Kocourek Wausau Imports

Service issue not addressed Visit was fine, but I reported a squeak or rub in the back of the car that was not addressed. The squeak or rub noise continues. Visit was fine, but I reported a squeak or rub in the back of the car that was not addressed. The squeak or rub noise continues. More

All good except the car wash My interior windshield was smeared so badly I had to stop and clean it myself. Don’t know what they had in their rag/cloth but it was terrible to remo My interior windshield was smeared so badly I had to stop and clean it myself. Don’t know what they had in their rag/cloth but it was terrible to remove. More

Excellent Service Wausau Imports has an outstanding service center. The employees are friendly and helpful. The outside of the car is always clean, the inside of the Wausau Imports has an outstanding service center. The employees are friendly and helpful. The outside of the car is always clean, the inside of the car (seats for instance) are in the same position as they were when the car was taken in. That is nice so they are in the same comfortable spot they were in when the vehicle was dropped off. The shuttle drives are outstanding. Thank you everyone! More

Great attention from all areas I had a great experience buying a first car for my daughter. All sales and service reps were very attentive and followed up to make sure we were sati I had a great experience buying a first car for my daughter. All sales and service reps were very attentive and followed up to make sure we were satisfied. I’d go back to them again. More

Wheel bering replaced It wasn't the quickest repair but the service was great! When the issue was found, the repair was done to great satisfaction. Will keep using. It wasn't the quickest repair but the service was great! When the issue was found, the repair was done to great satisfaction. Will keep using. More

Informative, professional, helpful The entire staff we dealt with was kind, professional, and informative. We got the right vehicle for our family at the right price. Thanks so much! The entire staff we dealt with was kind, professional, and informative. We got the right vehicle for our family at the right price. Thanks so much! More

Professional Excellent communication fast service done on time and the work was superb. Clean waiting area and friendly personnel. Nice atmosphere with television Excellent communication fast service done on time and the work was superb. Clean waiting area and friendly personnel. Nice atmosphere with television and free water for waiting customers. More

New Audi Purchase Professional, accommodating, delightful and patient> it took some time but we put together a mutually beneficial transaction. Very happy with the enti Professional, accommodating, delightful and patient> it took some time but we put together a mutually beneficial transaction. Very happy with the entire transaction and looking forward toward a continuation of the same. More

buyback We are turning our Jetta in and ended up purchasing a Passat. We liked our TDI Jetta so we are hoping our Passat will be just as good and dependable. We are turning our Jetta in and ended up purchasing a Passat. We liked our TDI Jetta so we are hoping our Passat will be just as good and dependable. More

Best Audi dealership in the Midwest Having reached out to 6 Audi dealerships, Kocourek was the first to not dismiss me. I felt respected and valued from my first email to when I drove my Having reached out to 6 Audi dealerships, Kocourek was the first to not dismiss me. I felt respected and valued from my first email to when I drove my dream car off the lot. Pete and Adam were, and still are, excellent to work with. I won’t buy a car from anywhere else. More