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Klamath Falls Toyota

Klamath Falls, OR

4.5
615 Reviews
Why Do So Many Toyota Drivers from Klamath Falls, Altamont, Medford and Grants Pass Trust Lithia Toyota of Klamath Falls? While we could try to think of an all-encompassing response, we prefer to break it all down for you, step by step. That way, all of the bases are covered, and you can feel at home from the moment you walk through the Lithia Toyota of Klamath Falls showroom doors. Aside from offering a great selection of critically acclaimed new Toyota models, we also keep an extensive catalogue of used cars on hand. What's more, our auto financing gurus are ready to turn you from a shopper to owner, on your terms. That means finding a car loan and Toyota lease that you're comfortable with. Lithia Toyota of Klamath Falls isn't, however, just a great resource for shoppers. Owners love our onsite car service and maintenance department. Staffed with highly trained technicians using only the finest Toyota parts, it subtracts the headache from the car-care equation. From beginning to end, Lithia Toyota of Klamath Falls is by your side. If you're interested in any one of the number of products or services we have to offer, simply stop by and see us today. Located at 2675 Washburn Way Klamath Falls, Oregon, we're a short drive away from Altamont, Medford and Grants Pass. Lithia Toyota of Klamath Falls located in Oregon's Klamath Basin, joined the Lithia Motors family of dealerships in May 1999 after being acquired from MDM Investment, Inc.; G.B. Investment Co. The dealership moved from downtown to their current location in 2001.
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2121 Washburn Way

Klamath Falls, OR

97603

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Showing 615 reviews

June 24, 2022

Excellent customer service! Came into service my 2021 Tundra, saw the car I wanted, answered all question and took a test drive. Had me out the door with my new Corolla SE hatc More

by Dmhighlife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis
Jun 28, 2022 -

Klamath Falls Toyota responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Lithia Toyota of Klamath Falls Team

June 21, 2022

Worst customer service, I ended up having to spend more time and more money to go over to Medford 1.5 hours away to even get the issue looked at. More

by keira_henderson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of the names, spoke to whom said he was a manager on the phone after the fact.
Jun 23, 2022 -

Klamath Falls Toyota responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Lithia Toyota of Klamath Falls Team

May 03, 2022

I have had the worse luck with this dealership. The jeep I bought is an absolute hunk of junk for 1000s more than I should’ve truly paid for it. More

by Countrymomma2250
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Armstrong
May 05, 2022 -

Klamath Falls Toyota responded

Thank you for taking the time to share your recent experience at Lithia Toyota of Klamath Falls. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us directly. Thank you. Sincerely, The Lithia Toyota of Klamath Falls Team

May 02, 2022

The atmosphere was relaxing, Earl Baca was very forthcoming and friendly. All questions we had were answered truthfully and Earl was simply amazing. I usually suffer high anxiety in a dealership, m More

by Raven
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Earl Baca
May 02, 2022 -

Klamath Falls Toyota responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Lithia Toyota of Klamath Falls Team

April 28, 2022

The service department of this dealership makes car maintenance a pleasure, not something I would necessarily have expected, based on an earlier experience of auto repair in Klamath Falls a long time a More

by Long-distance customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bridgeman
April 11, 2022

Friendly staff. Worked well with the customer to meet the customer's needs and expectations in a very positive manner. More

by creeker1a
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, Juan, Simon
Apr 13, 2022 -

Klamath Falls Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lithia Toyota of Klamath Falls Team

March 19, 2022

The whole experience was friendly, professional and time-efficient, which we appreciated. A few extra kindnesses included delivering the car to us, all the way over the mountains in Ashland, a few days More

by KEP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Armstrong and the Financing person from Australia (Sorry, I'm forgetting his name!)
Mar 22, 2022 -

Klamath Falls Toyota responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Lithia Toyota of Klamath Falls Team

March 10, 2022

I liked how your staff have excellent people skills, can communicate succinctly and are very professional. It is always easier to do business in a clean and quiet environment such as this one. Thank you! More

by oldcountrylawyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Earl Baca, Johnny Lagunas, Robert Austin
Mar 14, 2022 -

Klamath Falls Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Lithia Toyota of Klamath Falls Team

January 31, 2022

Chris, Levi, and Juan did an outstanding job on our purchase of a 2022 Rav-4! Great communication, awesome job of explaining finance, features of new car. More

by Gene C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hinklin, Levi Durighillo
Feb 02, 2022 -

Klamath Falls Toyota responded

Thank you Gene, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, The Lithia Toyota of Klamath Falls Team

January 14, 2022

Customer service is outstanding from the sales, the service, the parts and finance team members. Very courteous, down-to-Earth, yet always professional. They tracked down my hard to find Camry, aided i More

by Maria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Delaney, entire serivce, parts & finance team members.
Jan 19, 2022 -

Klamath Falls Toyota responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Lithia Toyota of Klamath Falls Team

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