Klaben Ford Lincoln - Service Center

Great Job Great service the service reps were professional and polite. The service was completed fast and the waiting room was very clean and inviting. Overall Great service the service reps were professional and polite. The service was completed fast and the waiting room was very clean and inviting. Overall good job. More

Appointment The appointment went well . The installment was quick. The instruction of how to use the remote starter was very clear and good. I enjoyed my vis The appointment went well . The installment was quick. The instruction of how to use the remote starter was very clear and good. I enjoyed my visit to the service center. More

Excellent service! My experience at the Klaben Body Shop was excellent! The work was completed on time and there was clear communication from start to finish!! Everyo My experience at the Klaben Body Shop was excellent! The work was completed on time and there was clear communication from start to finish!! Everyone was very professional and friendly! More

Very happy with Klaben My service consultant Kim Wolfram always does a great job of taking care of my car. She is very aware that I have a busy schedule, and does a great jo My service consultant Kim Wolfram always does a great job of taking care of my car. She is very aware that I have a busy schedule, and does a great job of getting me in and out as quickly and efficiently as possible. More

Repair of the car's temperature system After Klaben Body Shop installed a new front bumper, the outside temperature gauge did not work. Steve Workman looked it over and referred me to Kim W After Klaben Body Shop installed a new front bumper, the outside temperature gauge did not work. Steve Workman looked it over and referred me to Kim Wolfram to have the car checked over. Very quickly the problem was identified and repaired. More

Excellent service - never been disappointed! Lived in Hudson for the past 38 years. Have used Klaben the same length of time. Have never encountered any service problems or difficulties. Have own Lived in Hudson for the past 38 years. Have used Klaben the same length of time. Have never encountered any service problems or difficulties. Have owned/leased six (6) different Explorers. All have been serviced by Klaben. Never had any problems or difficulties. All work done properly and on time. Never had any "unhappy events." Labor rates and parts prices are industry competitive. More

The Works Oil Change Service I am a returning customer to Klaben for 20+ years. I stopped into the service department with a coupon for "The Works" for $19.95. What a great valu I am a returning customer to Klaben for 20+ years. I stopped into the service department with a coupon for "The Works" for $19.95. What a great value from Ford! Everything checked out fine, but the service technician recommended new front brakes totaling $423. The existing brakes are not end of life since they were installed in June 2014 and have less than 10,000 miles of use. More

Loyal Customer I have the highest regard for Klaben Ford/Lincoln in Kent OH. I have been a loyal customer for MANY years because of their high quality service as wel I have the highest regard for Klaben Ford/Lincoln in Kent OH. I have been a loyal customer for MANY years because of their high quality service as well as sales! I have nothing but positive results on both fronts, and would highly recommend them! More

outstanding all persons involved with the services provided,consistently rise above expectations.I feel I am in good hands with knowledgable service staff that b all persons involved with the services provided,consistently rise above expectations.I feel I am in good hands with knowledgable service staff that begins with Kim Wolfram and finishes with all employees that have worked on my car. More

Good, fast service The Ford service center has always done a great job with reliable qualified technicians and friendly courteous advisors. The recent 'Works' oil change The Ford service center has always done a great job with reliable qualified technicians and friendly courteous advisors. The recent 'Works' oil change and service was done much more quickly than I expected. More