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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,267 Reviews

5,267 Reviews of Klaben Ford Lincoln - Service Center

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March 24, 2016

vehicle recall Was treated very good no problems truck was done in specified time Will continue to return as needed.would tell other people about my Klaben Ford expe More

by FDG183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Sawyer, Justin Stevenson
March 24, 2016

Great dealership Klaben Ford Lincoln is a great dealership with great people working there. I would recommend this dealership to anyone. Rich Klaben is a very involved More

by pcampanizzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Mott
March 24, 2016

Great Service! We always receive great Service at Klaben! Eric is very professional and friendly. We always get in and out within a reasonable time frame. I recommen More

by TERRILB7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Dyer
March 24, 2016

Quick Service Joe French returned my call quickly after I left a message about car not starting and was told to tow it in for service. My car was fit in for service More

by T3HM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2016

great service These guys are so nice and cordial on your visit you think wow. now you come in again and they are even nicer how can that be. dealt with mike got rig More

by firegav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
March 24, 2016

I HAVE NEVER HAD ANY PROBLEMS WITH SERVICE OR SALESMAN Like I stated, NO PROBLEMS or I would have switched dealers. I am always reminded when it,s time for oil change or check up. More

by POPTALK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Beavers
March 24, 2016

Knowledgeable staff Kim listens carefully to my concerns with my time in getting my car serviced & offers realistic windows & solutions, so I can plan my work day with a More

by PETROVIC_CHERYL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2016

Everyone treated wonderful and fixed my problem I was treated with respect and they listen to me and had my car done on time like they said. I was kept in form of the process on my car. Thank Y More

by pat_simonelli@ windstream.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2016

service I like the dealer ship. I know the people there. They do their best to get you in and out. Just wanted to know what kind of oil they use. I know they More

by BIGB101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2016

Maintenance and Service Advisor (Mona Crook) Mona always cares when I call and tell her I need service and keeps me posted throughout the time my car is there. She always listens to my concerns a More

by CAGRICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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