5,201 Reviews of Klaben Ford Lincoln - Service Center
Klaben Ford/Lincoln has given me consistently excellent service, reasonably priced, and Mike Brandvold, service manager, is very easy to deal with: reliable, polite and plain spoken. He gives clear explan service, reasonably priced, and Mike Brandvold, service manager, is very easy to deal with: reliable, polite and plain spoken. He gives clear explanations, presents options and, in my experience, has always delivered at or above expectation. I have recommended Klaben service to others and would continue to do so. More
Kim Wolfram is always very pleasant and helpful whenever I bring our vehicle in for service. She is always able to answer my questions in a knowledgeable manner. She always makes sure that I get all the p I bring our vehicle in for service. She is always able to answer my questions in a knowledgeable manner. She always makes sure that I get all the possible discounts that are available. And nowadays every penny counts! I will continue to use Kim as my Ford Service Tech More
I was not sure if I should classify this as a service or sales rating...we took our 2012 Escape in for it's 30K mile service, Kim set us up and we went to the customer lounge to relax. We had our free coff sales rating...we took our 2012 Escape in for it's 30K mile service, Kim set us up and we went to the customer lounge to relax. We had our free coffee and treats, watched a little bit of news and decided to take a walk to the new car lot. Dave Mott sold us our 2012 Escape, that was a great experience so we stopped in to say Hello, he took a walk with us and we looked at the new and improved 2013 Escapes. Before we knew it, Dave was writing us up a deal!! We were able to trade in 2 of our "extra" vehicles and got a fair trade in price. Once again Klaben Ford met all of our needs, service and sales, with the professionalism and courtesy. I cannot say enough about Kim Wolfram in service and Dave Mott in sales, of course I would recommend Klaben, I am a repeat customer!! More
Took my F-150 4x4 in for 37,500 servicing and to replace my tire pressure sensor monitor. Mona Crooks my friendly service writer not only made sure the work was done correctly but saved me a bunch of money my tire pressure sensor monitor. Mona Crooks my friendly service writer not only made sure the work was done correctly but saved me a bunch of money as well. Can't beat that!! More
This service department always makes you feel very comfortable. Kim is fantastic and she is very detail minded and my car is always ready when promised. comfortable. Kim is fantastic and she is very detail minded and my car is always ready when promised. More
Took my 2103 Focus ST in to have a Ford TSB performed and for my 5,000 mile inspection. As always Kim takes very good care of me and is very courteous and kind. She always take the time to go over everything for my 5,000 mile inspection. As always Kim takes very good care of me and is very courteous and kind. She always take the time to go over everything that has/will be done and explains anything I have concerns with! I would highly recommend the Klaben Ford service department and espcially Kim as a service adviser! :) More
Mike is wonderful! He has taken such good care of our vehicles and gives us great service at Klaben. He is a true asset to your service dept. vehicles and gives us great service at Klaben. He is a true asset to your service dept. More
Joe French - Service Advisor, provided exceptional assistance in scheduling my vehicle for service. He was very thorough in explaining the work performed and contacted me promptly to advise when servi assistance in scheduling my vehicle for service. He was very thorough in explaining the work performed and contacted me promptly to advise when service was completed for vehicle pick-up. Great follow-up! More
Joe French has always been an awesome service man for us! We've been coming to Klaben Service many years, for many vehicles. Our Salesman Bob Paytas should be commended for his awesome work and help over th We've been coming to Klaben Service many years, for many vehicles. Our Salesman Bob Paytas should be commended for his awesome work and help over these many years also. Keep up the great job Bob and Joe!!! Thank you , Fox Family More
though I do have all my fords serviced by Klaben Mike is a great advisor always fair and never sugar coats it. I also maintain a 1938 American LaFrance fire engine when it came time to do brakes and other i a great advisor always fair and never sugar coats it. I also maintain a 1938 American LaFrance fire engine when it came time to do brakes and other issues that required a lift Mike stepped up and was able to take care of everything that needed repaired. I don't think you would find any other dealership to do that. Mike is always spot on thanx Mike. More