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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,494 Reviews

5,494 Reviews of Klaben Ford Lincoln - Service Center

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September 28, 2016

Trust I purchased my Fusion almost 10 years ago in Colorado. As a married woman with a disabled husband it was important for me to take my car back to the d More

by MARYMESSINA6794
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2016

Best customer experience around There is no place comparable to the service at Klaben. From greeting to check, you will be treated with the utmost respect. The lounge has a large t More

by eameeker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Dyer
September 27, 2016

"Service was great as Usual" My appointment was at 1:00, they took us in right away. Mona was very professional, and thorough as usual, from the beginning to the end. More

by Trbaker01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2016

check engine light on Took care of my problem in short time, very satisfied with work done and time required, was treated very well by Mona as always. She does a great job. More

by DALLASLHOLCOMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2016

Service The time spent at Klaben went great. Everyone was so helpful. I went in for an oil change and I found out that repair work was needed. Thank you. More

by AWILLIS003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Sandy
September 25, 2016

Good work and nice people We have always had friendly sales people and body shop and service technicians and have had the repair work we needed completed well and all issues re More

by LaurPator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2016

MY EXPERIENCE WAS EXCELLANT. AS ALWAYS, I WAS VERY SATISFIED WITH MY EXPERIENCE AT KLABEN SERVICE CENTER. THEY ARE VERY DEPENDABLE AND FRIENDLY. EVERYTHING WAS DONE IN A TIMELY M More

by TISHQUILTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2016

Great service and wait time. A large waiting area with small snacks and drinks provided made it even more convenient, especially with two young children. More

by bratpack6682
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2016

Great customer service Nick is very friendly and promptly arranged me a ride to work and back to pick up my car. My front bumper was broken and now it looks new! More

by kchang1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Johnson
September 21, 2016

Klaben is the best! Klaben Lincoln is the best service that i have ever experienced. They help me determine the right things to do at the right time. They help me get the More

by margaret.hewitt.3956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Dyer
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