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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,306 Reviews

5,306 Reviews of Klaben Ford Lincoln - Service Center

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April 08, 2015

Klaben is top notch from sales to service. I purchased my 2013 Escape from the Klaben dealership. The sales team is very friendly, knowledgeable and patient! I trust the service of my Escape t More

by franmn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt Hryb
April 08, 2015

Excelent Service I am a long time customer of Kim Wolfram from back when she worked at Clarke Ford. I was very impressed with her people skills and when Clarke closed More

by jctilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt Hryb
April 07, 2015

Great service every time Mona has always greeted me with a smile and great knowledge of her job. Service is always exceptional. The Loyalty Link card saves me every time. More

by ggriffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 02, 2015

Top-Notch Service Department Kim Wolfram is an asset to the organization. Always friendly, knowledgeable, and efficient, she makes my job of fleet manager much easier. My vehicl More

by NGPI-U_Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 31, 2015

Kim is the best!! I had a family member who used to own a Ford Dealership but I still came to Klaben. Kim W. takes care of me as if I were family. She is always up fron More

by JAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 30, 2015

Mike is the best Had a lengthy problem with my wife's car Mike kept us informed every day took care of out need he definitely went out of his way to make us happy. More

by firegav
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Terry colbert
March 20, 2015

cstjohn My experience with Klaben Ford in Kent was great. I have leased five other vehicles in the past with Klaben Ford in Kent. Everyone was great, the se More

by cstjohn846
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dave Mott
March 04, 2015

2013 Ford Raotor I had a problem with my truck i called Jeff Tetreault he help me out so much i can't say enough about Jeff he is awesome he emailed Mike Brandvold ab More

by jose227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Tetreault
November 03, 2014

A walk in the park! Klaben Ford is such a friendly dealership that it makes my car buying experience very enjoyable. Bob Paytas has been my salesperson for quite some tim More

by lpaxton946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob Paytas
October 09, 2014

Helped me with my locking my keys inside I accidently locked my key fob inside my car. Even though I purchased my vehicle in Rochester, NY, I was directed to call Kent, Ohio where the vehicl More

by clogene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard "Buddy" Moore
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