Koch 33 Toyota

No Relief I purchased a 2013 Toyota Sequoia (32,000 miles) here on October 21, 2015, traded in my vehicle which was financed. On October 27th I began having is I purchased a 2013 Toyota Sequoia (32,000 miles) here on October 21, 2015, traded in my vehicle which was financed. On October 27th I began having issues with the transmission and took my vehicle to another Toyota dealer for service. I was advised that my vehicle could not be serviced because it was NEVER registered with Toyota U.S.A as a sold vehicle. When I contacted Milham to rectify the issue, they told me they were working on it and that not even they could service my vehicle as the result of this issue. I was told the issue would be resolved by November 10th. In addition to this issue, I learned, also on October 27th, that my trade had not been paid off. Today is November 12th and my vehicle still has not been updated in the Toyota U.S.A. system as a sold vehicle and my trade still has not been paid off. I've phoned and emailed the general manager, Tom Koch, who has not so much as acknowledged my calls or emails. I've spoken with Toyota U.S.A who said they can only advise Milham of my concerns, but they cannot force them to assist me. After reading several other reviews, it seems Tom Koch encourages unhappy customers to contact him because he's eager to assist; however, I've been reaching out to him, and he's yet to respond. Interesting! More

Very simple buying process. Very accommodating to your needs I was in the market for a new car and Milham Toyota was able to send me home with a 2016 Corolla. They broke down all of the options I could pursue in I was in the market for a new car and Milham Toyota was able to send me home with a 2016 Corolla. They broke down all of the options I could pursue in just a matter of minutes. They made buying a new car very easy and very fast (had the paperwork done in a couple of hours). Every employee treated me with respect and was able to answer any questions I had. I strongly recommend Milham Toyota and especially Kyle Weston who helped me through this whole process. More

Great Buying Experience The process was quite great, I was at another dealer which was more interested in their commission. Tony worked with me to earn my business and worked The process was quite great, I was at another dealer which was more interested in their commission. Tony worked with me to earn my business and worked out a payment I can live with. It had a family atmosphere. Most important it was hassle and pressure free More

"Go Ahead, Make My Day!" So my Toyota lease end date was fast approaching. I really liked my Highlander, and was interested in a new one. But I thought I had to wait until l So my Toyota lease end date was fast approaching. I really liked my Highlander, and was interested in a new one. But I thought I had to wait until lease maturity, even though I was well over mileage, which was a financial concern. Steve promised me a winning solution to my concerns the minute we met. He immediately teamed with Carl, who first asked me what I needed to make a deal work for me, listened, and came right back to me with an offer to get into a new Highlander, the same day, based on my exact requirements! My 4th Milham Toyota in a row, their deals cannot be beat, anywhere! Carl Signore, sales manager, and his TEAM (Mike Burock, business manager, and Kyle) then worked with me to find the perfect car, explained everything in detail, answered every concern, and I drove home THAT evening with my new Highlander! Made my day! In addition to their first class customer care, every aspect of my new Toyota is fully exceeding expectations! We love it!!! More

No Hassle / Great Deal Experience!!! This was the first dealer I went to. The process was hassle and pressure free. Every detail explained to me by Tony was exactly what I received when t This was the first dealer I went to. The process was hassle and pressure free. Every detail explained to me by Tony was exactly what I received when the final paperwork was signed. No hidden surprises. I even came back a couple of days later after I shopped around and no one could compare to the deal I received. They really care about their customers at this dealership and are willing to do whatever it takes to make sure you are comfortable with every aspect of the process. They earned my business here. Tony is an awesome person to work with. Very responsive and answered all of my questions and concerns. I would definitely buy from here again! More

Easy car buying My car-buying experience with Tony Bryant at Milham was pleasant and easy. He listened to what I wanted, showed me an appropriate car and made the e My car-buying experience with Tony Bryant at Milham was pleasant and easy. He listened to what I wanted, showed me an appropriate car and made the entire process work smoothly. I am happy with my choice. Thanks. More

A Pleasant Buying Experience at Milham Toyota Tony Bryant was knowledgeable, low pressure, and extremely helpful with the whole trade-in/ buying experience. He was patient and explained everything Tony Bryant was knowledgeable, low pressure, and extremely helpful with the whole trade-in/ buying experience. He was patient and explained everything & answered every question. He gave an objective opinion about differences in models and worked with us to get the best pricing package. He did not try to force an upwell Joe Manza was very helpful in explaining all financial aspects and guiding us to the best course for our needs. Likewise, Missy Scott reviewed all accessories very objectively and provided good guidance More

Great Experience Our sales person Tony Bryant with his great personality & knowledge helped us find the perfect car for our family. We are very satisfied with our ove Our sales person Tony Bryant with his great personality & knowledge helped us find the perfect car for our family. We are very satisfied with our overall experience with Milham & especially Tony. We would definitely recommend Tony to anyone interested in purchasing a Toyota. Linda & Andy Smykal More

Can you say rip-off???? I was a repeat customer for Milham but I think they are a ripoff. I recently(less than a month) bought a 2015 Toyota Corolla. I was sold something c I was a repeat customer for Milham but I think they are a ripoff. I recently(less than a month) bought a 2015 Toyota Corolla. I was sold something called "protect all theft" At first, I was told it was standard, so why are you charging me $199 for it??? The salesman explained it is in case the car is stolen, the vin # is all over the car. Really, I don't care if it ends up in Alaska, I have insurance to cover theft. When I went back to see about getting a refund, I was refused, I was told it would come off the back end of my lease. I wasn't given any paperwork to prove that should happen. And when I spoke to the finance manager, he told me it was Gap coverage. I pointed out that I was charged an additional $540 for that. I ended up with 3 different versions of what this was. Today I found out that I did not need Gap coverage since it is a lease, I was charged $540 for that. I am so po'd at this dealer. I was a repeat customer and this is how I get treated. Yes, you ripped me off but I have a big mouth, ask your salesman. I will make it a point to tell everyone who asks about my car. So I have to pay $739 for crap. Well, don't look for me to come back except to return this car at the end of the lease. Total lack of integrity and plenty of greed!!!!!!!!!!!!!!!!!! More

Fantastic experience My husband and I are so pleased with our entire experience with Milham we will definitely be returning for all future purchases. Tony was very inform My husband and I are so pleased with our entire experience with Milham we will definitely be returning for all future purchases. Tony was very informative and was able to answer all of our questions. The whole process was more than I could have hoped for. More