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Koch 33 Ford

Easton, PA

3.6
646 Reviews

3810 Hecktown Rd

Easton, PA

18045

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646 Reviews of Koch 33 Ford

June 02, 2016

always polite and helpful Always on time and courteous. Service is great and informative as to any need that I might have them do next time in. Would recommend dealership serv More

by Prius4u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Fritzinger
June 02, 2016

Excellent Service The appointment was handled efficiently, even to the extent that Dan did my state inspection which I did not realize was due. That saved me a trip! More

by Coach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Fritzinger
May 25, 2016

Scion Service Brought the car in for service as recommended........punctual service......professional tech.....clear instructions...... clean work areas....as in th More

by peachy013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
#6548
April 12, 2016

Excellent Every time that I get my car serviced the staff is professional, quick and efficient. They exhibit great customer service not only with me but others. More

by sueb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Fritzinger
Apr 13, 2016 -

Koch 33 Ford responded

Hi Sueb, Thank you for taking the time to leave us a message about your experience! Customer service is very important to us here and I am glad that showed during your visit with us. We appreciate you recommending us to your friends and family. Thank you for stopping in and we welcome you back at any time! If you need anything else please let us know. Best, Tom Koch, GM.

April 04, 2016

Review This was easy. I had an appointment. They took me immediately, no waiting. Explained work to be done and what was done. Work took less that an hour More

by rsh4113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Fritzinger
Apr 05, 2016 -

Koch 33 Ford responded

Hello rsh4113. Thank you for taking the time to leave our service department a review. I am so happy to hear that you were pleased with Dan's service and that you were in and out in no time. We do our best to provide our customers with prompt service and as little waiting time as possible, while still doing impeccable work. I appreciate that you continue to chose Milham and we look forward to seeing you again. Warmly, Tom Koch, GM

March 30, 2016

Very effificent Everyone at Milham is always very pleasant and helpful. They also keep you informed about what they are doing to your car. They perform the service More

by Candy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan fritzinger
Mar 31, 2016 -

Koch 33 Ford responded

Hi Candy, I appreciate that you left us such a kind review. It makes me so happy to hear when our customers have great experiences with our service department. We do our best to service our customers' vehicles in a timely manner, and to make the entire visit as positive as possible. I am pleased that Dan kept you informed of your car's status while you waited. He's an excellent representative for the Milham brand, and we are lucky to have him on our team. Thank you for choosing Milham and we look forward to seeing you again soon. Best, Tom Koch, GM

March 29, 2016

SERVICE This was my first sevice since purchasing the car. I'm happy with the salesmen and the deal I recieived. Today's service was quick. I was expecting More

by Ohenry3124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Fritzinger
Mar 29, 2016 -

Koch 33 Ford responded

Hello Ohenry3124, Thank you for your service review! I'm so pleased that you continue to have positive visits at Milham. Thank you for being such a loyal Milham customer. It's great to hear that Dan was helpful to you and answered all of your questions. Dan is an asset to the Milham team and he does an excellent job representing our values. I want to thank you again for continuing to choose Milham, and we look forward to seeing you again. Best, Tom Koch, GM

March 28, 2016

rating my recent service visit Dan Fritzinger was a true gentleman when dealing with him for my service. Very informative and knowledgable. I hope in my future visits to your servic More

by viking 40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Fritzinger
Mar 29, 2016 -

Koch 33 Ford responded

Hi viking 40, Thank you for your thoughtful review. It makes me so happy to read all the great reviews about Dan today. Dan is an important member of the Milham team. He is super knowledgeable, friendly, and he really cares about helping his customers. Dan does an outstanding job of representing the Milham brand. I know that he will be so pleased to read your review! I appreciate that you chose Milham for your vehicle's servicing, and we look forward to seeing you again! Best, Tom Koch, GM

March 27, 2016

Purchased Four New Tires - Alignment - The Works (oil change I was completely satisfied with the service that I received from Dan - he answered my questions and helped me have a great experience. All the work wa More

by Alissa Carver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Fritzinger
Mar 29, 2016 -

Koch 33 Ford responded

Hi Alissa, I appreciate that you took time out of your busy day to leave us such a kind review. It makes me so happy to hear when our customers have excellent experiences with our service department. We do our best to service our customers' vehicles in a timely manner, and to quote the most accurate price possible. I am pleased that your work was completed in the estimated time and that Dan was helpful to you. Thank you for choosing Milham and we look forward to seeing you again soon. Best, Tom Koch, GM

March 22, 2016

Emissions, State Inspection and Safety Recall My service advisor was very professional and kept me informed the entire time I was waiting for my vehicle. All work was done in a timely manner and More

by clillis13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hubert, Bryan
Mar 23, 2016 -

Koch 33 Ford responded

Hello clillis13, Thank you for taking the time to review our service department. I'm glad to hear that you you had a great experience with Bryan and that he kept you informed throughout the entire service appointment. We understand how important it is to provide our customers with as much information as possible, and to perform repairs in a quick yet efficient manner. Bryan is an important part of the Milham team and we are lucky to have him. I appreciate that you chose Milham and we look forward to seeing you again. Best, Tom Koch, GM

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