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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,121 Reviews

5,121 Reviews of Klaben Ford Lincoln - Service Center

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April 03, 2016

Good experience They were good at explaining what they would do and honest about how long it would take. The loyalty link was helpful with the price More

by RAR959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Bellian, Eric Dyer
April 01, 2016

Great service and great people Everyone that works here is great! They work with you around your schedule and always deliver a great service. Havent had any issue and the car always More

by focus16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2016

Fast, friendl Great service dept. Only cost me $10.00 for first LOF and tire rotation which also included a qash, cup of coffee and banana. Service was fast and f More

by Magnetic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eric Dyer, Jason DeMarco, Justin Stevenson
March 31, 2016

service I was Satisfied with service and prompness of repair of my 2015 fusion . Eric was very friendly and nolegable. I was very happy to get my vehicle back More

by POE47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Dyer
March 30, 2016

first time car check since buying Klaben ford has always been good to us and my family. Over all... 19 cars bought from here and all good. Very nice and professional people here. More

by dmills4124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Paytas, Eric Dyer
March 29, 2016

Terrific customer oriented experience! I had an excellent experience with the Klaben Service Center. Repairs were timely, the experience of getting a rental was smooth and seamless, the w More

by Darla11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Dyer
March 29, 2016

Kim serviced my car for a regular maintenance appointment. I keep coming back to Kim Wolfram to complete the service on my car, a Lincoln MKZ. Kim is excellent. She takes the time to explain everything to this More

by MAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2016

Very good work, great people to work with. I would recommend this dealership to others and I will be bringing my car back here for future work. Mike was very helpful and knew his stuff! More

by Kentguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2016

Very good. I have been going there for years and have always had quality service. Kim Wolfram has been my service advisor and has always done an excellent job. More

by MBROTSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2016

Customer Satisfaction When I was getting other work done on my car I asked if a detailing could also be done. It was taken in that day and returned the following day all cl More

by Gail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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