Koenig Subaru
Port Angeles, WA
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44 Reviews of Koenig Subaru
I walked in with a specific set of requirements and a budget. I told the salesmen precisely what I wanted and within 2 hours I was signed and done. I have never once been able to escape a dealership with budget. I told the salesmen precisely what I wanted and within 2 hours I was signed and done. I have never once been able to escape a dealership within 5 hours. This was great. I got my car a few days later and was in and out. Painless. More
Koenig Subaru service provides prompt, friendly, comprehensive, and competent care to its customers. I very much appreciate the expertise of the mechanics who have worked on my car and done an outst comprehensive, and competent care to its customers. I very much appreciate the expertise of the mechanics who have worked on my car and done an outstanding job. More
i was unfortunate enough to have my brand new crosstrek catastrophically break down near this dealership. the first time they had my car for about a month, mostly waiting on parts, not their fault. they ma catastrophically break down near this dealership. the first time they had my car for about a month, mostly waiting on parts, not their fault. they managed to rush the parts and get my car back to me in as timely of a manner as possible. that being said, the mechanics are clearly incompetent. they got my car drivable again, but less than a day of having it back, my car started making some very concerning sounds, needless to say i had to bring it back to the shop by the end of the week to correct the issue of the mechanics not torquing down bolts properly. they "fixed" that issue, but now I've been driving my car for about a month or two now, and im starting to hear the same concerning sounds in the same locations again, so i know im going to have to bring my car into the shop for the same issues. im not going back to this dealer. they cant seem to get things right the second time so im not going to try for a third. that being said, their customer service is great, their mechanics are terrible. May God have mercy on your soul if you live in Port Angeles and this dealership is your only option for a certified Subaru dealership if you need anything other than an oil change. More
Based on my experience, the Koenig Service Department managers are dishonest and the technicians are incompetent. I was lied to, I was overcharged, and, after thousands of dollars in repairs, my car is c managers are dishonest and the technicians are incompetent. I was lied to, I was overcharged, and, after thousands of dollars in repairs, my car is consuming more oil than it was when I brought it in to Koenig for service. More
Amazing service. We broke down on a trip, and Justin and the service tech were incredibly helpful with the repairs and getting us on our way. We broke down on a trip, and Justin and the service tech were incredibly helpful with the repairs and getting us on our way. More
I visited the service department regarding an issue with the battery drain. I found them to be very helpful and knowledgeable and friendly. What more can a person ask for. They indicated to me that they the battery drain. I found them to be very helpful and knowledgeable and friendly. What more can a person ask for. They indicated to me that they have disconnected the battery drain, however, were not able to replace the battery for me. More
Todd did a great job with us throughout the purchase process, and he explained the vehicle fully. We’re very impressed with Koenig Subaru and happy about the deal we got on our new Crosstrek! process, and he explained the vehicle fully. We’re very impressed with Koenig Subaru and happy about the deal we got on our new Crosstrek! More
Always excellent and very professional service. We were even provided with a free car wash voucher since they were not able to provide a wash at the dealership. We were even provided with a free car wash voucher since they were not able to provide a wash at the dealership. More