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Koeppel Subaru

Long Island City, NY

4.9
224 Reviews
Koeppel Subaru in Long Island City, NY is a brand new Subaru dealership serving Queens, Manhattan, Brooklyn, Staten Island, the Bronx, and all of New York. We are enthusiastic about the award winning lineup of Subaru vehicles. All Subaru models have the highest safety rating from the IIHS. Come by Koeppel Subaru to see our huge inventory and full lineup of Subaru models featuring Legacy, Outback, Tribeca, Forester, Impreza, and Impreza WRX, and STI, Crosstrek, and BRZ....... Make sure to look at our great SPECIALS page*. We are located near the 59th street bridge in Queens on Northern blvd. and 42nd street just across from Manhattan New York City. We are also five minutes from the BQE (Brooklyn Queens Expressway). We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 888-42-SUBARU.
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42-01 Northern Blvd

Long Island City, NY

11101

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Showing 224 reviews

September 04, 2018

Great Service / Informative Salesman / Good Value / Pros GREAT SALESMAN ... NELSON PERAZA KNOWLEDGABLE DIRECT / HONEST NO GAMES NO PRESSURE GOOD DEAL PROFESSIOALS ALL THROUH THE PROCESS GEOR More

by RichieV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Koeppel Subaru Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ext Warranty adviser was Great , Nelson Peraza
Sep 05, 2018 -

Koeppel Subaru responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely – Koeppel Subaru Team

September 01, 2018

Time for a new Car Went in to check out the look of the new Subaru's & ending up leaving that day with a new car. Nelson helped me walk away with a new ride that day wit More

by Rexinator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maureen Heffernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nino Tirburzi, Pablo Jimenez, Tamara Taylor, Nelson Peraza
Sep 04, 2018 -

Koeppel Subaru responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Congratulations on your new Subaru! Sincerely – Koeppel Subaru Team

August 25, 2018

Leasing a Subaru Crosstrek Nelson was extremely helpful, friendly, and honest. He walked us through this process, which was our first time leasing a car on our own. From talking More

by Drcraw88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Peraza
Aug 27, 2018 -

Koeppel Subaru responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely – Koeppel Subaru Team

August 24, 2018

Easy experience William Wenzel was a pleasure to work with. The whole process was smooth and low stress. I would def recommend the dealership to anyone considering a More

by Outback
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maureen Heffernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tamara Taylor
Aug 24, 2018 -

Koeppel Subaru responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear William, Maureen and our team were helpful during your visit and that you love your new Outback. If you have any questions, please don't hesitate to reach out to us again. Sincerely – Koeppel Subaru Team

August 20, 2018

Superb customer experience! Sergey Nikolenko was the best sales person I ever met at a car dealership. Listened very well to our needs even with a talkative 3-year-old daughter. More

by Muhammad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergey Nikolenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2018 -

Koeppel Subaru responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely – Koeppel Subaru Team

August 20, 2018

Excellent Customer Service!! Wonderful teamwork!! The team at this dealership is awesome. The customer service was amazing. Nelson made the process of choosing a vehicle so easy. I really only have th More

by Rsalcedo16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gino Masciangelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson Peraza
Aug 21, 2018 -

Koeppel Subaru responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely – Koeppel Subaru Team

August 18, 2018

Best car buying experience ever can’t emphasize enough the care, attention and quality of service I received leasing my new 2018 Forester from Koeppel Subaru. Benjamin was fantastic More

by chris002475
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Atwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maureen Heffernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2018 -

Koeppel Subaru responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Sincerely – Koeppel Subaru Team

August 17, 2018

Wonderful experience! From beginning to end , both Maureen and Sergey could not have been more helpful. They made the whole process very simple. If you are shopping for a S More

by Fran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergey Nikolenko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maureen Heffernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2018 -

Koeppel Subaru responded

Fran, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely – Koeppel Subaru Team

August 13, 2018

just perfect after a long research and thought about buying a car i decided to walk in to koeppel. they set me up with Nelson. Nelson is the man!!! He was very fri More

by casther3690
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Lopez, Nelson Peraza
Aug 13, 2018 -

Koeppel Subaru responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely – Koeppel Subaru Team

August 13, 2018

Quick and Easy Having had our eye on a specific type of car for a while, my wife and I came across almost the exact one we had in mind, at a price we could afford. W More

by patchy710
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Peraza
Aug 13, 2018 -

Koeppel Subaru responded

Thank you we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner.  Please feel free to contact us if you have any questions on your new vehicle. Sincerely – Koeppel Subaru Team

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