Koeppel Subaru

Micheal E Is worst employee he is always rude and very bad attitude . I can,t believe how he is still working there . Worst human being bad attitude . I can,t believe how he is still working there . Worst human being More

Just amazing Unless your buying your first car, no one really gets excited about the car buying experience. Dealers everywhere always make it difficult and just ri Unless your buying your first car, no one really gets excited about the car buying experience. Dealers everywhere always make it difficult and just rip you off constantly only to be even more pissed when you drive off the lot with your new car and yes you have a new car but your pockets hurt. THIS IS NOT ONE OF THOSE DEALERS. Let me just say from the second I walked in to the very moment I drove away, the process was painless, very helpful and caring. I felt like I can trust everyone there. Maureen is the best financial manager I have ever met, she can get an approval no problem. Of course it depends on your credit and things like that but my point is she has her was to help and does her best. Gary, Will, and Nelson were also very good. They kept me posted and worked the numbers for me to get me into the right car with me being very satisfied. Even the other guys that I didn’t catch their names they would simply walk around but smile say hello bring me water, I mean seriously I’m not their customer so they didn’t have to but they did, and that I appreciate. I didn’t feel like a customer in there I felt more like a friend that they were trying to help out. That’s the feeling I have always wanted at a dealer. Koeppel Subaru has my business from here on out. And just so you know I went to bayside Subaru before this one and they just sucked. Forget not finding me a deal, they didn’t even try. All they wanted to know is how much I am putting down and to go get a better down payment. Not pleased with them. Come to Koppel, I’m glad I did. More

Worst service center in the planet :( Bought my legacy from Ken. Fantastic guy. Goes above and beyond for his clients. on the other hand, SERVICE CENTER is so bad. Will not provide loaner Bought my legacy from Ken. Fantastic guy. Goes above and beyond for his clients. on the other hand, SERVICE CENTER is so bad. Will not provide loaner cars for their customers. Car was getting warranty work and I have no transportation to go work. Will be buying a STI this year. My business is def going somewhere else. More

Very happy I chose Koeppel Subaru I went to Koeppel Subaru after searching their inventory online and finding the exact car I wanted. I hadn't leased or purchased a car in almost 20 ye I went to Koeppel Subaru after searching their inventory online and finding the exact car I wanted. I hadn't leased or purchased a car in almost 20 years and wasn't sure what to expect when I visited the place. I can honestly say I was pleasantly surprised when I arrived at the dealership. Everyone went out of their way to make sure my wife and I were taken care of even though it was a very busy weekend at the dealership. Nelson in particular went above and beyond to ensure we got the car we wanted, in the color we wanted, and were comfortable with all of the details of our lease. Even when we didn't quite understand something, Nelson patiently explained the process to us. Even the test drive on the busy streets of Queens was painless. I highly recommend Subaru, and Koeppel Subaru in particular. I'm looking forward to getting my next Subaru from them. More

Great Car Buying Experience When purchasing a Subaru I would recommend Sergey Nikolenko. He made buying our Subaru an excellent experience from the first time I contacted him fo When purchasing a Subaru I would recommend Sergey Nikolenko. He made buying our Subaru an excellent experience from the first time I contacted him for quote until the day I drove my new Subaru Forester away from the dealership. Sergey provided a competitive quote, an accurate delivery date (since I chose to wait until a specific color and package were available), and extensively reviewed all the features when we were picking up the car. If you’re in the market for a Subontact you can’t go wrong by contacting Sergey. More

Exceptional Experience - Super Maureen's courtesy, dedication, and professionalism allayed all my worries about my purchase and made it pleasurable one. Maureen is an incredible hum Maureen's courtesy, dedication, and professionalism allayed all my worries about my purchase and made it pleasurable one. Maureen is an incredible human being and a true gem. ?? ? ???? ??? ?????!Jordan is indefatigably committed to his clients' happiness in vehicle choice. I was weighing tech spec/engine configs and driving characteristics w/Jordan. He knows his stuff. You are never pressured into a deal or given limited options at Koeppel. On my 4th car from Koeppel. It's the best dealership I've ever dealt with and Sergey is James Bond 007. More

Amazing and Easy Experience Sergey and the others made the entire car buying experience amazingly easy and as stress free as once could ever expect when making a major purchase. Sergey and the others made the entire car buying experience amazingly easy and as stress free as once could ever expect when making a major purchase. More

Great Experience with Seegey Sergey made our Subaru experience such a rewarding one! He was courteous, knowledgeable, answered all our questions, and made us feel happy and confid Sergey made our Subaru experience such a rewarding one! He was courteous, knowledgeable, answered all our questions, and made us feel happy and confident in our decision. The whole process was so quick and painless, I would absolutely recommend him to anyone looking to lease or buy a Subaru in New York City. More

My experience Sergey nikolenko was terrific. I liked him a l My guy that what our family calls Sergey nikoleko he was great. Helped us decide what we needed and what we want. He listened to what was important to My guy that what our family calls Sergey nikoleko he was great. Helped us decide what we needed and what we want. He listened to what was important to us about what we want in a car what was safety for our family especially my 19 old son. He even took time to show us other option and also help with understanding what was important and what was not important in a vehicle. The dealership over all experience was terrific in all aspects. I love my guy. If I can give Sergey a 10 rating and above I would. More

EXCELLENT SERVICE!!! Mike Kapsa is your man!!! whenever you decide to buy your car at koeppel subaru, make sure you ask for Mike Kapsa, he is very professional and he will Mike Kapsa is your man!!! whenever you decide to buy your car at koeppel subaru, make sure you ask for Mike Kapsa, he is very professional and he will make sure you get the best service out there! He was very very helpful to us when we got our 2019 Ascent last Jan.14. Even after weeks after getting our new car, he still calls me for updates and still providing the best service you deserve even on the phone. Also, Maureen Heffernan from the finance, a really big THANK YOU to her for making it possible to get the car that we wanted, She'll make all the time just to help you get the car that you want. This duo is what every car dealer needs. All in all,if you are in the market for a new car, make sure to check at koeppel subaru they have exceptional service and big showroom that will excite the car enthusiast in you. More