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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,235 Reviews

5,235 Reviews of Klaben Ford Lincoln - Service Center

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August 18, 2016

Oil change and The Works I always enjoy my experience when I have service work done at Klaban Ford. The service personnel are professional, friendly, and in tune with all the More

by litehous62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Carter
August 17, 2016

Fast, cheaper, and friendlier than the other area dealership Went to this dealer as the prior dealer I have used has always needed an appointment. I arrived to quicklane for an oil change around 5 pmas was leav More

by JAYCEVS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Perkins
August 17, 2016

The best place to service your car in Kent. Fast, detailed service and a nice waiting area to relax while your car is being repaired. Pat makes this place a winner so why go elsewhere? More

by jjividen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Bryant
August 17, 2016

Fast friendly and professional Pat greeted me with a quick response and had my truck fully serviced in a very quick timeframe I usually drive 5000 miles per month so the frequency More

by GREGORYSMITH0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pat at quick lane
August 17, 2016

Great Service Dept. I'm always pleased with the service people that take care of all my needs and concerns. It's also just as nice when I get my truck back and everythi More

by JBEATTY30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2016

Review Have always had a very positive experiece at Klaben. The service reps have been cooperative and accommodating and serviced our car on a timely basis. More

by dkraynak0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Tetreault
August 14, 2016

great service Mona and Eric were very helpful Mona addresses all my concerns they got in a loaner car when my Lincoln was in for service I am impressed with the p More

by RALPHSHAFFER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Dyer
August 12, 2016

Fantastic The service was excellent. Eric treated me with great respect. His hospitality was fantastic. I was only there waiting for a oil change for a hour. More

by RAZZJ10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Dyer
August 11, 2016

vechile repair everyone was so helpful and kind and could not do enough to see that my problem was solved and was very understanding of my concern More

by PAPAPNINA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2016

Friendly and straight forward I'm always satisfied with Klaben's customer service. I've never had a bad experience with them. Both their service and sales teams are professional an More

by TRAPPERLAKE2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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