paid what we were hoping to and got "more" car for the money even if we did end up with some extra features that we didn't want. This brings me to what was basically the only problem with the deal, and it is a small one. The car, and from what I could tell, all of the cars there, had a license plate bracket that cost $40. No other dealer had this as an option, not even on Subaru's website. Its an extremely small expense, but one that seems unnecessary and can't be avoided here. Our experience was great and I do not hestitate to recommend Koeppel. They will offer you a good price and an excellent deal, just don't expect much, if any,ta price negotiation. More

As soon as I walked in Ninno was very attentive with great service, he wasn't pushy and excellent help. He worked with me with a fantastic deal. Showed me my options and patiently waited for my answer t great service, he wasn't pushy and excellent help. He worked with me with a fantastic deal. Showed me my options and patiently waited for my answer the following day. All of the staff at Koeppel Subaru was curtious and very attentive. More

Fantastic Service - these guys aim to please. They are cordial, kind and always available. I will always go to this Subaru for purchases and I've already recommended them to others! Thank you Koeppel Su cordial, kind and always available. I will always go to this Subaru for purchases and I've already recommended them to others! Thank you Koeppel Subaru for a great, first time Subaru experience! Sincerely, Jennifer Aiello More

Clearly there is a leader in auto sales in the NYC area - Koeppel Subaru! My wife and I were looking to replace our VW Jetta lease with a financed vehicle. After extensive searching we found Subaru. When it Koeppel Subaru! My wife and I were looking to replace our VW Jetta lease with a financed vehicle. After extensive searching we found Subaru. When it came time to choose a dealer, I must admit we winged it and went into Koeppel. HOWEVER, from the second we got in there, every one of our needs were attended to. Nino is an absolute genius sales person. We looked at the 2010 Outback Limited. Nino came along and sat us down and answered every single one of the many, many questions we had with GREAT PATIENCE and COURTESY. He made us understand the reputation that Subaru has and also helped us fit the vehicle to our needs. When it came time to get down to business Nino worked out the numbers for us to fit PERFECTLY into our budgets. That was HUGE. I didn't feel like I was playing the usual high/low game with this shop and they really wanted us to have the car we wanted at the MOST AFFORDABLE PRICE. But it didn't stop there... I revealed to Nino the absolute misery I have had in my previous dealings with car dealers and he ASSURED ME that this would not be the case. Not only in sales, but also in pickup of the vehicle and in financing/paperwork. Well, I can tell you that Nino was a STAR throughout the process. Clearly a pro (at a young age) he had contacted me multiple times to make sure that all the information for pickup, insurance and financing was CORRECT. It was, and when it finally came time to pick up the Outback, it was a 15 minute process! HOW EASY, HOW AWESOME! WHAT A DEALERSHIP! Not only was Nino great but the entire staff were STARS. I have NOT ONE COMPLAINT about this glowing group of SUPERSTARS! I will safely say that when it comes time for service, upgrade or another car purchase I will bring my loyalty and my wallet to KOEPPEL SUBARU. Rest assured, I am legit! I am not an insider or some friend of the shop... I am just a regular guy with a budget who needed an honest deal. I got that and more at KOEPPEL SUBARU in Long Island City. FINALLY, an honest, caring and decent car dealer. Trust me, BUY YOUR CAR AT KOEPPEL SUBARU. Further, my car is running GREAT, and I am in love with it. THANK YOU THANK YOU THANK YOU! More

We were very pleased with our overall experience. The dealer did not pressure us into buying at any point, but was good about following up. We were hoping for a slightly better price, but overall we were dealer did not pressure us into buying at any point, but was good about following up. We were hoping for a slightly better price, but overall we were satisfied. Alan spent time explaining many aspects of the extended warranty and financing options before we made our final decision, which was very helpful. More

I am in private banking, a business solely successful as a result of extraordinary customer service. I would hire 100 managers like Jimmy Bozza and Roy Rodriguez. Their dedication to excellence, attention t a result of extraordinary customer service. I would hire 100 managers like Jimmy Bozza and Roy Rodriguez. Their dedication to excellence, attention to detail, and willingness to go above and beyond is remarkable. The Koeppel Subaru dealership is incredibly lucky to have them on their team. More

The people at Koeppel Subaru are great. Very nice, not pushy at all in regards to trying to make a sale, and totally adept at answering all one's questions. We bought a 2010 Outback from them a few months pushy at all in regards to trying to make a sale, and totally adept at answering all one's questions. We bought a 2010 Outback from them a few months ago. Love the car. Upon picking up the car, we met with the business manager, who is an absolute sweetheart, and the service department. I'm buying my next Subie from them, too! More

We recently purchased our SRX from this dealership and the experience was excellent- the sales person,sales manager and finance manager were all extremely helpful and the transaction was very smooth. We l the experience was excellent- the sales person,sales manager and finance manager were all extremely helpful and the transaction was very smooth. We love our new vehicle and would definitely return to this dealer in the future. Everyone was very friendly. The entire staff is very professional and polite on the phone and in person. Anyone in the market for a Subaru or used vehicle should consider visiting this dealership. We had to travel several miles to get there but the drive was definitely worth it. The price of the vehicle was more than fair. Thanks to Koeppel Subaru we are enjoying our new pre-owned vehicle !! More

On Monday, September 6, 2010, my husband and I went to shop for a new car. We had four dealerships in mind for four different SUVs. Our first stop was Koeppel Subaru in LIC. As I walked in, I thought t shop for a new car. We had four dealerships in mind for four different SUVs. Our first stop was Koeppel Subaru in LIC. As I walked in, I thought to myself, everyone is just going to rush at us to get our "money." Instead we were escorted to the desk of sales consultant Melvin Reyes, a wonderful young man who did not "Rush" us into anything. In fact, when we mentioned that our next stop was going to be to look at a Nissan, he asked if we were going to Koeppel Nissan in Jackson Heights (Queens) and when I told him "yes" he told me to speak to a salesman there named Anton, whom he was sure could assist us. It was like a page out of "Miralce on 34th Street" where Macy's is telling their customers to shop at Gimbles. We did go to see the other SUVs we were interested in, but in the end came back to Subaru that same afternoon. I cannot explain to you how wonderful it was to not be followed around in the showroom by a salesman telling us this, that, and the other. We liked the car (a Subaru Forester), we asked the questions and Melvin gave us the answers. The way it should be done. At one dealership, the rep practically followed us outside asking us what he could do to get our business. I did not like that. Allen J. Stern,the Business Manager, who did the paperwork for us was exceptional and very detailed. I appreciated this as I am the same way. I would not hesitate for one momenet to recommend Koeppel Subaru to any family member or friend who is interested in purchasing a new car. They were absolutely wonderful. Sincerely, Rita Visintainer Ridgewood, Queens, NY More