Klaben Ford Lincoln - Service Center

Service work Mona has always been my service person. She understands my busy work schedule and get me in and out in quick time. Many times we drop the vehicle off Mona has always been my service person. She understands my busy work schedule and get me in and out in quick time. Many times we drop the vehicle off are on our way to work in less then 10 minutes More

Great service They do a great service. I hate paying to maintain my car, but it is part of owning a vehicle. Wouldn't want to go elsewhere. They do a great service. I hate paying to maintain my car, but it is part of owning a vehicle. Wouldn't want to go elsewhere. More

Excellent The people I work with at Klaben are very professional and great to work with. And all the Machanics that work on my trucks are very professional and The people I work with at Klaben are very professional and great to work with. And all the Machanics that work on my trucks are very professional and very knolageable. Thanks More

Excellent, over-and-above service! Had purchased a used 2005 Toyota Camry from Klaben Ford/Lincoln in Kent. Time came for an oil change and was planning a trip to Florida. As a serious Had purchased a used 2005 Toyota Camry from Klaben Ford/Lincoln in Kent. Time came for an oil change and was planning a trip to Florida. As a serious procrastinator, I waited until the week before the trip to schedule maintenance. Kim at Klaben service said they were booked up til the following week. Told her about my trip and she got me scheduled for 2 days later. Took car in for scheduled maintenance and a leaky water pump was discovered so I had to leave the car, as they didn't have the part on hand. Kim handled the entire situation, called me to keep me updated. Extremely nice and pleasant lady! My car was fixed the next day and ready for my trip to Florida. I feel Klaben's service center went over and above to get me scheduled last minute, totally keeping my needs in mind with my upcoming trip, and did a thorough job of checking out my car and found the mechanical defect (there were no symptoms of the leak). I honestly can say I have never been treated so kindly by a service center, especially one who does such high volume. I had considered taking my Toyota only to a Toyota dealer for maintenance, but I am glad I went to Klaben Ford service and will continue to use their service to maintain my car. A special Thank You to Kim for an excellent experience! More

Both Service Department and sales are great. My 2 week old new car had a problem after work one day. I was on the phone with Service while I was driving there. They could not give me a loaner bu My 2 week old new car had a problem after work one day. I was on the phone with Service while I was driving there. They could not give me a loaner but a loaner was waiting for me (from Sales department). I had my car back within a few days (of course the problem happened at 5:30 Thursday evening and Service was extremely busy Friday. I drove my car to West Virginia (for Business) and it worked perfectly. More

Updates I will not go to any other dealership for service to my vehicle. Service is very fast and done right the first time. Highly recommended for anyone to I will not go to any other dealership for service to my vehicle. Service is very fast and done right the first time. Highly recommended for anyone to go here. More

Oil Change and Speaker work Took my truck in for an oil change and an issue about the front driver's side speaker. They replaced the speaker and had the oil change done quick an Took my truck in for an oil change and an issue about the front driver's side speaker. They replaced the speaker and had the oil change done quick and painlessly. Great job. More

Always Satisfied We drive to Klaben for the service. We are personally convinced that no other dealership can provide the care, treatment and overall vehicle service w We drive to Klaben for the service. We are personally convinced that no other dealership can provide the care, treatment and overall vehicle service which they consistently provide. Kim Wolfram is our primary service care associate. She is not only personable but very knowledgeable. The wife and I can't say enough accolades about Kim or about the Klaben service. Suffice it to say we simple will not go anywhere else. More

Timely Repairs and Excellent While We Waited Experience Took both of our cars in for maintenance. While I waited our salesman Don let my wife and I test drive a couple of potential future lease cars. While Took both of our cars in for maintenance. While I waited our salesman Don let my wife and I test drive a couple of potential future lease cars. While we didn't pull the trigger that day, just taking the time out of his day to let us get an idea of our next Ford car from Klaben was great. Meanwhile Eric and his crew did a great job getting our first vehicle done in a timely fashion so we had one car for the weekend, and the second one was done by early Saturday. We appreciate all the work that was done More

Oil Change, Tire Rotation and Wiper Motor Fixed As always, fantastic service and great communication received from the service department at Klaben! It's so convenient to drop my car of the night be As always, fantastic service and great communication received from the service department at Klaben! It's so convenient to drop my car of the night before and then Mona calls me when it's finished and ready for pick up! More