Klaben Ford Lincoln - Service Center

Reliable, knowledgeable, and professional I have been coming to Klaben for service since the 1990's. Mona is an excellent employee. She is very knowledgeable about what a car needs to have don I have been coming to Klaben for service since the 1990's. Mona is an excellent employee. She is very knowledgeable about what a car needs to have done and kept me informed with what was being done and then called me as soon as my car was ready. I would recommend her and the Klaben service department to anyone who has to have work done to their car. More

Mike B and his team Mike and his team are great! they never let my truck leave Klaben less than 110%. I also like that Mike jokes around with me, making my experience ver Mike and his team are great! they never let my truck leave Klaben less than 110%. I also like that Mike jokes around with me, making my experience very easy. Mike also knows that I do not know much about repairs to my truck (and not to be the dumb female about trucks/cars) but Mike knows to contact my husband to discuss repairs needed. Finally Mike and his team treat you and your truck like family. they will not let you leave the lot in a vehicle they would not let their family drive off the lot in. More

SERVICE DEPARTMENT ERIC IN THE SERVICE DEPARTMENT WAS A GEM. THE CHECK IN WAS SWIFT.THE SERVICE TO BE COMPLETED WAS THOROUGHLY EXPLAINED AND ALL MY QUESTIONS WERE ANSWE ERIC IN THE SERVICE DEPARTMENT WAS A GEM. THE CHECK IN WAS SWIFT.THE SERVICE TO BE COMPLETED WAS THOROUGHLY EXPLAINED AND ALL MY QUESTIONS WERE ANSWERED IN A VERY EASY TO UNDERSTAND AND PROFESSIONAL MANNER. TOP NOTCH SERVICE! More

Good service at a reasonable price Had my 2015 Explorer serviced. Everyone friendly, work was done in a reasonable time and correctly. I always come to the dealer for service because th Had my 2015 Explorer serviced. Everyone friendly, work was done in a reasonable time and correctly. I always come to the dealer for service because the work is done as I expect. More

Artie was so good about making sure my Escape was perfect. There was a problem with the wheel well on both sides of my 2010 Escape and the Klaben team was willing to work with me to have it repaired at a reaso There was a problem with the wheel well on both sides of my 2010 Escape and the Klaben team was willing to work with me to have it repaired at a reasonable cost to me. Artie was very good about having the repair done quickly for my convenience to not be without a vehicle for long. I noticed there was a yellow coloring on the bumper that had not been removed. I was not satisfied with the repair when the yellowing was buffed out the first time, so Artie had the bumper removed again and buffed and painted the whole bumper. Now my 2010 Escape looks brand new. Thank you again Artie for your patience and diligence. More

Turbo replacement Mike did a great job of listening to my concerns and had the turbo system checked out. One week later, the parts were in and the turbos were replaced. Mike did a great job of listening to my concerns and had the turbo system checked out. One week later, the parts were in and the turbos were replaced. More

Best Experience Klaben has the most supportive and understanding team. For me who no very little about car it's always a pleasure going into Ford/Lincoln and not feel Klaben has the most supportive and understanding team. For me who no very little about car it's always a pleasure going into Ford/Lincoln and not feeling judged. I learn something new everyday and truly appreciate the staff. More

Great Service The Service Center quoted me as they would have the Tonneau Cover put on within an hour and that's exactly what they did. Thank You. The Service Center quoted me as they would have the Tonneau Cover put on within an hour and that's exactly what they did. Thank You. More

Oil change The purpose of my visit was for an oil change. mike Brandvold and your crew took care of everything as well as washing my car. I would recommend your The purpose of my visit was for an oil change. mike Brandvold and your crew took care of everything as well as washing my car. I would recommend your Service Department to anyone who asked. More

GMC Rebuild First, I would like to thank Steve and his team. They perform miracles with my 2006 GMC Southern Comfort Conversion vehicle. On day one I was greeted First, I would like to thank Steve and his team. They perform miracles with my 2006 GMC Southern Comfort Conversion vehicle. On day one I was greeted with an honest smile, and told that my vehicle need would be me. I was kept in the loop during the repair phase. When I received my vehicle it looked almost brand new. The Klaben Collison team did marvelous work to my vehicle and has earned my loyalty for future automotive need. Thanks again to Steve and his team. More