I recommend working with Louis Ramos.
He was great to work with on the sale and purchase of my cars. He went above and beyond!! :) He was very friendly, and communication was great. Ethan
He was great to work with on the sale and purchase of my cars. He went above and beyond!! :) He was very friendly, and communication was great. Ethan was also great to work with! They were patient with my questions and gave me the information I needed to make the purchase. Aaron in finance also made the paperwork easy to understand. I was able to successfully sell and purchase my new car here!
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by Lvfd
Oct 21, 2026 -
Knight Claremont Chrysler Dodge Jeep Ram responded
Thank you for sharing your experience with our team at Knight Claremont Chrysler Dodge Jeep RAM. We appreciate your recommendation and are glad the process was smooth for you. Your feedback is valued.
I had a great experience working with this Louis!
He was friendly, professional, and very helpful throughout the entire process. He made everything smooth and stress-free, answered all my questions,
He was friendly, professional, and very helpful throughout the entire process. He made everything smooth and stress-free, answered all my questions, and made sure I was happy with my purchase. I highly recommend him to anyone looking to buy a car!
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by Virges16
Oct 17, 2026 -
Knight Claremont Chrysler Dodge Jeep Ram responded
Thank you for sharing your experience with our team at Knight Claremont Chrysler Dodge Jeep RAM. We appreciate your recommendation and are glad to hear the process was smooth for you.
Great communication fast response and straight forward
approach from the dealership and friendly staff overall
approach from the dealership and friendly staff overall
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by ChefO
Oct 17, 2026 -
Knight Claremont Chrysler Dodge Jeep Ram responded
Thank you for recognizing our communication and approach. We appreciate your feedback about Knight Claremont Chrysler Dodge Jeep RAM.
I WOULD GIVE THIS DEALERSHIP 0 STARS IF POSSIBLE.
DO NOT BUY FROM THEM!!!
Bought one of their last Dodge Charger EVs that they had advertised on their website about three weeks ago. Our point salesp
DO NOT BUY FROM THEM!!!
Bought one of their last Dodge Charger EVs that they had advertised on their website about three weeks ago. Our point salesperson Jonathan Velasquez (Jon) appeared very cordial, along with his manager - Miguel Martinez and the other staff the entire time we were there (about 5-6 hours) for the sale. Signed all the transfer papers and went back the next day to pick up the car. Had to wait as the car was not ready as promised. Finally, after 2 hours were able to drive off the car but without a second key, no charging cord, no manual and no window sticker. We live 100 miles away from this dealership. The salesperson Jonathan once again promised that all 4 items (second key, charging cord, manual and window sticker) will be mailed out to us within the week. NOTHING EVER MAILED OUT. WE'VE BEEN CALLING EVERYDAY FOR 3 WEEKS NOW. NO RESPONSE. Once they've made their sale, they absolutely don't care about AFTER SALES CUSTOMER SERVICE.
No response from Jonathan Velasquez (perpetually appears to be on vacation), Miguel Martinez, Anthony Luevanos and Julio Sanchez were the people who we talked to at the time of the sale. We always talk to a receptionist who forwards us to a voicemail. WE NEVER GET A CALL BACK. THESE ARE THINGS WE PAID FOR AND ARE OWED TO US.
They respond to bad reviews with a generic dealership number but pretty sure if we call that number, we will again fall into the cycle of talking to receptionists who supposedly take notes and NEVER get a call back.
DO NOT BUY FROM THIS DEALERSHIP!!
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by Sofia K
Sep 10, 2026 -
Knight Claremont Chrysler Dodge Jeep Ram responded
Hi Sofia,
Thank you for sharing your feedback. This is certainly not the experience we wanted your company to have when purchasing a vehicle from us.
I began working with your partner yesterday to address these concerns. Although part of the matter has been resolved, I am still coordinating the remaining physical items and arranging to have them mailed to you.
In the meantime, if you have any questions or need further assistance, please contact me directly at (909) 729-4679, extension 1155.
I look forward to resolving the remaining concerns within the next few days.
Best,
Mayra G.
Customer Experience Department
Sep 10, 2026 -
Knight Claremont Chrysler Dodge Jeep Ram responded
I completely understand your stance, Sofia. As I mentioned to your partner yesterday on our phone call, I will have an update by today on eta's for the remaining physical items to be mailed. As for the electronic file he was looking for, which would be where this is partially resolved, that was emailed yesterday before end of day.
As soon as there's an update on the physical items, I'll get in contact with him today.
Thank you,
Mayra G.
Sep 10, 2026 -
Sofia K responded
Hi Myra,
Thanks for your prompt response. The only thing that was emailed to us was the window sticker. The major items owed to us - second set of keys, charging cord and manual are still up in the air. So I completely disagree when you explain to me that part of the matter is resolved.
At this point, we will believe in a resolution when the items owed to us are actually mailed out to us and in our possession. We have been given the run around for the past three weeks. This response seems like a run around too. A complete resolution is what we are looking for.
Thankyou.
The price you pay at the dealership is not what you're
gonna see advertised, it will be much much higher, as they will add on a bunch of add-on features and services that you don't need or agree to, I add
gonna see advertised, it will be much much higher, as they will add on a bunch of add-on features and services that you don't need or agree to, I added an alarm on mine which I did not request or want, and it's been three weeks now and I still don't even know what comes with my alarm, stay away from Martin Mendoza. He is a liar. He told me he was gonna have things fixed having has not been done in over three weeks now.
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by cyborg_solo_1k
Aug 17, 2026 -
Knight Claremont Chrysler Dodge Jeep Ram responded
Hello,
Your experience with our Sales Team is very important to us. We would appreciate the chance to speak with you about the total cost quoted to you for the vehicle you purchased. Please give us a call at your earliest convenience so we may discuss this further.
We look forward to hearing from you.
Knight Claremont CDJR Team
(909) 729-4679
Aug 17, 2026 -
Knight Claremont Chrysler Dodge Jeep Ram responded
Hello Mr. Bartels,
We are actively working to resolve your concern with our Finance Department. To clarify, your product is currently active and functioning as intended. At this time, we are working specifically to resolve the issue regarding your conversation with the company on the length of the product term.
I have personally been in communication with you since this matter arose, and I will continue to stay involved until the issue is fully resolved.
If there is anything else you would like to address beyond the current issue, please feel free to reach out to me directly at (909) 729-4679 x1155.
Thank you for your patience and understanding.
Best regards,
Mayra
Aug 17, 2026 -
Knight Claremont Chrysler Dodge Jeep Ram responded
Mr. Bartels,
Your term date is accurate on our end, and we have communicated this information to both Key Patrol and you. We are diligently working with Key Patrol to ensure the term date is properly updated in their system.
We are currently following up with Key Patrol regarding this matter and will continue to keep you updated as we work toward resolving it.
Thank you for your patience and understanding.
Best regards,
Mayra
Aug 17, 2026 -
cyborg_solo_1k responded
Nobody answered the phone when I called! I'm just trying to get my alarm canceled or get what I paid for which hasn't happened yet in over four weeks
Aug 17, 2026 -
cyborg_solo_1k responded
I just looked on the website to key patrol they still haven't updated my expiration date. They still have it as 5/28/27.
Aug 18, 2026 -
cyborg_solo_1k responded
Thank you, Mayra, I'm still looking for additional information on what kind of coverage comes with the alarm? I never received a brochure or anything else that comes and lets me know what comes with the alarm. If my car gets stolen, who do I report it to and how do I give the information to the police? Also is it gonna give me any extra liability insurance refund? Thank you Paul.
Aug 20, 2026 -
cyborg_solo_1k responded
Mayra I still have not received any information about the alarm? Do I need to keep filing more reviews? There's also other departments in California that I can file some more complaints with. I would appreciate you getting my information about the alarms.
Aug 27, 2026 -
cyborg_solo_1k responded
Mayra why can't I get information about the alarm?
I've been pretty patient here!
Paul
Sep 04, 2026 -
cyborg_solo_1k responded
Mayra, I still have not received any information about the alarm you guys sold me? I have made this request numerous times and you guys keep ignoring me. And I will keep posting negative comments about your dealership until I get my information on my alarm. I wanna know what's included with my alarm. I want to brochure on what I get with it. I want it in writing. What happens if my car is stolen? How do I report it to the police?
Very professional and no price haggling.
Everything was done online and they even brought my truck to me.
Everything was done online and they even brought my truck to me.
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by DESIGN4ULL
Verified Customer
Verified Customer
Other Employees Tagged:
Miguel Martinez
Jun 26, 2026 -
Knight Claremont Chrysler Dodge Jeep Ram responded
Thank you for sharing your experience with Knight Claremont Chrysler Dodge Jeep RAM. We appreciate your feedback on our professional service and online process.
From the minute we walked in, we were welcomed and
greeted by professionals. I never felt pressured or persuaded and was able to make my decision at my own pace. Rico, Tiffany, Miguel and Raymond were
greeted by professionals. I never felt pressured or persuaded and was able to make my decision at my own pace. Rico, Tiffany, Miguel and Raymond were the best! I will definitely refer friends to Knight. I made the drive all the way from Thousand Oaks and I would do it again to have the experience I had.
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by AJCHITIEA85
Verified Customer
Verified Customer
Other Employees Tagged:
Miguel Martinez
Jun 13, 2026 -
Knight Claremont Chrysler Dodge Jeep Ram responded
Thank you for sharing your experience with Knight Claremont Chrysler Dodge Jeep RAM. We appreciate your kind words about our team and are glad you felt comfortable throughout the process. Your referral means a lot to us.
Had a great experience throughout sales manager and sales
guy Miguel and louis were very helpful with helping me chose a car. Lisa from finance was very helpful Throughout the finance process and answered an
guy Miguel and louis were very helpful with helping me chose a car. Lisa from finance was very helpful Throughout the finance process and answered any questions I had. Great team,Thank you for all the help me
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by SAMERICANO36
Verified Customer
Verified Customer
Other Employees Tagged:
Miguel Martinez
May 27, 2026 -
Knight Claremont Chrysler Dodge Jeep Ram responded
Thank you for the 5-star review! We are thrilled that our team was helpful and made your experience a great one. We truly appreciate your business!
Best Regards,
Mayra Gonzalez
Customer Experience
buying process was smooth and easy.
deal was made no pressure or haggling. great experience
deal was made no pressure or haggling. great experience
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by RTSUNETA
Verified Customer
Verified Customer
May 21, 2026 -
Knight Claremont Chrysler Dodge Jeep Ram responded
Thank you for the wonderful feedback! We are so glad that Miguel, Louis, and Rico were able to provide you with a smooth, hassle-free buying experience. Enjoy your new Dodge, and we look forward to seeing you again!
Thank you,
Mayra Gonzalez
Customer Experience
Purchased a vehicle 12/5/2025 which i found out by the
lady in registration who said her name is Sara it has a lean against it still and they cannot get the bank to releas it . Its now 5/12/2026 and they
lady in registration who said her name is Sara it has a lean against it still and they cannot get the bank to releas it . Its now 5/12/2026 and they still refuse to figure it out... Miguel Martinez told me I'm being "too demanding" and hung up on me..Im being too demanding?? I paid your dealership for a service that you failed to provide. Anyone would be fed up after this long with being strung along and lied to and constantly hung up on or never called back when promised
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by RATMGUY16