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Klamath Falls Toyota

Klamath Falls, OR

4.5
615 Reviews
Why Do So Many Toyota Drivers from Klamath Falls, Altamont, Medford and Grants Pass Trust Lithia Toyota of Klamath Falls? While we could try to think of an all-encompassing response, we prefer to break it all down for you, step by step. That way, all of the bases are covered, and you can feel at home from the moment you walk through the Lithia Toyota of Klamath Falls showroom doors. Aside from offering a great selection of critically acclaimed new Toyota models, we also keep an extensive catalogue of used cars on hand. What's more, our auto financing gurus are ready to turn you from a shopper to owner, on your terms. That means finding a car loan and Toyota lease that you're comfortable with. Lithia Toyota of Klamath Falls isn't, however, just a great resource for shoppers. Owners love our onsite car service and maintenance department. Staffed with highly trained technicians using only the finest Toyota parts, it subtracts the headache from the car-care equation. From beginning to end, Lithia Toyota of Klamath Falls is by your side. If you're interested in any one of the number of products or services we have to offer, simply stop by and see us today. Located at 2675 Washburn Way Klamath Falls, Oregon, we're a short drive away from Altamont, Medford and Grants Pass. Lithia Toyota of Klamath Falls located in Oregon's Klamath Basin, joined the Lithia Motors family of dealerships in May 1999 after being acquired from MDM Investment, Inc.; G.B. Investment Co. The dealership moved from downtown to their current location in 2001.
Contact Dealership

2121 Washburn Way

Klamath Falls, OR

97603

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Showing 615 reviews

December 02, 2023

Had my oil changed and there was a washer that wasn't the right kind and so my oiled leaked so I had to drive back to town the next day almost a 40mile trip to wait a hour and half to have them fix it. More

by MaureenH02
Recommend Dealer
Yes
Dec 04, 2023 -

Klamath Falls Toyota responded

Thank you for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 02, 2023

No problem. Francisco let me know what might be needed extra so there were no surprises. And Joe went over the inspection with me after. More

by BECKYAJ1973
Recommend Dealer
Yes
Employees Worked With
Francisco and Joe
Dec 04, 2023 -

Klamath Falls Toyota responded

Thank you, Becky, for your business and this review. We're happy to hear that Francisco and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 02, 2023

Very professional Best experience I have ever had dealing with a dealership Honest easy to work it More

by Jessemloza
Recommend Dealer
Yes
Employees Worked With
David Delaney
Dec 04, 2023 -

Klamath Falls Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 02, 2023

Very helpful and friendly gentlemen. They don't seem irritated at the fact there's a customer coming in and they interact with the customer instead of just trying to get them out the doo More

by andrew41593
Recommend Dealer
Yes
Dec 04, 2023 -

Klamath Falls Toyota responded

Andrew, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Klamath Falls Toyota! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 02, 2023

Friendly service people, clean bright waiting area with beverages and fruit, new cars to look at on sales floor. More

by Amy DaSaro
Recommend Dealer
Yes
Employees Worked With
Joe and John
Dec 04, 2023 -

Klamath Falls Toyota responded

Amy, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 02, 2023

Great service, very knowledgeable, polite and friendly Really enjoyed this dealership everyone was polite and helpful More

by dhg2967
Recommend Dealer
Yes
Employees Worked With
Johnny
Dec 04, 2023 -

Klamath Falls Toyota responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Klamath Falls Toyota! Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

December 02, 2023

Fast friendly and knowledgeable. Service is polite and respectful It is it was it did get done More

by JIGGIGAMES
Recommend Dealer
Yes
Employees Worked With
Johnathan ramirez
Dec 04, 2023 -

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 01, 2023

The service manager is the best. ..the service tech. was awesome. They even took me out in the shop and showed me about my issues. Very satisfied. Also I got right in. The wait time f More

by ZIMMERMANN0JAY
Recommend Dealer
Yes
Employees Worked With
Yes
Dec 01, 2023 -

Klamath Falls Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Klamath Falls Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 01, 2023

Poor installation could've cost people there lives Customer service was fine installation people not so much More

by Keithwall68
Recommend Dealer
No
Dec 04, 2023 -

Klamath Falls Toyota responded

Thank you for your review, Keith. We're sorry we didn't meet your expectations, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 01, 2023

Had excellent people to work with and our vehicle will always return there in the future for are service needs Thank You More

by TIMOTHYESTRADA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
Dec 01, 2023 -

Klamath Falls Toyota responded

Thank you, Timothy! Here at Klamath Falls Toyota, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

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