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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,168 Reviews

5,168 Reviews of Klaben Ford Lincoln - Service Center

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April 11, 2016

Excellent Service Work Service Adviser Kim was on top of it keeping me informed and could not have been any better service and communication. Everything was more than perfec More

by JVARGA381
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2016

Good service, Great people Great experience working with Kim who did some good detective work in diagnosing the problem and keeping me informed and also thanks to service manage More

by INAGUA12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2016

Ford Escape - Klaben Service When my Ford Escape needs service I can always rely on Klaben Ford's trained and experienced service personnel to do the job right using quality compo More

by Mike G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2016

Frontend repair Klaben Collision was fast and accurate with fixing the front-end Collision repairs that I needed. Steve the appraiser was great, dealing with any ques More

by 9023josephp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Workman
April 10, 2016

Service They were very prompt with their service. A pleasure dealing with my service rep. Temporary waiting room is a little small but understandable with r More

by CDOLNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason DeMarco
April 09, 2016

Great Job Great service the service reps were professional and polite. The service was completed fast and the waiting room was very clean and inviting. Overall More

by LAKERS.016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Dyer
April 08, 2016

Appointment The appointment went well . The installment was quick. The instruction of how to use the remote starter was very clear and good. I enjoyed my vis More

by WNICHOLS58BOSTON
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2016

Very happy with Klaben My service consultant Kim Wolfram always does a great job of taking care of my car. She is very aware that I have a busy schedule, and does a great jo More

by BRADWINGLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 07, 2016

Repair of the car's temperature system After Klaben Body Shop installed a new front bumper, the outside temperature gauge did not work. Steve Workman looked it over and referred me to Kim W More

by HBGRITS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Workman
April 07, 2016

Excellent service! My experience at the Klaben Body Shop was excellent! The work was completed on time and there was clear communication from start to finish!! Everyo More

by KCKLABEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Workman
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