Koch 33 Toyota

Heather is great! Went to look for a car and left in a new Corolla. Heather was patient and great to deal with. Thank you Heather for your hard work! Went to look for a car and left in a new Corolla. Heather was patient and great to deal with. Thank you Heather for your hard work! More

Wonderful experience buying my leased car! I had a great experience buying my leased car. John was wonderful to work with and made me comfortable the entire time, he helped me get a great price I had a great experience buying my leased car. John was wonderful to work with and made me comfortable the entire time, he helped me get a great price and got me into a car that I feel safe and comfortable in. The dealership has been under construction and is beautiful inside and even has a Starbucks. It's very customer friendly. I'm glad I went with this dealership and I will definitely be back when I choose another car and hopefully John is still there because he is a pleasure to work with! More

Great Very good experience I would recommend Koch Toyota to friends and family. I like the Toyota Care option even though I do pay for it somewhere nothing Very good experience I would recommend Koch Toyota to friends and family. I like the Toyota Care option even though I do pay for it somewhere nothing is free. More

Service Great customer service, great location and facility. Service here as always been excellent. I recommend this location for service. Working with Dan w Great customer service, great location and facility. Service here as always been excellent. I recommend this location for service. Working with Dan was a pleasure! More

Fantastic experience Anthony was absolutely great, we came looking for something very specific and he help us build the exact truck we visioned I think the staff is just a Anthony was absolutely great, we came looking for something very specific and he help us build the exact truck we visioned I think the staff is just as excited to see the finished version as we are! We will be recommending Anthony and Koch 33 to anyone looking to purchase a new vehicle. More

Smooth and pleasant My experience was smooth and pleasant. There was no pressure. It was also done in a very expedient manner. I didn't really time it but maybe 2 hours. My experience was smooth and pleasant. There was no pressure. It was also done in a very expedient manner. I didn't really time it but maybe 2 hours. More

Service high mileage Prius My service advisor Dakotah Miller was very professional and personable. All service performed was done under quoted price and less time. I would recom My service advisor Dakotah Miller was very professional and personable. All service performed was done under quoted price and less time. I would recommend to friends or family. More

Sloppy systems raise concerns We recently bought a new Rav 4 at this dealership. As is usual with a new car we were given two sets of keys. When we made a stop on the way home an We recently bought a new Rav 4 at this dealership. As is usual with a new car we were given two sets of keys. When we made a stop on the way home and tried to lock the vehicle we found one set of keys did not match our vehicle. The salesman was called, the situation explained and we are to pick up the missing set of keys when we are again in their area. Mistakes can happen. At home my husband was setting up storage as he would like it and we find we are missing the "tonneau" cover called a luggage cover in the manual. Another mistake? No, this is just sloppy business. The vehicle should have been checked thoroughly before it was delivered to us. Since the vehicle comes with two years of included service we wonder if that too will be sloppy and posdibly unsafe. Mistakes in the service department can destroy the vehicle or us! We might recommend them but would definitely advise caution in dealing with them. We are more interested in their attention to detail and doing things right rather than onsite Starbucks. More

Only honest dealership in PA! Very straight forward and honest. Respectful staff and a very customer oriented organization lead by Mr Bob Bozart, General Manager. Anthony Karb en Very straight forward and honest. Respectful staff and a very customer oriented organization lead by Mr Bob Bozart, General Manager. Anthony Karb ensured our every request was properly handled, was extremely professional and earned our trust. Anthony represents the most important charteristics a successful business must have - integrity, customer trust and respect. This is how loyalty is established. More

20,000 mile maintenance Got me in early to help me out with my time constraints. Very friendly and courteous at all points. Very timely service in and out Got me in early to help me out with my time constraints. Very friendly and courteous at all points. Very timely service in and out More