Koch 33 Toyota

Completely Satisfied When I began my search for a larger vehicle, I was hoping to find a salesman that I really liked. Chris was the first one I met, and I couldn't be hap When I began my search for a larger vehicle, I was hoping to find a salesman that I really liked. Chris was the first one I met, and I couldn't be happier! He made the car buying process very easy. He's patient, knowledgeable and never once did he put pressure on me to buy. That in itself won me over. I would recommend him to anyone as he was a pleasure to work with. Thank you for everything Chris! More

Patience, Kindness, Personable... a GREAT experience! I walked into the dealership with an idea of what I wanted but still having questions. Chris Cahill immediately approached me and guided me through t I walked into the dealership with an idea of what I wanted but still having questions. Chris Cahill immediately approached me and guided me through the process. I was thankful for his patience and non-agressive manner - making purchasing a vehicle comfortable and enjoyable. I usually cringe when walking into a dealership - waiting for the sales people to attack. At Koch 33, everyone was kind, personable and went the extra mile to ensure customer satisfaction. I highly recommend using their services and look forward to bringing my new RAV4 back for routine maintenance. The facility was also impeccable! Thank you! I LOVE my new vehicle and couldn't be happier with my experience at Koch 33. More

Worked with me to get me in a new car after a service mishap One of the service techs ended up doing some fairly significant damage to my 2010, manual transmission, Corolla. An honest mistake, but of course, st One of the service techs ended up doing some fairly significant damage to my 2010, manual transmission, Corolla. An honest mistake, but of course, still upsetting. Kaitlin immediately called me to notify me of the damage, offer me the opportunity to come back and take photos, and also set me up with a nice rental car for an indefinite amount of time while the Corolla was repaired on the dealerships insurance and at their cost. I ended up liking the rental car so much that Kaitlin was nice enough to refer me to Tony, at my request, and Tony worked with me to get me a fair trade for my Corolla and a good deal on a 2016 Toyota Camry. Kaitlin, Tony, and everyone who I interacted with at Koch 33 Toyota were really friendly, no pressure. I'd recommend anybody go to this dealer. They treat people like people, not numbers. More

Great Experience and Great Customer Service! I recently got into a car accident and my car was totaled and I came in looking for a Toyota Venza. I found the car of my dreams at Koch 33 Toyota. No I recently got into a car accident and my car was totaled and I came in looking for a Toyota Venza. I found the car of my dreams at Koch 33 Toyota. Norman greeted me at the front door with a friendly smile and started right away with helping me get my new car. After his part of the process was done I was sent over to Keith in financing. He worked with me and the amount I wanted to put down for my car. It was a very quick process comapred to when I was purchasing my first car. I will for sure be back there when I ready for another car and will recommend everyone I know to Koch 33 Toyota. Tell them to go see Norman and Keith! More

AMAZING!!!!!! Each and every person we worked with at Koch 33 Toyota were all so friendly and helpful. Our salesman Steve Gilbert was by far the funniest and most d Each and every person we worked with at Koch 33 Toyota were all so friendly and helpful. Our salesman Steve Gilbert was by far the funniest and most down to earth salesman I have ever encountered! I would recommend this dealership to everyone who wants a great car with a great price tag and staff to go along with it!!!!!! More

"Stress Free Experience" My wife and I came into Koch 33 with a good idea of what SUV we wanted and to stay within our budget. Both were accomplished with ease due to the know My wife and I came into Koch 33 with a good idea of what SUV we wanted and to stay within our budget. Both were accomplished with ease due to the knowledge and professionalism displayed by the sales/finance staff. The most comfortable experience I ever had purchasing a new vehicle. More

Very pleasant We purchased a new Toyota from Jake Ferris. Jake was very knowledgable of the product and very patient with us as buyer. We were previous Toyota owner We purchased a new Toyota from Jake Ferris. Jake was very knowledgable of the product and very patient with us as buyer. We were previous Toyota owners and event though we were on the fence about the new Toyota, Jake was the tipping factor in the Toyota's favor. He was very pleasant to deal with and I would not hesitate to recommend him to anyone for a new vehicle. He is "top shelf" in my book. More

Great experience as always Steve Gilbert was a great salesman. He really helped make a difficult situation very easy. I would buy again with him and bring my friends and family Steve Gilbert was a great salesman. He really helped make a difficult situation very easy. I would buy again with him and bring my friends and family to him as well. More

Awesome Experience ! We just about had it in with looking for cars from other local dealers. Lots of unsavory people out there ! We decided to give koch 33 a shot .Met a s We just about had it in with looking for cars from other local dealers. Lots of unsavory people out there ! We decided to give koch 33 a shot .Met a saleman outside who was very friendly. We passed on to him our recent experice and he promised that would not happen at Koch33. He proceeded to ask a few very basic questions about what were interested in and with in 3-5 minutes, he not only had a car in mind, but he also knew all the bells and whistles that were in the vehicle. We took the Rav4 XLE out for a spin. We liked vehicle very much. A couple minor issues like chips and so on were a concern. We knew the vehicle wasn't brand new, but Steve and Keith assured us that the dealer/service, would order the paint and do some touch up work to the vehicle. We had a price in mind and Steve was able to make it happen. The saleman and the manager went out of their way to make sure we got the vehicle in tip top shape. Because of the time (9:00 pm), we were told we could wait to have the car detailed OR, the salesman would literally deliver it to our house ! Slam dunk ! Now we will wait to see how the minor touch up work pans out. Met with Mike in finance , answered a few basic questions and BOOM...Done deal. I would probably say this was one of the best experiences we ever had at a car delaer. Can never go wrong with a Toyota ! More

Too pushy, go somewhere else I went here to look at the Yaris. We were up-front that we'd probably not buy that day; we were just there to see if it was even in the same ballpark I went here to look at the Yaris. We were up-front that we'd probably not buy that day; we were just there to see if it was even in the same ballpark as what we were hoping for. We gave up on the Yaris, and were going to go check out the Chevy Volt. They then told me things like "Oh the Volt has very bad tire wear because the battery is heavy" and other things like that to discourage us from even looking at it. This seemed dishonest, so we left. I'm an engineer and former technician. Alignment is usually the cause of poor tire wear, which is done during PDI Will not be returning here for anything. Nice new dealership, but pushy. More