Knight Claremont Chrysler Dodge Jeep Ram

Terrible Experience with Knight Claremont Chrysler Dodge Jeep Ram – False Advertising and Unprofessionalism I had an absolutely awful experience with Knight Claremont Chrysler Dodge Jeep Ram. I was misle Jeep Ram – False Advertising and Unprofessionalism I had an absolutely awful experience with Knight Claremont Chrysler Dodge Jeep Ram. I was misled from the very beginning by their false advertising and poor business practices, and to make matters worse, the store manager, Miguel, was completely unhelpful and unprofessional throughout the entire process. First off, I was drawn in by an online price, but when I finally got to talk to someone from the dealership, I quickly learned that the listing price was just a bait-and-switch tactic. There was no explanation for the misleading ad. It felt like a deliberate attempt to waste my time and take advantage of potential customers. Miguel, the store manager, was incredibly dismissive when I pointed out the issue. Instead of taking responsibility or offering any sort of resolution, he was condescending and brushed me off as if my concerns didn’t matter. His lack of customer service was shocking and left me feeling completely disrespected. It was clear that he didn’t care about retaining my business. I also witnessed a number of questionable business practices. There were hidden fees added to the final price that weren’t disclosed upfront. The lack of transparency and honesty made me extremely uncomfortable and left me regretting ever considering that dealership. In short, my experience with Knight Claremont Chrysler Dodge Jeep Ram was an absolute disaster. The false advertising, Miguel’s unprofessional behavior, and the shady business practices have completely turned me off from ever considering this dealership again. I would strongly recommend looking elsewhere if you value honesty and respectful customer service. More

Me atendieron muy bien la verdad me gustó mucho mi experiencia ahí Ernesto es un gran vendedor y muy amable persona la verdad su paciencia y su apoyo fue excelente gracias gracias gracias experiencia ahí Ernesto es un gran vendedor y muy amable persona la verdad su paciencia y su apoyo fue excelente gracias gracias gracias More

Great Experience Xavier was the most transparent sells person I ever worked with 10/10 person I ever worked with 10/10 More

Xavier was a pleasure to work with. He was very helpful and transparent throughout the entire process. He was very helpful and transparent throughout the entire process. More

I had an amazing experience buying my brand-new Jeep Wrangler Willys from Chris! From start to finish, he was knowledgeable, professional, and made the entire process smooth and stress-free. He took the Wrangler Willys from Chris! From start to finish, he was knowledgeable, professional, and made the entire process smooth and stress-free. He took the time to answer all my questions, helped me find the perfect Jeep, and ensured I got a great deal. His customer service was top-notch, and I couldn’t be happier with my purchase. If you’re looking for a hassle-free car-buying experience, I highly recommend working with Chris. Thanks again for everything More

Dealer staff Ramon was very well oriented and organized with his job... he makes you fell comfortable and explain all possibilities to make you car loan approved, Highly recommend Dealership with his job... he makes you fell comfortable and explain all possibilities to make you car loan approved, Highly recommend Dealership More

I recently purchased a 2025 grand Cherokee Limited. I worked directly with Miguel the Internet SalesDirector. Miguel made the process very easy. I let him know I didn’t want to haggle with price and he I worked directly with Miguel the Internet SalesDirector. Miguel made the process very easy. I let him know I didn’t want to haggle with price and he met me where I needed to be to purchase the vehicle. He was great and communicated throughout the process and made it very easy. One of the sales people at the dealership actually came in on his day off to deliver the vehicle. I have been to many dealerships and this is a great dealership to purchase a vehicle from, I highly recommend them. More

Review Update: (Original Review was on 2/18/2025) My original review was bothering me quite a bit, so I reached out to Patrick (Sales Manager) regarding my bad experience. As soon as he heard what happ original review was bothering me quite a bit, so I reached out to Patrick (Sales Manager) regarding my bad experience. As soon as he heard what happened, he was very apologetic. He made it a point to make things right. For me, a "Fair Deal" is all I ever wanted. It's right for the dealer to make money, and it's right for the customer to get into a vehicle that they can afford and want. Patrick made this happen. He made it a point to make things for my wife as easy as possible. We returned to the dealer, Patrick greeted us, and made things happen. Much thanks to Patrick for turning this into a good experience. Thank you to the salesman Sebastian for his knowledge, and to Aaron back in the finance department. I believe we were in and out with out new vehicle within the hour. I will definitely be contacting Patrick for my future vehicle needs. More

Miguel is now our go to for vehicles. We bought two from him. Great guy. We bought two from him. Great guy. More

My wife and I went in to look at a Jeep Nighthawk Truck that was in an online add for Presidents Day. Right at the beginning we were greeted by a young sales associate. Unfortunately, it seemed like he w that was in an online add for Presidents Day. Right at the beginning we were greeted by a young sales associate. Unfortunately, it seemed like he was lost, and was having trouble finding the vehicle. We kept an open mind, as another young sales associate took over. We got to go on the test drive, and fell in love with the vehicle. After we went inside, Ramon (the new sales associate) sat down with us to go over our plan. I told him what trade in I had, and that it'd be my money down. Ramon went to talk to a sales manager, and came back with some very round numbers. I noticed that his numbers were really high, and he stated that it was the extended warranty and Lojack. I stated that our intention was to ship the car to the phillipines, and that those items weren't needed. He stated that he might be able to drop the extended warranty, but not the Lojack (which was an additional $2,500). He then started giving some additional round numbers which were extremely high. So high, that we just couldn't negotiate with him. I stated that I don't see where he's getting his numbers at, and that we couldn't just accept them. I told him that unless he could explain them, or do something...then we couldn't make a deal. We ended up leaving without ever talking to a sales manager or anyone. Later in the evening I sent a text message to Ramon trying to see if he could talk to the sales manager, so that we could see where the numbers came from or at least get firm numbers. After several messages, Ramon came back with the news that the sales manager couldn't even get close to the numbers I came up with. He also included the "Sales Price of the Vehicle" of $40, 855 when the list online price was $38, 885, which was $2,000 increase. Very disappointed in the experience, and I advise that you look at their numbers very closely. It seems like they are only concerned with making as much as they can. FYI......Insisting on the customer to buy an "Add-on" such as Lojack could be considered Fraud, so don't ever feel that it's mandatory. More