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Koch 33 Toyota

Easton, PA

4.6
821 Reviews

3816 Hecktown Rd

Easton, PA

18045

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821 Reviews of Koch 33 Toyota

October 25, 2015

Great Experience Our sales person Tony Bryant with his great personality & knowledge helped us find the perfect car for our family. We are very satisfied with our ove More

by andy/linda S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Bryant
Oct 27, 2015 -

Koch 33 Toyota responded

Hello Andy and Linda, Thank you so much for your kind review and congratulations on your new car! I am so happy to hear that Tony was able to help you find the perfect car to meet your family's needs. Tony is an important member of the Milham team because he genuinely cares about his customers. His goal is to see his customers leave happy with their purchases. Tony does a great job representing our dealership, and everything that we stand for. Thank you for recommending Tony, and I am so pleased that you love your Toyota. I am confident that your family will create many wonderful memories in your new car, and I am honored to be able to assist you with this. Warm Regards, Tom Koch, GM

July 19, 2015

Can you say rip-off???? I was a repeat customer for Milham but I think they are a ripoff. I recently(less than a month) bought a 2015 Toyota Corolla. I was sold something c More

by zoeysmatoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle Weston
Jul 20, 2015 -

Koch 33 Toyota responded

Hi zoeysmatoo, Please give us a call to further discuss your situation. I'd be happy to help you figure this out and provide any other information you may need. Feel free to reach out to either myself or the other General Manager on our team, Garrett Hood: 610- 253- 9191. Thank you in advance, Tom Koch General Manager

July 17, 2015

Fantastic experience My husband and I are so pleased with our entire experience with Milham we will definitely be returning for all future purchases. Tony was very inform More

by angela6116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Bryant
Jul 20, 2015 -

Koch 33 Toyota responded

Angela6116, Congrats on the new car! I am delighted to hear that you had a great experience with us; it makes me so happy to hear from satisfied customers! I’m glad that Tony helped answer your questions, and was able to make your car purchasing experience easy and positive. Tony is an important part of the Milham team, and he always does a great job representing our brand. Thank you for all your kind words, and for purchasing from Milham. Warm Regards, Tom Koch, GM

July 15, 2015

Went The Extra Mile For Me! Exceptional experience! Matt was able to have the car I wanted retrieved from auction and ending up coming in on his night off to assist me. He even m More

by phildig78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Westerholm
Jul 16, 2015 -

Koch 33 Toyota responded

Phildig78, Thank you so much for your amazing review. I am delighted to hear that Matt was able to assist you in finding your perfect car! Matt is an important member of the Milham sales team and he did a great job demonstrating one of our dealership’s core values- to exceed every customer’s expectations. I am so happy that you had a great experience with us, and had all of your needs met. Thanks again for choosing Milham Ford Toyota Scion and congratulations on your new car! If you need anything in the future, please feel free to call us or stop on in! Warm Regards, Tom Koch, GM.

April 09, 2015

wonderful experience Me and my girlfriend came to look at a new Toyota and had some questions on which was the best model for the best price. James Serbia had a great pers More

by Beavenhauser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
james serbia
Apr 10, 2015 -

Koch 33 Toyota responded

Hi Beavenhauser, Thank you for leaving a message about your Toyota experience! I'm so happy to see you were greeted by our great Sales Rep., James! He is a wonderful guy and we are very happy to have him on our team. I'm glad you were given the service you deserve. We try very hard to provide the best customer service to everyone who walks through our doors. Thank you for being a committed customer for life and for recommending us to your friends and family. If you need anything else please do not hesitate to ask us! All the best, Tom Koch, General Manager.

March 17, 2015

Fast simple informative My whole experience was amazing. Never once did I get that feeling that I was being pushed into something that I wasn't ready for. I went in there rea More

by Amjam23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Bryant
Mar 18, 2015 -

Koch 33 Toyota responded

Hi Amjam23, Thank you for taking the time to leave a message about your experience. I am absolutely thrilled to hear you did not feel pressured throughout your shopping process. We try our best to provide the best customer service and with that comes a stress-free environment. On behalf of Tony and our entire team, we thank you for coming in to see us and welcome you back at any time! We would be happy to crunch some numbers for you and help you get into a newer vehicle. All the best, Tom Koch General Manager

March 14, 2015

Best car buying experience These people were great! For years my mom and I had dreamed of owning a Prius but we just didn't see how we could afford one. Tony, Missy, Jim and Jam More

by skye_phoenix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Bryant, James Shramko, Missy Scott, Jim from finance, James Schramko, Tony Bryant, Missy Scott
Mar 17, 2015 -

Koch 33 Toyota responded

Hi Skye_phoenix, Congratulations on your Prius purchase! On behalf of our entire dealership thank you for giving us a shot! We try our best to provide great customer service to every interested customer who walks through our doors. Unfortunately, car dealers tend to have a bad stigma attached to them as they are often times very overwhelming and pushy. Here at Milham we truly try to find you the right car within the right price range for you. The customer is the most important factor in our business and I am glad to see your visit to our store was successful. Congratulations again! Thank you for taking the time to leave a message and we welcome you back at anytime. All the best, Tom Koch General Manager

March 14, 2015

I highly recommend this group of people. These guys went out of their way to get me the car and deal that I wanted. They treated me and my needs with concern and respect from the get-go. More

by supergran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Bryant, James Schramko, Missy Scott, and Jim from finance., James Schramko, Tony Bryant, Missy Scott
Mar 17, 2015 -

Koch 33 Toyota responded

Hello Supergran, I'm glad to hear that you had a great experience at Milham and that you would recommend us in the future. We have an excellent sales team here, they really put the needs of our customers first. If going out of our way will make us stand out among other dealers than that is something we will certainly do! Enjoy your car purchase and we hope to see you again in the future. Please let us know if you have any questions or feel free to contact us for any service if needed. Enjoy driving! Best regards, Tom Koch General, Manager.

March 11, 2015

Good Experience I talked with Tony and he was very professional and helpful. He gave me all the information I was looking for. I will definitely recommend your dealer More

by Dave Harman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Bryant, Tony Bryant
Mar 17, 2015 -

Koch 33 Toyota responded

Hi Dave, Thanks for taking the time to leave a message regarding your experience. I'm very happy to see Tony was able to assist you in receiving the necessary information you were looking for. We try our best to provide excellent customer service and it appears that Tony and our team are doing just what we have all agreed on :) I truly appreciate you recommending us to your friends and family. Our customers are the most important factor of this business and it's very nice to see that the feelings are mutual. Please let us know if you need anything else in the future. We'd be happy to assist you on the Sales lot or within our Service Department. All the best, Tom Koch General Manager

March 11, 2015

Great experience My experience at this dealership was excellent. I got the vehicle that I wanted and I will return to this dealer in the future. The service was great. More

by Jaxxy23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Bryant , Tony Bryant
Mar 17, 2015 -

Koch 33 Toyota responded

Hey Jaxxy, Thank you for taking the time to leave a message! I truly appreciate the customer feedback. It's wonderful to see that you were able to get just what you were looking for. Congratulations on your purchase! That is very exciting and I hope you are enjoying your new ride. We look forward to seeing you again and appreciate your comment regarding the customer service you received. Please feel free to come back at any time and visit our Sales or Service Departments again. Enjoy driving! Tom Koch, General Manager.

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