Kocourek Wausau Imports
Wausau, WI
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Customer service Received great customer service from everyone we came in contact with. Was a pleasure. They all were very knowledgeable and informative. Felt very com Received great customer service from everyone we came in contact with. Was a pleasure. They all were very knowledgeable and informative. Felt very comfortable to work with. This includes Adam, Alex and Kurt. More
Excellent service! Adam Byers at the Kocourek dealership, as well as Kurt the sales manager were extremely helpful and very personable. I had a vehicle and pricepoint in Adam Byers at the Kocourek dealership, as well as Kurt the sales manager were extremely helpful and very personable. I had a vehicle and pricepoint in mind, and they did not attempt to persuade me into a vehicle that I didn't want or couldn't afford. Will definitely go back to Kocourek in the future, and also recommend friends and family members to visit Kocourek. More
Referring to Tracey Wendt I will be recommending this dealership to others and will recommend they talk or work with Tracey Wendt. She spent a lot of time with me and found the I will be recommending this dealership to others and will recommend they talk or work with Tracey Wendt. She spent a lot of time with me and found the car I wanted, both color and features. More
Excellent and patient We emailed back and forth for the better part of two months before I had break enough in my schedule to drive up to get the car, but Ms. Windt handled We emailed back and forth for the better part of two months before I had break enough in my schedule to drive up to get the car, but Ms. Windt handled the entire process with exceptional patience and even held the car for me for three weeks. I only wish there had been such a location closer to where I live. More
In Love With My New Hyundai I had just had major back surgery on Sept. 8th where they removed 5 vertebrae from my lower back to prevent paralysis. Had been looking at the Santa I had just had major back surgery on Sept. 8th where they removed 5 vertebrae from my lower back to prevent paralysis. Had been looking at the Santa Fe previous to this, but never had a chance to test drive it. Tracy sent us an email the last week of Sept. informing us of the special rebate before Sept. 30th. I didn't think it could happen, till they let my husband drive it back to Hazelhurst on the 29th, 70 miles from Wausau so I could see it and drive it just a short distance. That is all it took, we sealed the deal by the deadline on Friday! I'm thrilled! More
New Car We were hoping to get our car repaired (motor problems), but ended up purchasing a new car instead. The repair costs vs. the amazing price of a 2016 We were hoping to get our car repaired (motor problems), but ended up purchasing a new car instead. The repair costs vs. the amazing price of a 2016 Sonata was a no brainer. The staff made it so easy and smooth to make a new purchase. So easy that we brought our son in 2 days later and he also purchased a newer car for himself. More
Black Bear We have worked with Pete and Tracy at Kocourek before and they do a great job. Great personalities and they really make you feel like they are workin We have worked with Pete and Tracy at Kocourek before and they do a great job. Great personalities and they really make you feel like they are working for you. We will definitely continue to do business with them in the future. The reason this review is titled "Black Bear" is because we had just purchased/leased a 2016 Sonota about five months ago and my wife totalled it out when a bear jumped in front of her car at night. Pete and Tracy were very helpful through that whole process as well. More
Great Dealership! I was very impressed with the whole process of leasing this vehicle. The dealership was great! Alex Radtke was understanding and kept us updated on e I was very impressed with the whole process of leasing this vehicle. The dealership was great! Alex Radtke was understanding and kept us updated on everything and always got back to us is a reasonable amount of time. Would definitely recommend to others and come back for other vehicles! More
Couldn't be happier I would never have gotten the blue tooth connected without Adams help. He was there to help when I couldn't get the floor mats out to install the Wea I would never have gotten the blue tooth connected without Adams help. He was there to help when I couldn't get the floor mats out to install the Weather Tech ones in More
They're good They were all so helpful and kind. I had no idea what I wanted and I couldn't be happier with my purchase. They even listened to me complain about my They were all so helpful and kind. I had no idea what I wanted and I couldn't be happier with my purchase. They even listened to me complain about my personal life, which they didn't need to. After I was leaving they gave me directions to my next destination. More