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Klamath Falls Toyota

Klamath Falls, OR

4.5
509 Reviews
Why Do So Many Toyota Drivers from Klamath Falls, Altamont, Medford and Grants Pass Trust Lithia Toyota of Klamath Falls? While we could try to think of an all-encompassing response, we prefer to break it all down for you, step by step. That way, all of the bases are covered, and you can feel at home from the moment you walk through the Lithia Toyota of Klamath Falls showroom doors. Aside from offering a great selection of critically acclaimed new Toyota models, we also keep an extensive catalogue of used cars on hand. What's more, our auto financing gurus are ready to turn you from a shopper to owner, on your terms. That means finding a car loan and Toyota lease that you're comfortable with. Lithia Toyota of Klamath Falls isn't, however, just a great resource for shoppers. Owners love our onsite car service and maintenance department. Staffed with highly trained technicians using only the finest Toyota parts, it subtracts the headache from the car-care equation. From beginning to end, Lithia Toyota of Klamath Falls is by your side. If you're interested in any one of the number of products or services we have to offer, simply stop by and see us today. Located at 2675 Washburn Way Klamath Falls, Oregon, we're a short drive away from Altamont, Medford and Grants Pass. Lithia Toyota of Klamath Falls located in Oregon's Klamath Basin, joined the Lithia Motors family of dealerships in May 1999 after being acquired from MDM Investment, Inc.; G.B. Investment Co. The dealership moved from downtown to their current location in 2001.
Contact Dealership

2121 Washburn Way

Klamath Falls, OR

97603

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Showing 509 reviews

November 12, 2024

The service department is friendly, courteous and efficient. They have kept excellent records od previous service being done and always let me know when the next service is needed More

by JH102JH102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Klamath Falls Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Klamath Falls Toyota! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 12, 2024

I had an appointment. My car was serviced in a timely manner. The wait was shorter than estimated. More

by Jej853
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Klamath Falls Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 12, 2024

I was traveling on way to Ashland, lights came on my dashboard, they ran a diagnostic and gave me great counsel Thanks More

by Fcheadle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Klamath Falls Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Klamath Falls Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 11, 2024

I always love Lithia Toyota but this time Donnie went ABOVE & BEYOND for me. Costumer service was top notch, friendly and super kind. Not only do I feel like my car was taken care of, I feel like I was. More

by crystallmuno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Hodge
Nov 12, 2024 -

Klamath Falls Toyota responded

Crystal, Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad Donnie was able to help, and we hope to see you again! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 11, 2024

They were amazing I found the vehicle on there website I was able to get the paperwork and financing done before i got to dealership it was the easiest purchase I ever made. And I am extremely happy thank y More

by ANDERSONSHERI73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Boozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lana Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Klamath Falls Toyota responded

Sheri, We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

November 10, 2024

Fantastic the best, very friendly and professional folks. I have referred them to friends and family. More

by MOCHALABS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Klamath Falls Toyota responded

Thanks for sharing your thoughts about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 09, 2024

A very favorable experience. I will recommend to my friends. Staff members are knowledgeable and personable. More

by MEOSAGE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Sorrell Alex Dodson Spencer Hammond
Nov 10, 2024 -

Klamath Falls Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Klamath Falls Toyota! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 07, 2024

Been getting oil change over there with warranty and then decided they can’t anymore More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Nov 07, 2024 -

Klamath Falls Toyota responded

Hello Joe and thank you for this review. We strive to provide exceptional customer service and deliver a great product. Creating an experience that you cannot find elsewhere is our number 1 goal. We have never, "just decided to not help or service" a guest's vehicle. There is clearly a misunderstanding, and we would love to discuss it with you, so we can continue to do business. We value your business, just like everyone of our customers, and we hope we can sit down and figure out the miscommunication. This will also help us improve as a dealer moving forward, as we use this circumstance to review our process' and train our staff.

November 07, 2024

Thank you for being Toyota and such a very reliable and good for the long run! More

by Chris_marshall32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Funk
Nov 10, 2024 -

Klamath Falls Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Chris, and don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 06, 2024

Desean was pleasant to work with :) It was a long process, apparently because Rav4s are so popular- it was a 6 or so week wait to get the model we wanted. More

by GMPITTMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Boozer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny
Nov 10, 2024 -

Klamath Falls Toyota responded

Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

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