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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,297 Reviews

5,297 Reviews of Klaben Ford Lincoln - Service Center

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May 05, 2016

Great experience . Quick and friendly service. Waiting room clean. Nice snacks. Very accommodating. Love the online appointment option. Never had a bad experience at t More

by Todson
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Jason DeMarco
May 03, 2016

Reliable Ran various diagnostics to resolve. Prompt, thorough service providing me with all options and possible alternative solutions and costs. Kim Wolfram More

by Pl8ime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2016

Excellent Service I have used Klaben for service before and all visits have been excellent. I have also purchased three Fords from Klaben and was treated well by the s More

by Sawdustguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason DeMarco
May 02, 2016

Very helpful They were awesome getting my car fixed. I needed a new clutch and they replaced it very quickly and gave updates along the way! Would recommend. More

by sam3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Batten
May 02, 2016

Above and beyond! As always the service at Klaben was efficient and complete. I would recommend Klaben to others because the customer is kept informed and made comforta More

by REGISM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Dyer, Nick Johnson
May 02, 2016

New tires Mike in service is absolutely awesome when it comes to getting service for my vehicle. He made sure i received the best cost and made sure i had the r More

by VISIONONE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JC Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2016

Best service ever I love all the people at Klaben! They are always so nice and up beat! I would tell anyone with a Lincoln or Ford to go there. More

by Jdyer08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Dyer
April 28, 2016

Service In for oil change. found out Needed rear brake pads, & a door handle recall. It took 1 1/2 hours for them to tell me. More

by LINDAPENNOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Dyer
April 28, 2016

Very professional and prompt ,kept my appointment,called as promised,did what I asked and needed to be done.also washed my vehicle when finished.explained everything that was don More

by Arilnmark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2016

Excellent service I experienced excellent service when I brought my Escape in for service recently. Kim wolfram was very efficient and friendly and look forward to her More

by NEWPORTPAT
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
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