Koenig Subaru

Responsive to my request, which was quickly resolved. Couldn’t ask for more attention to problem Couldn’t ask for more attention to problem More

Always excellent and very professional service. We were even provided with a free car wash voucher since they were not able to provide a wash at the dealership. We were even provided with a free car wash voucher since they were not able to provide a wash at the dealership. More

Our last visit was for a 30,000 visit. We came home with oil leaking and had to go back and have the oil can put in properly. The excuse was that a new person had done the work. Twice b We came home with oil leaking and had to go back and have the oil can put in properly. The excuse was that a new person had done the work. Twice before we had to go back and have something corrected after having service done. More

Brendan at Koenig Subaru was great to work with on our vehicle purchase. He got us exactly what we wanted, explained all the technology, and took time to answer our questions. We are so happy with our pur vehicle purchase. He got us exactly what we wanted, explained all the technology, and took time to answer our questions. We are so happy with our purchase and the experience with Koenig Subaru. More

Koenig Subaru is an excellent dealership on all fronts: sales, business office, ownership, service, and facilities. sales, business office, ownership, service, and facilities. More

Knowledgable, not pushy, patient, great around team effort We are happy with car and will recommend Koenig to our family & friends. effort We are happy with car and will recommend Koenig to our family & friends. More

Koenig Subaru was local to me and the first dealership I visited, although I'd talked with others online. By the time I visited, I knew what I was looking for. It was a pretty easy transaction because I was visited, although I'd talked with others online. By the time I visited, I knew what I was looking for. It was a pretty easy transaction because I was not leasing or financing and was firm in what I wanted and what I could afford. Since I ordered the car vs. choosing from existing inventory, it took 3 months to arrive. Robert, my salesperson, was good about answering my requests for updates and tracking the car's arrival. He did ask if I could come in and prepay so the car could be marked as sold in the month of January (vs. early February), but I said "no" and that was that. When the car did come in, Robert was off, so Nadean did the handoff. She was great too, but in that case, it sounds like their policy is then to split the commission, and I'm not sure that's fair, since Robert pitched the sale and worked with me for 3 months, but that's between them. I don't entirely understand the world of car sales. It's shrouded in mystery and can come off as sleazy, but I didn't have that vibe off Koenig. They didn't keep me sitting there for hours while they talked to the lurking figure in the glass-walled office. But, if I'd needed to finance, I probably would have bought online to save myself time. The key is doing the research, knowing what you want and holding firm. My partner did come very close to buying an Outback Wilderness, and I offered to buy his 5yr old Outback if he wanted to splurge, but he restrained himself and so I bought my new CrossTrek. It was a great experience, and I look forward to having my service done there. More

Koenig Subaru were great as always doing maintenance on my 22 Subaru. Excellent service, professional and friendly! Thanks so much! my 22 Subaru. Excellent service, professional and friendly! Thanks so much! More

Very unimpressed with their customer service and the work that was done. My family and I will not be going back. that was done. My family and I will not be going back. More

The service department at Koenig Subaru is competent & is excellent in customer care & service. Their communication & work gives me confidence that they are professional & that the outcome will be a job well excellent in customer care & service. Their communication & work gives me confidence that they are professional & that the outcome will be a job well done. More