Kocourek Wausau Imports
Wausau, WI
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I really like my Jetta, it rocks!!! Smooth riding, solid, great gas mileage. Lance is a very kind salesman, he spent alot of time with my husband and I. He covered everything possible, explained alot about m great gas mileage. Lance is a very kind salesman, he spent alot of time with my husband and I. He covered everything possible, explained alot about manual, then took the time to go through vehicle with us, very helpful. He calls to check if we have any questions, follows up. I would suggest him highly to anyone looking to purchase a vehicle, very genuine, helpful person. More
I was very happy with the way Adam Lensmire took care of myself and my daughter when we came to look at a 2001 Nissan Maxima. He got answers for all of our questions and he made us feel confident in the pur myself and my daughter when we came to look at a 2001 Nissan Maxima. He got answers for all of our questions and he made us feel confident in the purchase we where making. He also made us feel confident that if we had a problem with the car he would do his best to get it taken care of. The car did have a problem when we looked at it and he did get it taken care of the next day and we were able to pick the car up that day. I have purchased 5 vehicles from this dealership over the years and have been very satified with the way I was treated. More
Everyone we worked with was friendly and helpful. The price was fair and better than expected. Afterwards, all the features of the car were demonstrated and questions answered. This was much more thoro price was fair and better than expected. Afterwards, all the features of the car were demonstrated and questions answered. This was much more thorough, not to mention helpful, than I have ever experienced at other dealers. More
Adam was extremely helpful in finding the right car for me. He went beyond what I would have expected from a salesman to do for a customer. He truly cared to help and was friendly and easy to talk to witho me. He went beyond what I would have expected from a salesman to do for a customer. He truly cared to help and was friendly and easy to talk to without making me feel pressured into buying something I wasn't sure of. I was able to find the perfect car for my needs/wants at a reasonable price I could afford. It was in great condition and very clean when I picked it up. I would recommend this dealership to anyone in the Wausau area. More
My Husband and I purchased a VW Routan. Adam was great. He was so helpful and we got everything we could have asked for in a Van. I am so pleased with all the service I recieved at Wausau Imports. I will He was so helpful and we got everything we could have asked for in a Van. I am so pleased with all the service I recieved at Wausau Imports. I will go back again! More
Approximately 9 months ago my husband and I purchased our "1st" new car. We went to the dealership with our son because he was interested in trading in his truck for a more economical vehicle. He l "1st" new car. We went to the dealership with our son because he was interested in trading in his truck for a more economical vehicle. He lived in Germany for 2 years and believed in German engineering. We stopped that day with him just for support. Lance was his salesman. We were so impressed with everything that Lance educated my son about that we began to think maybe we should trade in our vehicle for a new one. We were very happy with our previous vehicle, but Lance explained the advantages of VW and we became interested. That day, Lance stayed late and sold both our son and us a new car. Lance has stayed in touch since the time of purchase to be sure we were happy with our purchases. During the past 9 months I had the interaction with Tim in the service department. I was not pleased with his response to a warranty question I had so I contacted Lance. Lance had my question resolved within 1 hour of my conversation with him. Not only did he have it resolved, he went above and beyond the normal course of action a dealership would take to be sure I was satisfied. I would recommend ANYONE to visit Lance and see how he can meet your vehicle needs. He listens to you and works with your wants and your budget at the same time. And, if you ever question if there is service after the sale, just talk to Lance. I promise you, he will be sure you are taken care of. Great Job Lance!!! :) More
I have leased my automobiles with Kocourek for several years. They are very professional and always willing to work for you. My leasing experience has always been positive and the staff very friendly and years. They are very professional and always willing to work for you. My leasing experience has always been positive and the staff very friendly and helpful. The service department is wonderful as well. They are friendly and helpful. I would recommend this dealership to friends/family. More
I was in need of an SUV to use for my job, and I found a few on the Kocourek website that I wanted more information on. I got in touch with Adam Byers and he was more than willing to work with me to find th few on the Kocourek website that I wanted more information on. I got in touch with Adam Byers and he was more than willing to work with me to find the perfect vehicle. After talking to Adam and receiving his emails and information I knew I was talking to the right dealer and sales rep. After a short while I bought an SUV from him on the spot and would do it again in a heartbeat. From start to finish the experience I had with Adam and the whole Kocourek family has been nothing short of a delight. More
I drove several hours to work with this dealership and I drove several hours to work with this dealership and they certainly did not waste a minute of my time. The car was ready to test drive and the ar I drove several hours to work with this dealership and they certainly did not waste a minute of my time. The car was ready to test drive and the arrangements for purchase went extremely smooth. Adam provides great customer service and is a pleasure to work with. More
Great experience. Lance and Greg were both very thorough and easy to work with. Appreciate them making the lease trade easy and painless. Thank you. and easy to work with. Appreciate them making the lease trade easy and painless. Thank you. More