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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,232 Reviews

5,232 Reviews of Klaben Ford Lincoln - Service Center

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June 30, 2016

Great Service Area I just went in for a routine oil change and again was pleased with the service and thoroughness of the staff. From the time it was checked in until i More

by seikelbe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tex Welch
June 29, 2016

Great service staff and customer service My wife brought her 2010 Ford Escape in for brake pads and rotors and the works oil change. Her service advisor was Mike Brandvold, he is always court More

by Sarick78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2016

You won't be treated better anywhere else After five years of dealing with Klaben in both purchases and service for my Fords, I can't think of a better place to go for service OR a good car de More

by CKECK2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Wilson
June 27, 2016

First service on my new Edge Have been dealing with Klaben for new cars and service for 30 plus years. The service department has been thorough and easy to deal with over the year More

by rhk2112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny King, Tom Nicodemus
June 26, 2016

Best Service You don't have to wait long for an appointment. Everything is clean from the bay where you pull in, to the waiting room, and restroom. Everything th More

by RUBY.MYERS318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Wilson
June 24, 2016

Good service visit Work was done as requested in a timely manner. Very professional with no surprises. I bring my truck to klaben for service because I trust the work. More

by Landvette62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2016

Experience Great experience. Mona is very customer conscious. She is always friendly, professional and helpful. Also makes sure our charges are correct. More

by BARBFLYNN41247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2016

Routine service on my Ford truck. Kim Wolfram is absolutely the best! The whole staff bends over backwards to take care of their customers. More

by hknapp1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2016

First visit to service dept Took my wife's car in for the first scheduled maintenance visit. Klaben assigns service advisors to each customer, and this service advisor is your p More

by ericnan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Wilson
June 22, 2016

Outstanding customer service department. From the initial intake for service to the personal assistance I received ( walking with the aid of a cane) to the placing my car at the door (it was More

by ACS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tex Welch
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