Miguel Martinez
Miguel Martinez at Knight Claremont Chrysler Dodge Jeep Ram

Miguel Martinez

Sales Manager

Knight Claremont Chrysler Dodge Jeep Ram

620 Auto Center Dr
Claremont, CA 91711

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4.0
34 Reviews

Languages Spoken

English English

Spanish Spanish

4.0

34 Reviews

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34 Reviews of Miguel Martinez

August 14, 2026

Dealership Rating
Employee Rating

The price you pay at the dealership is not what you're gonna see advertised, it will be much much higher, as they will add on a bunch of add-on features and services that you don't need or agree to, I add More

by cyborg_solo_1k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Martin Mendoza, Mayra Gonzalez

Aug 17, 2026

Knight Claremont Chrysler Dodge Jeep Ram responded

Hello, Your experience with our Sales Team is very important to us. We would appreciate the chance to speak with you about the total cost quoted to you for the vehicle you purchased. Please give us a call at your earliest convenience so we may discuss this further. We look forward to hearing from you. Knight Claremont CDJR Team (909) 729-4679

Aug 17, 2026

Knight Claremont Chrysler Dodge Jeep Ram responded

Hello Mr. Bartels, We are actively working to resolve your concern with our Finance Department. To clarify, your product is currently active and functioning as intended. At this time, we are working specifically to resolve the issue regarding your conversation with the company on the length of the product term. I have personally been in communication with you since this matter arose, and I will continue to stay involved until the issue is fully resolved. If there is anything else you would like to address beyond the current issue, please feel free to reach out to me directly at (909) 729-4679 x1155. Thank you for your patience and understanding. Best regards, Mayra

Aug 17, 2026

Knight Claremont Chrysler Dodge Jeep Ram responded

Mr. Bartels, Your term date is accurate on our end, and we have communicated this information to both Key Patrol and you. We are diligently working with Key Patrol to ensure the term date is properly updated in their system. We are currently following up with Key Patrol regarding this matter and will continue to keep you updated as we work toward resolving it. Thank you for your patience and understanding. Best regards, Mayra

Aug 17, 2026

cyborg_solo_1k responded

Nobody answered the phone when I called! I'm just trying to get my alarm canceled or get what I paid for which hasn't happened yet in over four weeks

Aug 17, 2026

cyborg_solo_1k responded

I just looked on the website to key patrol they still haven't updated my expiration date. They still have it as 5/28/27.

Aug 18, 2026

cyborg_solo_1k responded

Thank you, Mayra, I'm still looking for additional information on what kind of coverage comes with the alarm? I never received a brochure or anything else that comes and lets me know what comes with the alarm. If my car gets stolen, who do I report it to and how do I give the information to the police? Also is it gonna give me any extra liability insurance refund? Thank you Paul.

Aug 20, 2026

cyborg_solo_1k responded

Mayra I still have not received any information about the alarm? Do I need to keep filing more reviews? There's also other departments in California that I can file some more complaints with. I would appreciate you getting my information about the alarms.

Aug 27, 2026

cyborg_solo_1k responded

Mayra why can't I get information about the alarm? I've been pretty patient here! Paul

June 26, 2026

Dealership Rating
Employee Rating

Very professional and no price haggling. Everything was done online and they even brought my truck to me. More

by DESIGN4ULL
Recommend Dealer
Yes

Other Employees Tagged: Miguel Martinez

Jun 26, 2026

Knight Claremont Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with Knight Claremont Chrysler Dodge Jeep RAM. We appreciate your feedback on our professional service and online process.

June 13, 2026

Dealership Rating
Employee Rating

From the minute we walked in, we were welcomed and greeted by professionals. I never felt pressured or persuaded and was able to make my decision at my own pace. Rico, Tiffany, Miguel and Raymond were More

by AJCHITIEA85
Recommend Dealer
Yes

Other Employees Tagged: Miguel Martinez

Jun 13, 2026

Knight Claremont Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with Knight Claremont Chrysler Dodge Jeep RAM. We appreciate your kind words about our team and are glad you felt comfortable throughout the process. Your referral means a lot to us.

May 24, 2026

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Employee Rating

Had a great experience throughout sales manager and sales guy Miguel and louis were very helpful with helping me chose a car. Lisa from finance was very helpful Throughout the finance process and answered an More

by SAMERICANO36
Recommend Dealer
Yes

Other Employees Tagged: Miguel Martinez

May 27, 2026

Knight Claremont Chrysler Dodge Jeep Ram responded

Thank you for the 5-star review! We are thrilled that our team was helpful and made your experience a great one. We truly appreciate your business! Best Regards, Mayra Gonzalez Customer Experience

May 18, 2026

Dealership Rating
Employee Rating

buying process was smooth and easy. deal was made no pressure or haggling. great experience More

by RTSUNETA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Louis Ramos, Rico Zazueta

May 21, 2026

Knight Claremont Chrysler Dodge Jeep Ram responded

Thank you for the wonderful feedback! We are so glad that Miguel, Louis, and Rico were able to provide you with a smooth, hassle-free buying experience. Enjoy your new Dodge, and we look forward to seeing you again! Thank you, Mayra Gonzalez Customer Experience

May 12, 2026

Dealership Rating
Employee Rating

Purchased a vehicle 12/5/2025 which i found out by the lady in registration who said her name is Sara it has a lean against it still and they cannot get the bank to releas it . Its now 5/12/2026 and they More

by RATMGUY16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nicole Ayala

April 19, 2026

Dealership Rating
Employee Rating

Lynn the finance manager and Miguel the GM went above and beyond with their service, no hassle and no time wasted for me to travel from Sacramento to Southern CA to purchase a dream vehicle. They got the low More

by Art
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lynn Johnson

April 16, 2026

Dealership Rating
Employee Rating

Pricing isn’t transparent, and they take forever to refund your down payment. My overall experience with this company has been pretty awful. Their add-ons are insanely marked up. I don’t recommend goin More

by anh Ha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 05, 2026

Dealership Rating
Employee Rating

Caeden was very knowledgeable and didn't force anything on me that I didn't want. I couldn't ask for a better sales person. More

by wdm6688
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 01, 2026

Dealership Rating
Employee Rating

Xavier Williams made the process super easy, from day one to ship date. Great customer service and very responsive. More

by Rafael Almodovar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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